Cheney Tech

THIS WAS THE WORST BUSINESS EXPERIENCE OF MY LIFE! The business owner, Jason Alvarado, was extremely unprofessional. I lost over a month of work time, and because I needed the documents that were on the computer in order to do my job, I also lost out on at least $800 of income. Jason seemed completely unconcerned, and even casually admitted that he never really knew what he was doing, that it was never much of a priority for him, and that he has "a big head". He acted like I (the customer) was somehow inconveniencing him by expecting him to perform a job he had willingly accepted. He was generally disrespectful. He did a lot smirking and shrugging. He contradicted himself multiple times. At one point, I had to specifically request he be courteous enough to make eye contact with his customer while he communicated with me because he was looking at the floor and shrugging. He argued with me about how much of my money he should refund, and he stubbornly refused to give me a full refund and kept $30.00. He said that he will mail me a check for my refund, but was very evasive about when I can expect that refund. I am not confident that he will actually send it to me. The only positive aspect of the entire experience was his employee Robbie, who attempted to do the right thing and has a good sense of customer service.