Strictly Sewers Inc

Outstanding. The sewer on our new house was relined as part of closing, so we were in the position of being on the receiving end of expensive work we didn't get to choose the contractor for. Fast forward several months, and we finally realize that the extensive water coming in the wall of our basement while doing laundry and poorly draining utility sink must be due to a missed cutout on the new sewer line. After spending way too long reviewing the work order, before and after sewer scopes, my husband calls up Strictly Sewers expecting to have to explain the whole situation and book an appointment to have someone come take a look. Instead, Rich immediately makes it clear he remembers the house/job (even though it's been 6 months), and says he can drop by later that day after they finish another job! We go on a walk, and on our way back we hear the truck outside, and Rich and his guys have already helped themselves to our sewer clean out and fixed the issue! Rich immediately owned up to the fact that our job was done by a bad hire they've since fired due to many issues like ours. I appreciated how Rich quickly and honestly addressed an issue with the job even though we weren't the owners who hired him, and would recommend him to anyone looking to have sewer work done on their house.

As a longtime real estate agent, I encounter side sewer problems of varying seriousness -- simple fix to frankensewer -- on a fairly regular basis. Over time I've collected bids and, more importantly, recommendations from a number of companies who do side sewer work. Rich Bentz and Strictly Sewers have consistently shown every one of my sewer-challenged clients the consideration, courtesy and conscientious help they'd offer to a friend. My clients have saved time, money and grief working with this company, and I am grateful to have such a reliable, principled resource on tap when challenges arise. Highly recommended.

Very well. Rich was responsive, prompt, and even squeezed us in to accommodate our tight schedule.

Took a bit longer than expected but not a problem. Rich and the team were very pleasant.

Went well. It was completed in 1 day. Hopefully no more tree root intrusions.

It went really well. The owner came back after the job was done to make sure correctly with a camera and ran it down the line.

These guys are amazing!! My husband and I are selling our 1918 home. The buyers asked for a scope inspection and due to the angle of the pipe near the toilet they could not get their camera around the angle. We called many people and everyone said they could not fix the piping because of our small crawl space or they were too busy.. We also got bids that were very expensive! We called Rich and he came out the next hour to quote the job and by some miracle was able to have his team out 2 hours later to help modify the pipe, install a clean out, and scope the house. His team is very friendly, easy to work with and very affordable! They came through for us when we didn’t know who else to turn to. I will use them again in a heartbeat!!

Rich and his crew were one of the most professional teams that I have ever dealt with. They were on time and very polite in their handling of a dirty job. Rich explained all of the procedures that they were performing and why they were doing it. I made sure that I had one of his business cards so I could tell my friends about him. His prices were far better than any of the other contractors that I had bid the job. I can see why he tends to get swamped, people like him are hard to find. You can not say that about many contractors these days. Thanks Rich for a job well done.

I think it?s important to be able to trust your plumber as much as your doctor, lawyer and accountant. Strictly Sewer was recommended to me by the company that scoped the line of an 8-unit Seattle apartment building in a pre-purchase inspection. Roots were encountered that prevented a camera from viewing the line beyond a certain point. In discussing the work in advance, Strictly Sewer?s owner, Rich Bentz recommended a two-step process: remove the roots to repair the line and then with a clear view, decide if the sewer should be lined. Because of this conservative approach, I knew I was in good hands. Sewer lining is of course complicated when it is an apartment building instead of a private residence because tenants cannot use water during a five-hour period. I was thankful that in analyzing the situation fully, Rich decided it would be unnecessary to go in through a clean out location that would have required emptying a storage room and purchasing temporary storage for one tenant?s belongings. Once step 1 was completed, it was determined that the line was in good condition so a liner would be unnecessary. Instead, I will be removing large nearby trees and postponing the need to line. When it becomes time to line, it will definitely be Strictly Sewer I contact to do the work.

Did what I asked and were helpful with advice

We had a problem with tree roots partially blocking the sewer in an old house. The sewer was beneath a steep stair to the back door of the house. To remove the stair would have meant replacing it to code, which would have had it overlapping the garage door by about two feet. Other contractors would have removed the stair, but Rick said that with his technique he could clean out the roots and repair the sewer without damage to the stair. All that had to be opened up was the landing outside the back door. His guys came promptly and did the job as planned. They cleaned everything up afterwards and left a tidy cement top step. We were pleased with the job and with Rick's thoughtful approach.

Great. They were fast and did excellent work. The price was very fair.

I stumbled on these guys after receiving a recommendation from a third party sewer scope firm. They were prompt with a bid, very competitive on price, fit me in within two days into their schedule, and were completely honest. I would definitely use these guys again and recommend that you use them if you haven't already.

Poor follow up. Poor communication.

They were great and I loved them. They did exactly what they said they were going to do. They were good deal to with, on time and got it done quickly.

Two to five or more men worked from Monday morning until Friday night, staying one day 13 hours in blistering hot weather. All were pleasant, kind, patient with our questions, tried their best to keep us tied to the line most of the time. In fifty years of living in this house we've never had such fine people work so diligently and patiently with the various inevitable glitches (roots etc) during their labors. This company is 'word of mouth ' only, so they try extra hard to please their clients. A favroite realtor recommended them, Richard Benz owner, saying they do fine work for many house and business clients. I can't recommend them any lower than A++++. Nobody wants a sewer replaced but this company makes it as painless as possible.

They had the job done quickly and on budget.

They had a very good intention of helping us but they did not diagnose the problem right away. They were not sure if the break was on our property or not, so we had to go back and forth with the city to negotiate it. At the end, we had to hire somebody else. We asked two other companies to come, and right away within probably 10 minutes, they said it was our problem. We did hire him, and we paid, but that was a very poor performance.

I got 3 estimates for this job and Rich of Strictly Sewers came in significantly lower than the other two. The job was completed quickly and professionally and I would highly recommend this company.

As a real estate agent I see more than my share of side sewer problems in my clients' properties, and have had dealings with numerous contractors. Rich and his team were able to pinpoint the problem and propose an elegant solution which saved my client from excavating in the City right of way on a high-traffic street, which would have been a violently expensive and complicated alternative favored by several other companies. Honest, competitively priced, and -- the icing on the cake for an agent, gentlemanly and pleasant with my clients. You bet I will hire him.

I have used Strictly Sewers twice to repair sewer lines and was very happy both times.

Work done well and on schedule. Minimized down time for us not being able to use water systems in the house.

Rich owns Strictly Sewer- I bought a house I knew had a collapsed sewer, and he reviewed the work and provided me contacts in the city to determine what was my repair and what potentially could be the city's. He also discovered that my neighbor may have a similar problem and did a sewer scope on her property which now allows us to share the cost to repair. In the end I needed a more detailed contractor since so much of the work in in the street. He made the introductions and passed on all the information. Rich and his crew were knowledgeable, friendly and the price was competitive with others. My only feedback is that I wish they had a website and responded more quickly to phone calls. Rich does not use email which in this day and age was a little frustrating, but he is a sewer guy not a techie!

Totally satisfied. The bid was prompt, clear, competitive. The work was done on time, as described and within budget. The work needed to be done in a pretty tight space, but the guys took great care, went the extra mile and even protected some adjacent plantings. Left the worksite better than before. Very pleasant to work with this group of people.

Bid was competitive, which is why we went with them. Some slight frustration with communication about scheduling, but it all eventually happened.