Puget Sound Plumbing and Heating, Inc.

well, sewer cleaning company, water heater installer,

About us

We are a locally owned and operated company that values honesty, integrity, and treats your home as if it were our own. We have many years of experience to give you confidence that we are your number one choice for your next plumbing or HVAC project. You will find us to be competitively priced with close attention to the details. We look forward to building a lasting relationship and guarantee your satisfaction!

Business highlights

18 years of trusted experience

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.3170 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
19%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
3.8
responsiveness
4.6
Showing 1-25 of 170 reviews

Matt L.
04/2024
5.0
Very good work and quick service and friendly support.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colleen F.
04/2024
4.0
they were on time went right to work explained every thing that needed to be fixed and they were very kind

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Carol H.
01/2024
5.0
Great technician who fixed our bathroom sink pipes same day as the office called me, Tyler called when he was on his way (right in the window the office stated!) and worked with us to solve the issue within our budget. I would definitely recommend them and will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$950

Jim R.
12/2023
4.0
Expensive, but timely and quality service.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Terry G.
10/2023
5.0
The office was prompt, they got a crew and vehicle on site within a few hours, they had the parts to do repair, provided a quote before starting work, very professional. I've built a house, cabin, boats and owned fish plants for decades....so many experiences employing contractors and supervising maintenance staff.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$926

Sharon L.
09/2023
4.5
The two plumbers involved were very knowledgeable and courteous. They fixed my toilet efficiently and quickly. I will use them again, if something comes up. It sounds silly, but it is nice to have the project finished.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Rene S.
03/2023
5.0
Matt arrived on time, was friendly, courteous and professional. He clearly knew his stuff and answered all my questions. In a couple hours he replaced my old, broken water heater with a brand new shiny one. Once installed he checked everything out and then put his tools away, cleaned up the work area, and loaded up the old unit to haul away. Then checked the new system one more time for leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William S.
02/2023
4.5
Technician Duda great job.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Ben L.
02/2023
4.5
Responded instantly and had a plumber out in an hour. Evaluated and fixed the problem. Would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Daniel S.
02/2023
5.0
Wayne was great - very knowledgeable and friendly. We wish we had contacted him before spending over $300 on another plumber who did not diagnose the real problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike F.
01/2023
5.0
They came out as scheduled, had new water heater on the truck. Removal of old device followed by flawless and quick installation of new water heater. Definitely recommend Joseph and his apprentice!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,750

Sara V.
10/2022
3.5
The workmanship on a simple job was not good. Sewer gases were making their way out until they came back and repaired.

Rating CategoryRating out of 5
quality
2.5
value
2.5
responsiveness
3.5


Robert A.
02/2022
3.5
Workers were fine, respectful, and professional but $299 to cut a 12x18 is grossly overpriced.

Rating CategoryRating out of 5
quality
5.0
value
0.5
responsiveness
5.0

Yes, I recommend this pro

Donna P.
12/2021
5.0
Great ,Steve was very helpful explaining what was the plan ..

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Erin B.
11/2021
5.0
They called me immediately after submitting my request. Alex came by the same morning since he was near and had availability. He assessed the issue, gave us a quote and invoice and finished the job same day. Turns out our dishwasher hose was way too small and it was replaced. (10ft away under the floor but accessible through garage ceiling) He made access panels which we can now reach our kitchen plumbing in the future. Great job, professional, friendly and cleaned up. He showed us everything he did. Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wan-Lin T.
03/2021
5.0
Jordan and Billy gave exceptional customer service. Really happy with the installation of 2 toilets in the home

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Kathleen W.
09/2020
5.0
Professional, prompt, and efficient service. Replaced a laundry sink and drain for washer. Technician was great at explaining the options and costs. Stuck to my budget.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Erin J.
09/2020
5.0
Josh was professional, thoughtful and kind throughout the entire process. He did great work and he is a perfectionist! Great qualities for a plumber! A very trustworthy young man. His assistant Billy was great too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

gary t.
09/2020
0.5
Joshua came in charges me over $400 to unclog my bath tub drain and before he was done he cost me $4595 (his quote) in damages to my drain. He damages my drain then claimed it was a preexisting condition, If it was preexisting show me the water damage. Show me the mold. Show me water stains. None Joshua. You are a small time con man Joshua . Both you and your manager Cris are inept liars grifters and cheats. Who have you cheated today Chris and Josh? Why the one star reviews on Facebook Yelp and a hundred other sites? People dont lie Josh and Cris . Folks do you social media homework before hiring these clowns. If I had I wouldnt have hired these derelicts and been ripped off. Go with someone else. ANYONE else.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


jeffrey s.
07/2020
4.0
Jose Guzman and his partner Brian did a great job. From removing the toilet to digging in the yard to make repairs they worked with great attitudes and were more than happy to explain any of the steps they were doing. When they got finished the area that they worked looked nicer than when they started. Great job !

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Joyce P.
06/2020
5.0
Beside the excellence of the work,I was very surprised to receive a check for a small amount overpaid. It tells me this is a company that can be trusted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William D.
05/2020
5.0
Derik was really good to work with. He was knowledgeable, professional, and offered creative solutions. I would like to work with him again.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Mona B.
05/2020
4.5
Derek was fantastic- very helpful and knowledgeable. Willing to go the extra mile. I was very thankful for their one hour response time on the Saturday of Memorial Day weekend. Not sure the price was the best deal, but I was well taken care of.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$2,600

jessica w.
05/2020
4.5
Josh and Robert were great! Very friendly and knowledgeable. I would recommend them to anyone needing work to be done. The only not issue I had was that they told me they would be able to change the shut off valves in the bathroom without damaging the dry wall. When they were done, there were two large, unable-to-hide holes under my pedestal sink. Since it wasn’t required to replace the shut off valves to correct the leak, I wouldn’t have taken the suggestion to replace them had I not be assured that the wall wouldn’t be damaged. Now I have to hire someone to fix the drywall which is going to cost a few hundred dollars. They did correct the leak and were very nice and I would still hire them again.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Joan E.
05/2020
5.0
Josh and his coworker showed up same day, were incredibly nice, and looked at a couple issues. They were unable to fix two on the spot (due to faulty fixtures) but fixed one for a very reasonable price. The other price quoted to install a new sink faucet was high, so not sure what we're going to do with that. But I would definitely call them to come out again for anything else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

11803 Des Moines Memorial Drive, Burien, WA 98168

http://www.pugetsoundplumbing.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM

Licensing

Licensed*

Trade License Number
PUGETSP929CF
Trade License Locale
WA
Trade License Expiration
02/25/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
sewer cleaning company,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 8:00 AM - 6:00 PM

Puget Sound Plumbing and Heating, Inc. accepts the following forms of payment: CreditCard
No, Puget Sound Plumbing and Heating, Inc. does not offer free project estimates.
No, Puget Sound Plumbing and Heating, Inc. does not offer eco-friendly accreditations.
No, Puget Sound Plumbing and Heating, Inc. does not offer a senior discount.
No, Puget Sound Plumbing and Heating, Inc. does not offer emergency services.
Yes, Puget Sound Plumbing and Heating, Inc. offers warranties.

Contact information

11803 Des Moines Memorial Drive, Burien, WA 98168

http://www.pugetsoundplumbing.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
8:00 AM - 6:00 PM