Economy Air Systems Inc

Heat pump went out and it was hot. I called 4-5 other Kitsap heating companies and felt like I was getting overcharged...and I work in the industry. Called Economy Air and he was the only one that would answer all the technical questions and his price was about 30% less than all the other guys. They all wanted to talk about how great their company was and not the actual equipment. They all insisted on a 3 ton for 3 ton swap since that's what I had and deflected any questions I had about btu's delivered at 17 deg F and wouldn't provide detail on the heating load calcs they supposedly did. Brian pretty strongly recommended a 4 ton and we figured out a way to make the numbers work for both of us. Its been in the 90s and humid but its stayed 71 deg inside. We expect the strips to never turn on. Installation was professional. I wouldn't hesitate to recommend Economy Air or allow people to come by and look at the system. Top of the line system professionally installed without all the overhead.

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see above and I will call them again.

He arrived on time for the installation. He was very patient with my somewhat obnoxious children running around while he worked. The only reason I docked a grade for responsiveness was email response was slower than I'd like (1-2 days). Total job took somewhere around 8 hours (split in 2 days).

THE ESTIMATOR WAS VERY HELPFUL IN EXPLAINING ALTERNATIVES AND RELATIVE LONG-TERM COSTS OF THE VARIOUS OPTIONS. INSTALLATION PERSONNEL WERE EFFICIENT AND CLEANED UP WELL.