1st Choice Housekeeping Inc & Window Washing

Pretty good overall.

unknown

unknown

.

unknown

unknown

unknown

Arrived on time with all materials reqired to do the job. Fast and efficient.

When I signed up for the "deal" it was for the washing of 15 windows. Nothing I read said that a pane of glass is considered a "window". Needless to say, this more than doubled my price, since most of our windows are more than one pane of glass (that way they OPEN). I think a clarification needs to be clearly stated when the deal is listed on Angie's list. Or ,maybe I'm just uninformed about the ins and outs of window washing. The guy did a good job on all but a few windows - we had to touch those up. Carrie, the owner of the service, refunded our original fee because of the misunderstanding. During conversation with her, I understand that she values her company's reputation and is working to grow her business. I would use her service again in the future. I feel Angie's List "deal" information put her at a disadvantage.

All contacts with Carrie prior to the actual service were excellent: she was always very responsive, courteous and personable. She came out and did a walk-through to see the windows and then let me know the price. I was delighted that they were able to clean all of my windows for the package "deal" I had purchased! The young man who came and actually did the windows, Johnathan, was wonderful! He was also courteous, personable, efficient and competent. He even liked all 4 of my dogs and even my mean cat who didn't return the favor! I could not be more pleased, both with the company , Carrie and Johnathan. I will definitely choose 1st Choice and am already planning to have my windows cleaned by them on an annual basis. Thank you, 1st Choice......I love my sparkling clean windows!!

This provider was not available in my neighborhood. A location was not stated in the deal information, so I was not aware of this restriction until I contacted them. They approved a refund for me.

Shane showed up promptly at the appointed time. He did a great job cleaning my windows inside and out. He even offered to clean my skylights (I declined). He cleaned some windows in my garage as well that looked like they had never been cleaned before. Now they look fantastic. He stayed focused and on task and spent about 3 hours making sure he did the job correctly. He also had a great personality and even managed to crack some jokes. I would definitely use this service again and would recommend them to family and friends. I will be setting up an appointment for a whole house cleaning very soon.

Excellent service. My windows have never been so clean. I would use again.

The service provider arrived on time and did a quick walk around before getting started. He was very thorough and our windows looked great upon completion.

We have large doorframe windows and double-pane sliding windows with screens that needed a good spring cleaning. Tony arrived and did a great job; the place looks great and I would definitely recommend and use them again.

Carrie and her Crew from "1st Choice Housekeeping, Inc." were and are FIRST-CLASS in every sense of the word. Carrie and her Team surpassed all my hopes and expectations in providing immediate house-cleaning assistance, in a sad situation that my family and I found ourselves in. We had lost two beloved family members within ten days of each other. Carrie was clear, concise, cordial, and compassionate in her response to my household needs. Carrie fit our first meeting into her already busy schedule, when I told her that I needed to have my home cleaned as quickly as possible. I told her that we would be receiving family and friends within a week, who would be arriving to attend funeral services. Carrie's Crew arrived within days of our first meeting for a full day of housecleaning. They arrived on time and hit the deck running, so to speak. Carrie's outstanding Team worked non-stop until both levels of my home was vacuumed, scrubbed, dusted, and sparkling clean. Carrie's Crew worked well together, they did not waste time to chat or to take breaks. They worked efficiently and effectively and they worked well together. Haven't seen this kind of team-effort since I retired from the navy. There was even a couple of additional Team Members, who stopped by in the afternoon after their own day's tasks were finished, to assist Carrie's Crew Members who were completing the final details of cleaning my two story house. I sincerely appreciate Carrie...of "1st Choice Housekeeping, Inc." of Port Orchard, WA...and her outstanding exceptional Crew. They more than met my cleaning needs, in a sad time of our family's grief and sorrow. Carrie, you are a dedicated and diligent professional woman, and your crew is superb. I wish you continued success. "THANK YOU" from my heart to your hearts. And now...I must call you again...to schedule regular monthly house-hold cleanings. But at least this time, I will schedule during happier times. :-)

I called them shortly after purchasing the Big Deal only to find out that 1st Choice only services Kitsap County. The person who I spoke with was a bit taken aback that I had purchased this Big Deal. She also told me that the way Angie's List currently works is that their Big Deal goes out to the entire Seattle area instead of just Kitsap County. So only call 1st Choice if you are in Kitsap County.

We have used their services several times. They are friendly, courteous, respectful, hardworking, punctual, trustworthy, and do an excellent job of cleaning. I plan to use them regularly and will recommend them to othersbl

Contacted 1st choice a few weeks in advance because we had a specific time requirement for moving out of our house to clean it for listing for sale. Carrie came out promptly and surveyed the house and gave separate quotes for general and window cleanings. Both were competitive, and we liked Carrie as she seemed the most confident and knowledgeable about what needed to be done to get ready for listing, and she pointed out some things we hadn't thought of. On the appointed day, they showed up a few minutes early with a full crew. I showed Shane (the work lead) around and they got to work right away. I don't know if they even took a break, as it seemed like they were working all the time, and were fine with me doing some of my own last-minute things that were in their way. We also left them alone in the house for several hours with no issue. We had chosen a different contractor for the windows, which turned out to be a mistake because though the others were a few dollars cheaper they did not take the windows apart and clean the inside of the tracks. 1st choice cleaned the tracks for us while they were there. That wasn't the only loop we threw them - as we got closer to the day of work, we kept finding things we wouldn't have time for. At the last minute we added two refrigerators and a garage, and they took it all in stride, which pretty much saved the day (and didn't overcharge us for it, although we would have paid). The next morning we found a few things left undone and some spots on the floor in a room they hadn't worked in. They came right over and in about 30 minutes had taken care of everything, including the new room. Great choice for our last-minute housecleaning and were very professional throughout, and were great with the 11th-hour changes. I would definitely recommend them again.

This was a first-time experience for me; I haven't hired a cleaning contractor to do a complete housecleaning job before. They got pretty good grades on Angie's List, and Carrie seemed professional and nice; so I hired them. I thought I was doing so well in providing a list of things that I wanted done, but I didn't follow through with my own devices. My list ended up being a joke on me. Switchplates were left filthy. There were cobwebs throughout the garage and dust on the shelves. The fixtures in the closets weren't dusted. I honestly don't know what was cleaned that first day (3 workers worked 6 hours on Monday and about 4 on Tuesday, when they seemed to be in a rush to get out of there as soon as I arrived). I know that the worker who did the garage did organize it well and swept most of the floor, and he didn't clean shelves, ceiling cobwebs, light fixtures, or the 1 window sill. On day 2 when Carrie showed up, work did get done. Carrie had to follow up with the final garage cleaning herself. Bathrooms that didn't look clean & shiny the first day, did get done on day 2 (except for the shower stall). I knew that the kitchen hadn't been worked on the first day, and it looked pretty good on day 2. Most of the kitchen was going to be altered anyway, but the refrigerator that I wanted cleaned was done last minute because Carrie thought that it wasn't on my list. (The stove and the dishwasher didn't need cleaning. All 3 appliances were being replaced, but I was keeping the fridge myself.) It wasn't Carrie who did the final walkthrough with me, but the youngest worker. My brother & I were finding things that hadn't been cleaned, but I let some of them slide if they weren't written specifically on my list. Looking back, I shouldn't have let those things slide; they should have been cleaned by anyone who called themselves a cleaning service. If I could do it all again, I would have done things differently. I would have called Carrie back with a list of things I wasn't satisfied with and given her a chance to complete the cleaning job. At the time, I was too exhausted physically and emotionally to do what I can see clearly now should have been done. The "D" grade is a reflection on me as well as on 1st Choice Housecleaning. If you consider hiring 1st Choice, insist on Carrie being there. Her workers are not trained and do not know what detail work is. If you want detailed cleaning, be specific. Check on the quality of the cleaning halfway through the day. Conduct the final inspection slowly and thoroughly, go over what was done using a written list, and make sure Carrie herself is in attendance for that final inspection before you pay. Learn from my mistakes.

1st Choice Housekeeping did an amazing

I have used the service of 1st Choice Housecleaning & Window Washing on two separate occasions. The first experience was for my elderly parents, who live with us, in a separate unit. The cleaning was meticulous, down to moving and cleaning each and every nick-nacks that my mother has, which are too many to count, to cleaning the carpets and blinds. The most impressive thing was the attention to cleaning the very large picture windows looking out over the water. The view is very important to them, as it serves as part of their entertainment, watching the ships and water. They were completely impressed with just how clean the windows were after 1st Choice cleaned them. My second experience was a post renovation total house clean, including windows (multiple). We were very happy with the work, and also impressed with their flexibility in scheduling, working with completion of the project and the schedule of a company holiday party that we had planned at the house. It worked beautifully. In both instances, the employees were pleasant, responsive, and always professional. I would and will use their services again!

I used their services and they were very good. They had to come back and redo some work but Carrie, the owner, was very good. She actually came back and do the work herself and that I wasn't satisfied with what was done and she made do good with everything that I was hiring them. The experience was very good, it was good that she actually came. She was in vacation at that time and I keep telling her that it has not been done right and she broke her vacation and came back and did it herself. If you're hiring for housekeeping, just make sure that they did the glove test and let the owner be the one that would walk through with them. In my experience, there would always something that wasn't done right so it would save time and trouble.

Everything went well. They did a good and thorough job.

Overall very impressed with each person that has come out. Although we have one main person, when she is not available, other excellent people have come in her place. Highly recommend this company.