Located in Mill Creek WA and serving Snohomish, North Seattle, the east side and the surrounding areas, Window Wares provides custom window coverings, roman, cellular honeycomb shades, wood blinds, plantation shutters, and the complete line of Hunter Douglas Window Fashions.
Business highlights
41 years of trusted experience
Services we offer
You can find it all at the Hunter Douglas Gallery™. Shop with us and you'll get the best national brands, superlative service and reliable expertise - all provided with a local touch because we're independently owned and operated. You'll find an impressive product selection - with hundreds of choices of color, texture, fabric and function. The Hunter Douglas Gallery® - where it all comes together for you!
Absolutely superior service. The quality of my new blinds have exceeded my expectations. Gaylene's attention to detail, great communication skills and always a prompt reply to my many questions made the total experience an easy one. Gary did a remarkable job measuring my windows - everything is fitting perfectly. Mike was pleasant and quick when installing the blinds. An A+++ experience.
Description of Work: Purchase and installation of Hunter Douglas blinds. I love their business model - a customer provides ballpark window measurements using their online format. Saves time and avoids a parade of vendors coming to your house. They were on target. Their prices are the best. I am a happy customer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Toni C.
04/2014
5.0
window treatments
+ -1 more
Everything was dealt with quickly and professionally. We are very satisfied with their work.
Description of Work: Window Wares has been providing our window treatments for over a decade. Most recently we had to replace some wood blinds that no longer fit our new windows. There were one or two "mars" on some of the new wood blinds. This has never happened before. Window Wares stepped in immediately to replace those blinds. They are easy to work with, competitively priced, and have expert installers. Their installer, Mike, even cut the wood valances to match our windows perfectly---a real skill that gives a very professional finish to the job. I would highly recommend them to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,025
Warren L.
06/2013
2.0
window treatments
+ -1 more
unknown
Description of Work: A Groupon-type promo led us to this firm. We were stunned to learn that we has to triple our out of pocket expense for only two windows in our new home. We were also told that our order wasn't big enough for them to come and measure the windows. The five-week delivery time has expanded to eight weeks now. Meanwhile, we found another company that measured all of our upstair windows and installed them in two weeks.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Window Wares
Our records indicate the order [member name removed] placed was confirmed on 5/7/13. Hunter Douglas has confirmed this order was shipped on 6/6/13. We inform all of our customers delivery with installed Hunter Douglas orders takes 4 1/2 to 5 weeks. It appears the order for [member name removed] is slightly off schedule by a few days, but I have informed our installer to give [member name removed] top priority for scheduling his shades. We are sorry for any inconvenience, but custom orders can be delayed due to back orders, production scheduling, shipping and many other issues related to custom fabrication.
Barbara M.
03/2013
5.0
window treatments
+ -1 more
I am so glad I went to Window Wares. I was not educated on current window covering since I had always purchased homes with existing blinds except for the lace curtains I bought for my California home. So, when I walked into their store, Gaylene had to educate me on the styles and materials that Hunter Douglas offered. It was a revelation, and I sort of felt bad that I had so many questions for Gaylene, and took so long to figure out what to use. However, she knows her stuff and through our discussions was able to help me decide on a style and color for my family room, which I really am happy with. Six months later, I decided I needed to buy something for my dining area and kitchen window since I have my computer set up in the dining area which overlooks my neighbor's house. I wanted to have the option of having some privacy during winter months when I had the lights on in the kitchen/dining area. I ended up getting the two way cordless top down bottom up style which I just love because I can adjust for privacy yet get plenty of natural light at the same time. Well, a few months after I bought those two, I decided I should also go with the same style for my four bedroom windows. In every case, Gaylene and Gary where there to help, advise, and measure to make sure everything turned out just the way I wanted. The gentlemen they use for installation, Bill, was wonderful as well. I am just so pleased with the selections, materials, design, and colors, and so happy I went to experts for help, and with a manufacturer which stands behind its products.
Description of Work: I purchased all my window coverings from this company, consisting of kitchen, dining area, two windows in family room, sliding glass door in family room, and all four bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Window Wares
We are so happy you took the time to tell us our happy you are with our products and service. All of the best from Gary, Gaylene and Bill.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Treatments
FAQ
Window Wares is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: Closed
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 11:00 AM - 4:00 PM
Saturday: 11:00 AM - 4:00 PM
Window Wares accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, Window Wares does not offer free project estimates.
No, Window Wares does not offer eco-friendly accreditations.
No, Window Wares does not offer a senior discount.
No, Window Wares does not offer emergency services.
Yes, Window Wares offers warranties.
Window Wares offers the following services: You can find it all at the Hunter Douglas Gallery™. Shop with us and you'll get the best national brands, superlative service and reliable expertise - all provided with a local touch because we're independently owned and operated. You'll find an impressive product selection - with hundreds of choices of color, texture, fabric and function. The Hunter Douglas Gallery® - where it all comes together for you!