Preferred Carpet Care

upholstery cleaner, carpet cleaner


Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.958 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
4.9
Showing 1-25 of 58 reviews

Susan F.
06/2024
5.0
Cleaned my couch and the living room carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Betsy Mills &Hank Weyers W.
10/2023
5.0
Pleased with all of the above

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kiyoko M.
01/2023
5.0
Very satisfy

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debbie G.
09/2021
5.0
Kevin was great! He was very thorough, did a good job and exceeded our expectations. He was very accommodating when we asked if we could add more rooms than what we naturally asked him to do. My neighbors saw his van in the driveway and he got two other customers that were happy with his service a week later. Thanks Kevin.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Edet N.
07/2020
5.0
Very professional, arrived with mask and complied with all COVID-19 requirements

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan L.
11/2018
5.0
Very helpful. Great service. Friendly guy! Definitely recommend and will call on again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deborah A.
09/2018
5.0
Kevin has been cleaning our carpets for many years. He does an amazing, thorough job, paying extra attention to the places that need it so our carpet looks like new. He knows carpets and how to clean the most unusual spots and stains. He provides customer service that goes above and beyond expectations and is very personable. We are always pleased with our fresh, clean carpets and have highly recommended Kevin to several friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shannon S.
04/2018
5.0
I dealt with Kevin the owner, he was completely honest about everything. Our carpets came out amazing. Absolutely amazing service. Do not look any further.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Don E.
05/2017
5.0
Carefull quick and clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$260

Ron J.
03/2017
5.0
Kevin called before he was to come for his appointment and ask if he could come a little earlier than we had set up and I was very happy about that. He was prompt and professional, did an outstanding job and was on his way. Would definitely use his services again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Deborah A.
02/2017
5.0
We have 2 large dogs and have been using Preferred Carpet Care regularly since 2015. Kevin is very meticulous and detailed in his efforts to get out the pet stains and general dirt buildup in our 15 yr old, cream colored shag carpet. He makes our carpet look like new every time - and at a very reasonable, honest price. Wouldn't use anyone else!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Retta M.
11/2016
5.0
Kevin was quick to respond to my inquiry, and he quoted a price that was just right for my budget. The carpets had not been steam cleaned for way too many years and now they look just like new. I will have him clean again and will tell everyone to use his service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Stan F.
02/2016
5.0
Called immediately set appointment and came on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joan K.
11/2015
5.0
Very professional company. I highly recommend Preferred Carpet Care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charlotte F.
06/2015
5.0
Preferred Carpet Care showed up on time, did an excelent job and were very reasonable in their price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe and Gail E.
04/2015
5.0
Kevin was on time and ready to get to work. This is the second time I have hired him to clean our carpets and will hire him again. Thanks for the great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

Wendy S.
02/2015
5.0
Excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe E.
01/2015
5.0
Kevin did a wonderful job on our very dirty carpet looks like new again. We plan on having him do them again this year. Kevin was on time and very pleasant to speak with. Great Job !!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Cory T.
11/2014
5.0
I get my carpets cleaned twice a year. This is the 2nd time I have used Preferred Carpet Care service and the service has been exceptional. Price is reasonable, completes the job timely, cleans all areas of the carpet thoroughly and moves all furniture. I would recommend Preferred Carpet Care to family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

susan H.
11/2014
5.0
Kevin is professional and friendly. He is flexible and communicative. He listens to what the customer is requesting. He offers up suggestions and gives clients realistic expectations of the possible outcome. I had some tough stains knowing that they would not be completely gone but what a marked improvement, wow!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$135

fred s.
09/2014
5.0
This carpet cleaning was a small job-a small living room, a small dining room, and a family room. The house was vacant because I was fixing up the house to sell after my mom moved into assisted living. The price was a little lower than my other bid. He arrived early, is very professional, and did a very complete job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$125

Carol S.
07/2014
5.0
He was great! On time, easy to work with and did a great job. I would recommend his services for anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
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Contact information

2020 Maltby Road Suite 7, Bothell, WA 98021


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

upholstery cleaner,
carpet cleaner

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: Closed

Saturday: Closed

Sunday: Closed

Preferred Carpet Care accepts the following forms of payment: CreditCard
Yes, Preferred Carpet Care offers free project estimates.
No, Preferred Carpet Care does not offer eco-friendly accreditations.
No, Preferred Carpet Care does not offer a senior discount.
No, Preferred Carpet Care does not offer emergency services.
No, Preferred Carpet Care does not offer warranties.

Contact information

2020 Maltby Road Suite 7, Bothell, WA 98021


Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
Closed
Saturday:
Closed
Sunday:
Closed