Platinum Landscapes LLC

Description of Work: They came out several times to mow our lawn.

Description of Work: I hired Platinum Landscapes for a backyard rehab that included new sod installation ($900), tree removal ($500) plant installation ($800), and gravel and retaining wall installation ($1200). Braden did a good job providing a detailed quote, but failed to inform me just how difficult a time the sod that they installed would have staying healthy in my backyard, which receives only very limited sunlight and apparently also had very poor drainage (which I was not aware of). | |They did a good job with all of the other aspects of the job, but the lawn installation was a complete disaster. It looked good for a couple weeks, but as soon as the rains started it quickly became a soggy mess and by the time spring came it was a dead, soggy swamp due to the complete lack of drainage. I contacted Braden to come by in the spring to take a look and see if he would stand by his work and try to revive the lawn, and he did come by, but it seems that once he saw how bad the damage was he decided this wasn't worth their time, as he stopped responding to my emails, so I just gave up and wrote this off as a bad investment. |I feel that, as the experts, they should have advised me that a lawn would be unlikely to survive in this space without a proper drainage system. Afterward when I dug up some of the dead grass I realized there was a rock hard layer of clay about 3 inches below the surface, which made it pretty clear why the lawn didn't drain. I feel like they should have realized that and informed me of it, and either took steps to deal with it (i.e. rototill/break up the clay better to prepare it for sod), or simply told me that installing sod would be "at my own risk" as it was not likely to survive. But they provided me no such advice, and simply said they can put in some new topsoil and use grass that does well in shady conditions and can grade the lawn to drain away from the house with no problem. | |It has been almost 2 years now and the lawn still looks terrible, but we probably won't bother fixing it up again until we sell the house. Braden seems like a nice and knowledgeable guy and the gravel/retaining wall work they did was solid, but I can't recommend them due to the poor sod installation that they did and their subsequent unwillingness to stand by their work. |

Description of Work: They removed an 8' section of sidewalk and replaced it. The tear out and preparation went well, but they started pouring the new sidewalk section too late in the day and the concrete was too slow to set up. As a result they applied the broom finish when the concrete was still too wet, and the resulting finish was rougher than it should have been. They offered to lower the price, which we accepted.

Description of Work: Removed 5' x 8' section of sidewalk, prepared and poured new sidewalk in front of our home.