Fast Water Heater Company

From the first phone call to the final installation and closure on the hybrid water heater purchase, every step was done clearly, smoothly, and timely. From providing the top-line product and its installation at the best competitive price to the quality and completeness of the work on installation, we were impressed and pleased.

Yesterday I had Fast Water Heater Company out (Austin and Sean) to my house to replace my 13 year old water heater. They were on time and had exactly what was required for the tank replacement. Austin and Sean were very knowledgeable, professional and polite. They discussed the replacement options with me in detail and let me know exactly what they were doing along the way. They did a great job and were under the time they estimated that it would take. When they were finished, they cleaned up their work area thoroughly and left nothing behind.

Caleb was superb. He helped me get my cabinets dismantled and then stayed until the job was done. Afterwards, he stayed until my cabinets were reassembled to save me a lot of work. I would absolutely absolutely recommend his services in the future to anyone

They came out the same day I called, and quickly got us up and running! Everything was explained clearly, and the install was clean and quick.

Awesome experience overall. I'm very happy with the service from the beginning to end. Professional and efficient, I highly recommend.

I had an exceptionally positive experience with this company. I urgently needed to replace a leaking gas water heater, and they promptly scheduled the job on the same day, even on a Sunday. Their plumber, Austin, demonstrated a high level of professionalism and thoroughness in addressing all issues related to the water heater replacement. The final bill was quite competitive, aligning well with the industry average among reputable companies.

Chad Radcliff did an exceptional job. I was very satisfied and very happy with his work. Excellent worker, very knowledgeable and cordial. He explained everything clearly from beginning to end. Thank you Chad!

Excellent. They checked our old heater, confirmed it could not be fixed, and installed a new one within a couple hours. They took the old heater away and left everything very neat.

Was told that I would have the first appointment of the day to replace my Rheem water heater (warranty replacement) and at 8:01AM, Tim from Fast Water called me to let me know that he would be on site in 20 minutes. Extremely happy with the promptness and promise kept regarding arrival time. Once on site, Tim moved quickly and efficiently to get the old water tank out and the new one in. Plus I found Tim to be very engaging, taking the time to share insights with me regarding what he was doing and why. Overall, Tim is an "All-Star" in my books! As a side note, I did not purchase the original Rheem water tank from Fast Water but they made the whole warranty replacment experience a lot easier than having to deal directly with Rheem Myself.

Aaron did a great job with replacing the water heater. Appreciated the effort into finalizing the bid, identifying issues, and putting together a thorough bid. Nice work on the hot water heater install. Very competitive cost to do the work based on three bids.

Aaron was friendly, professional and knowledgeable. Very much the quick service to replace the water heater.

Chuck Shattuck was my installer for our hot water heater. He did an outstanding job, he was very knowledgeable and very professional. I would highly recommend him and his company.

Our old water heater stopped working and Fast Water Heater Company was at our home the afternoon we called. They put in a new water heater and updated the vents, etc. to fit code. They were polite, professional, and left the working space immaculate.

I appreciate the excellent work, well done 👍

They were fast, reasonably priced and professional. I am very satisfied with the results.

The experience with Fast Water Heater Company was excellent. Roman Gubenya arrived promptly and was thoroughly professional and helpful throughout the process. He had everything under control. We couldn't be happier. The price was fair - and much less than quoted by another firm.

Exceeded my expectations, excellent customer service and communication! The technician was very nice and friendly and helpful, he got right to work, was in and out under two hours removing old and up and running with new tank. They came out on a Sunday and was the best priced. I would highly recommend to any family or friend! Thank you Fast Water Heater!

Overall a very professional job. Called ahead of arrival, provided an estimate that matched expectations Replaced the water heater quickly, and neatly.

It went great.Vinland was great.Very professional,friendly.

Our water heater install was done efficiently, and the installer explained everything I needed to know about the new appliance. Very satisfied!

First, it's so nice to work with a local company and not a big chain where it's hard to talk to anyone. They answered the phone after a short wait and were very pleasant to talk with, very helpful and wanting to understand my issue. When I had to be transferred, the person I was speaking with checked to make sure someone was available and transferred me directly to the other person rather than sending me to a call queue. I was scheduled for a visit for the next day and told the service window was 6 hours - 11am-5pm. That concerned me a bit but, the next day, I was contacted by 11:15am that the tech was on his way. He was at my home by 11:45 and completed work approximately 1:30pm. Brendan was very friendly and knowledgeable, and patient with my questions. I thought I was going to have to replace my water heater but, after some diagnostics, Brendan determined that the unit was in great shape, I just needed a replacement part. He had everything he needed to do the job and was quick and efficient. My experience with Fast was positive from beginning to end. I would definitely recommend Brendan and Fast to others.

Fast Water Heater (Richard) provided warranty repair on my Rheem water heater. In addition to showing up when they said they would, working efficiently, and communities clearly, they most importantly went out of their way to make sure I was taken care of. Thank you!

Absolutely GREAT experience in getting our new hot water heater! The install professional was punctual, professional, friendly, extremely thorough from beginning to end! Options were given, the system was explained fully, maintenance info was provided, and the final install still has me looking at it in awe with the quality of fit and finish! I could not recommend this company more and the process for purchasing through Home Depot / Fast Water Heater Company was quick, remarkable, and a true testament that the contracted service providers for a big box store were selected well and are of HIGH quality! FWHC’s customer service was top notch all the way through…from answering questions in store on the phone, scheduling, quick delivery, thoroughness in the permitting, warranty, and costs associated before committing, and MOST importantly giving the confidence from the install professional that the job was going to be done correctly! …and it totally was! Chuck, the plumber that did the install, was the epitome of a professional! Much gratitude is owed to him for ensuring we were happy and our install was going to last the 12+ years the warranty covers! ‘Wish more service providers were as comforting as Chuck, and FWHC are! Bravo, and THANK YOU for a job WELL done!!!!

Chad is very knowledgeable and courteous. His work is meticulous and exemplary.

Very satisfied with scheduling, delivery, installation, and follow-up of the new Water Heater. Technician was very professional and answered all of my questions.