1st Class Glass

Auto Glass, Windows, Glass and Mirrors,

About us

5x Super Service Award Winner. With over 26 years of combined experience, 1st Class Glass is your one stop shop for all your needs. We provide timely and dependable service in all areas of our work including a same day service glass damage and replacements. We can also help glass installation for your house remodeling projects, such as windows, shower glass and more. Lifetime warranty on all auto glass and most types of insulated windows. Free mobile service to your location. We use factory OEM auto glass. We send out 2 man technician teams to ensure factory perfect sets. We are a full service glass company, we repair and replace glass and doors on HOUSES, BUILDINGS, CARS, BOATS, RV's, and HEAVY EQUIPMENT.

Business highlights

29 years of trusted experience

Services we offer

We are a full service glass company, we repair and replace glass and doors on HOUSES, BUILDINGS, CARS, BOATS, RV's, and HEAVY EQUIPMENT. From single pane windows, double pane windows, vinyl windows & doors, French doors, mirrors, shower enclosures, skylights, atriums, sun rooms, storefront, mall front, safety glass, curtain walls, flat glass cut onsite, windshields, door glasses, back glasses, all auto glass, bay windows, garden windows, thermal windows, & bow windows.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.896 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 1-25 of 96 reviews

John C.
08/2020
5.0
replacement windows, auto glass
  + 0 more
Went well , Sean and Ryan very professional. I give them 10 out of 10, would hire again.
Description of Work: Replacement of bedroom stationary window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$434

Response from 1st Class Glass
Thank you [Member Name Removed], it was our pleasure serving you... :-)

John B.
07/2020
5.0
glass repair
  + -1 more
Excellent, quality work! Professional approach. Took the time to do it right ! Awesome Job
Description of Work: Replace two leaded glass window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Ruth S.
06/2020
5.0
replacement windows, auto glass
  + 0 more
Great. Sean is a great communicator.
Description of Work: Replace two windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$705

MARK O.
05/2020
5.0
screen repair, replacement windows, auto glass
  + 1 more
Very satisfied with 1st class glass!
Description of Work: Replace window glass and screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa L.
05/2020
5.0
replacement windows, auto glass
  + 0 more
Great! Will definitely work with this company again.
Description of Work: Window replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward P.
11/2019
5.0
auto glass
  + -1 more
They did an excellent job on a windshield chip repair. I would use them again without hesitation.
Description of Work: Windshield Chip

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 1st Class Glass
Thank you [Member Name Removed], we aim to please, it was our pleasure serving you, thank you... :-)

Katie & Peter C.
10/2019
5.0
replacement windows
  + -1 more
Sean was awesome from the get-go. He was incredibly responsive, answered all my questions, and gave me a "best guess" number over the phone even before he had seen the window that was being replaced. He then showed up with his team (exactly on time) and they did the measurements and were right on with their initial estimate. The glass was a few weeks out to order (given the size) but right when they got it, Sean called and set up a delivery. Again, they were right on time within the window that they said for doing the install and were quick to get the old window out, and the new one put in place. It went perfectly, and it looks as good as new. I will use them again any time I have anything glass related 100%. Thanks guys.
Description of Work: Large 7ftx7ft dual glass, vinyl window replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from 1st Class Glass
Thank you [Member Name Removed], it was our pleasure serving you... :-)

Les B.
09/2019
5.0
auto glass
  + -1 more
overall great, there was a minor delay getting to my location but they communicated very well. arrived onsite extremely nice people and very professional. completed the job really fast and let me know when they were done. would use them again in a heartbeat. highly recommend
Description of Work: windshield replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Joni W.
07/2019
5.0
replacement windows
  + -1 more
They do a great job every time I hire them.
Description of Work: Window cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Che-Wen L.
12/2018
2.0
glass repair
  + -1 more
Came and measured for a glass shower door. Never heard back with a quote or anything.
Description of Work: Shower door

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Response from 1st Class Glass
We were closed for the last 2 1/2 weeks (as was specified when we were onsite to give our employees a break which we do every year at this time so they can spend the holidays with their families and get recharged for the New Year, along with our shower door manufacturers so was unable to obtain pricing beforehand from the manufacturer, this is why you did not receive your quote during that duration. Thank you, Sean Thornton 1st Class Glass.

Michelle H.
04/2018
4.0
auto glass
  + -1 more
A little slow on getting back to me but quality was very good.
Description of Work: Window Replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

Ken C.
01/2018
5.0
replacement windows, auto glass, glass repair
  + 1 more
Very well. Windshield replacements were upgraded. Table glass finished with a pencil edge -- very well done.
Description of Work: Windshields replaced and thermal window replaced. Table glass provided for three tables.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,500

Bill N.
11/2017
5.0
egress windows, screen repair
  + 0 more
He arrived on time and did a great job.
Description of Work: Sean did a great job - replaced 6 windows and provided 2 new screen doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hazel F.
10/2017
5.0
replacement windows, auto glass
  + 0 more
Sean and crew did a nice job on my window and kept me in the loop throughout the process. Thank you
Description of Work: Put in a garden window in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle R.
10/2017
5.0
replacement windows, glass repair
  + 0 more
Sean came out and gave me an estimate on a large window glass that needed replacing. He agreed to come back after 4 pm, but it was raining heavily that day and he didn’t feel comfortable replacing the glass into the wood frame in the downpour. He returned a few days later while I was still at work and began to remove the wood around the window. When I returned home, he was gone. Turned out my wood was rotten and he went to the hardware store to buy replacement wood. He dug out additional rot, filled it in, replaced the window and sealed and silicones all around it. And he did not charge me anything over the bid he had given! I will be using this company again!
Description of Work: A large pane of window glass had failed in a three pane window. It needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from 1st Class Glass
Thank you [Member Name Removed], it was our pleasure serving you. Thank you, Sean 1st Class Glass 425-280-1976.

James E.
08/2017
5.0
auto glass
  + -1 more
They were great; explained everything they were doing and gave clear instructions on what to do after they left. Really nice people!
Description of Work: I needed a windshield replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from 1st Class Glass
Thank you [Member Name Removed], we appreciate that, thank you Sean Thornton 1st Class Glass 425-280-1976.

David S.
08/2017
4.0
auto glass
  + -1 more
They were very punctual but very expensive in comparison to previous repairs.
Description of Work: Replace broken glass in window.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

David D.
08/2017
5.0
screen repair, replacement windows
  + 0 more
tenants are happy and were very helpful at customer service
Description of Work: two windows installed with screens

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Response from 1st Class Glass
Thank You [Member Name Removed], we aim to please and appreciate your business, again thank you... :-)

Mrs. Gloria V.
08/2017
5.0
replacement windows, glass repair
  + 0 more
They were super. They get an A+++ on everything. The price was fine, good. Quality was excellent. They were very personal, very professional. They were very exact on measurements and all that. They came out, put it in and cleaned up everything and just did an overall really good job. My husband was really happy. What they do. because it was a double pane window, they came out and did the measurements and stuff, then they put the order in for the glass. It was less than two weeks and they came back and put the new one in and that didn't take long either. They had to make the glass specifically to what you need so you know there is going to be a wait on that.
Description of Work: It was a Big Deal for a home window glass replacement for $175.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from 1st Class Glass
Thank you [Member Name Removed], we enjoyed serving you, thank you... :-)

Anusha G.
08/2017
5.0
auto glass
  + -1 more
Work done was timely, cost effective, quick and thoroughly professional.
Description of Work: Needed a replacement on car windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 1st Class Glass
Thank you [Member Name Removed], it was our pleasure serving you and your family, again thank you, we look forward to serving you again... :-)

William H.
07/2017
5.0
auto glass
  + -1 more
Exactly as promised. Better than expected. Service could not have been any better. Sean is now my first point of contact for any car or home glass work.
Description of Work: Replaced windshield and molding with OEM parts on 1998 Nissan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$252

Response from 1st Class Glass
Thank you [Member Name Removed], it was our pleasure serving you and your family. :)

Tom H.
07/2017
4.0
replacement windows
  + -1 more
It's been an okay experience. We used them and found they were difficult to communicate with, but they did good work. The price was okay.
Description of Work: Window service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$1,800

paul J.
07/2017
5.0
auto glass
  + -1 more
Fantastic!! My insurance company contacted 2 others for this work that I pulled off of yelp. One who didn't bother to show up at the day of my appointment (twice!!), the other who didn't bother to contact me at all. I started to call others from A.L. near my area. All of them had good references and were about the same price as my insurance deductible. Sean gave me a quote lower than my deductible when he included his A.L. discount. He promised a factory replacement windshield (something no others did) and a quick install turnaround. On the day of the install, he called saying he would be a little late. He was only 1/2 hour late and it was because the windshield had not arrived that morning. He arrived at my house, quickly set to work, professionally installed the window, re-installed the things like mirrors that were attached to the old one, and removed the old one. He gave me some post install tips while waiting for the adhesives to dry. Overall, it was a great experience and I would rehire him in a second. Quick, professional, high quality, low cost. Hard to beat.
Description of Work: My car's windshield was cracked. The replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Cesar S.
07/2017
5.0
replacement windows, auto glass
  + 0 more
Excellent Work - Sean is a professional glass installer. He replaced the windshield in my car and a storm window in my home. I will highly recommend his company and services because it is reasonable and does great work. Thanks Sean.
Description of Work: Auto Glass and Residential Storm Window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 1st Class Glass
Thank you [Member Name Removed], it was a pleasure working with you. Thank you very much, we appreciate you and your family (your son was a joy btw-very well raised), again thank you... :-)

STEVE P.
06/2017
5.0
replacement windows, glass repair
  + 0 more
Very well!! He was delayed due to glass ordered was delayed - he gave me a break in the bill. Couldn't complain!!
Description of Work: Had window replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Contact information

2020 Maltby Rd Ste 7, Bothell, WA 98021


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
1STCLCG833JL
Trade License Locale
WA
Trade License Authority
Washington State Department of Labor & Industries
Trade License Expiration
11/02/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Glass,
Windows,
Glass and Mirrors,
Doors,
Screen repair,
Egress Windows,
Windows - Safety & Security Film,
Sunrooms and Patio Enclosures

FAQ

1st Class Glass is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

1st Class Glass accepts the following forms of payment: Check
Yes, 1st Class Glass offers free project estimates.
Yes, 1st Class Glass offers eco-friendly accreditations.
No, 1st Class Glass does not offer a senior discount.
No, 1st Class Glass does not offer emergency services.
Yes, 1st Class Glass offers warranties.
1st Class Glass offers the following services: We are a full service glass company, we repair and replace glass and doors on HOUSES, BUILDINGS, CARS, BOATS, RV's, and HEAVY EQUIPMENT. From single pane windows, double pane windows, vinyl windows & doors, French doors, mirrors, shower enclosures, skylights, atriums, sun rooms, storefront, mall front, safety glass, curtain walls, flat glass cut onsite, windshields, door glasses, back glasses, all auto glass, bay windows, garden windows, thermal windows, & bow windows.

Contact information

2020 Maltby Rd Ste 7, Bothell, WA 98021


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM