RedRock Resurfacing

They did a very good job! Happy with service and price.

Well it sucked first time they for so much dirt in paint it felt like a tub made from sandpaper, so then second time two weeks later got more dirt in paint, so then week or so later they came back for third time and guess what they got more dirt in new paint again, then they came back and sanded them and used car wax on they. But they still don't look so good. Also this company doesn't exist as name says they are actually elite resurfacing from Seattle area. Kind of strange they don't use the real name of company. Very strange that they don't use their own company name. They wouldn't even send me a bill before they demanded payment. I won't use them again as they are rude at office and I don't like being pushed to pay for something not done right and without getting bill first, the office lady is very rude!!

I called and left a message. The call was returned about a week later from an area code across the state from my location. I said I was interested in getting an estimate on refinishing kitchen countertops in a very large kitchen. The man I talked with set a date for about a week out, which I said was fine. He said they'd come out and do the countertop and I'd have to leave my home until evening due to the odor of the product and I needed to make sure my counters are clean and move anything that could be damaged by dust at least 6 feet away. I told him I only wanted an estimate and also I need to see product samples to make a choice of color/design. He said that's not the way they do it and kitchens are usually a flat rate of "around $200.00". I told him that doesn't even make sense. He said that's how they do it and asked if I wanted him to email me a copy of the contract, which he did. The contract appeared to be typewritten and looked like it had made one too many trips through the copy machine. It was vague in it's description of how they operate and seemed directed more towards tenants that need permission of a landlord rather than homeowners. He called a few days later and asked if we were "still on for Friday" and I told him no, I wouldn't be using them. To this day I'm still baffled by how they provide their service. They had a couple good ratings but I don't know how people were able to select a finish, get an accurate estimate and make a decision if they just show up ready to work. I would never recommend this company.

Josh was prompt to make a 'bid date'. Explained the process well. Did the job quickly and professionally. If I would have known how easy and cheap it would be- I would have done it a long time ago.

Great work, punctual. Would use again!!

This was a very good experience and we are very pleased with the results. The workers showed up early and ready to work. They tackled the job eagerly and efficiently. The next day revealed a slight run in the finish so we contacted them and he showed up the next morning and fixed the problem, no hesitation or disagreement.

Excellent in every way. I had the countertops in my kitchen and four bathrooms resurfaced. The service was great, the estimate was right on, the countertops look great and I've received many complements. They were on time for all of their appointments and cleaned up afterward. This is a great alternative to formica without the expense of granite. I had heard about RedRock a year before I had this service performed and I have kicked myself that I didn't get it done sooner.

See above.

It was refreshing to have a real person (Kevin) answer the phone when I called instead of getting an answering machine or a menu of automated questions to answer. Josh came within a day of two after we asked for the free estimate, and the work was scheduled in about a week. Josh arrived on time and fully prepared. He was appropriately dressed, well-spoken and well-mannered. I got a call from Kevin on the day of the follow-up appointment to let me know that Josh was delayed, and Kevin asked if it would be O.K. for Josh to come later that same day. It was convenient for me, and Josh did arrive at the rescheduled time. The bathtub looks great.

Kevin is wonderful at the service he provides - from showing up for an estimate at exactly the scheduled time to providing the resurfacing on the countertop in the exact process and time-frame he quoted and the end result being exactly what we discussed. Kevin is very professional and responsive. He picks up all discarded materials and took great care in making sure that all of our kitchen items were well covered so that no spray would get on anything but where is was supposed to be. This is the type of work ethic and professionalism that is hard to find. I would recommend Kevin at RedRock Resurfacing for any kitchen/bath resurfacing project that you are considering.