Puget Sound Pro Chimney Services

Chimney Sweep, Chimney Repair, Chimney Caps,

About us

Puget Sound Pro Services LLC is a family owned and operated business with over twenty years of experience providing high quality residential and commercial services. We offer the best quality craftsmanship, competitive prices, and excellent customer service. Speacializing in Chimney services. New projects. Restoration. Brick, block, and stone. Dryer Vent cleaning. Residential and commercial work.

Business highlights

25 years of trusted experience
Family Owned & Operated

Services we offer

Chimney cleaning and inspection, Dryer Vent Cleaning, Chimney Repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
CreditCard
Zelle

Photos of past projects

Reviews

4.7184 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
1%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 1-25 of 184 reviews

Jordan M.
08/2024
5.0
chimney sweep
  + -1 more
Was quick and efficient left no signs of a mess behind.
Description of Work: Chimney cleaning and inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Lori H.
02/2024
5.0
chimney caps
  + -1 more
Everyone was professional and did all the work needed
Description of Work: Replace chimney cap and fix bricks
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,005

Faith J.
01/2024
4.0
chimney sweep
  + -1 more
The service man was later than scheduled, but was apologetic and when I asked for an additional item addressed, he did so at no further cost. I was very pleased with the experience and the efficiency and professionalism.
Description of Work: Chimney sweep and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$185

Jo H.
02/2021
5.0
chimney sweep
  + -1 more
The scheduling was extremely easy and fast - they were scheduled the same week I contacted them. They arrive within the window stated and completed the job in the same window. The gentlemen were very professional and curious, leaving my fireplace cleaner than when they arrived. The chimney was extremely dirty with soot and they cleaned it out and it now draws better than ever before. They did recommend one fix to the fireplace which we will do if we decide to keep the wood-burning fireplace and not replace it with gas (which we are considering). We will use this company to service our chimney going forward and would highly recommend them.
Description of Work: Clean the chimney and inspect for damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Diane R.
01/2021
5.0
chimney sweep
  + -1 more
great. cleaned everything didn’t make a mess in the house. He showed my how to use the antique wood stove.
Description of Work: wood stove and chimney cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Anna B.
12/2020
5.0
chimney sweep
  + -1 more
Awesome! He even took pictures of both chimneys inside with a before and after and he went through everything with me. I would totally recommend these guys again the gentleman that was out was absolutely fantastic! Great price also.
Description of Work: Cleaned,and more

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Margaret L.
12/2020
5.0
chimney sweep
  + -1 more
Great. Fast. No upselling. On time. Friendly.
Description of Work: Chimney Cleaning and Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$73

Skylar O.
09/2020
5.0
chimney sweep
  + -1 more
Great! Professional and quick service
Description of Work: Chimney Cleaning and Inspection
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Puget Sound Pro Chimney Services
Thank you [Member Name Removed]. We are happy your service went smoothly and we appreciate your business! :)

Therese M.
09/2020
5.0
chimney repair
  + -1 more
The work was done efficiently, professionally and in good time. The chimney looks great and I feel confident that any possible leak was taken care of. The gentlemen that did the work were friendly and trustworthy.
Description of Work: Chimney repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Puget Sound Pro Chimney Services
Thank you for your kind words. We appreciate your business and look forward to working with you again in the future. :)

Mark T.
09/2020
1.0
chimney sweep
  + -1 more
It did not go at all. Made a appointment over a week ago. For today 9/24, between 1 and 4. Pulled my pellet stove out, has to have a piece bolted on to pull it out. Got a email yesterday to confirm the appointment. Then got one today at about 11;30, and it said they would be here by 1. At a little after 1 I get a call from there secretary that says he ran into trouble, and he won’t be able to make until Monday. So I am suppose to leave my pellet stove sit in the middle of my family room until Monday. What a joke. I would not recommend this person to do any work. I worked for Coke for thirty years, if we pulled something like that, we would not be back in the account. Maybe it was because he was giving us the Angie’s list special. I am going to turn this over to the better business bureau also.
Description of Work: Chimney Sweep

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Puget Sound Pro Chimney Services
Mr. [Member Name Removed], We understand your frustration and we do apologize for the inconvenience of rescheduling your appointment. The reason we needed to reschedule was due to the extreme rainfall and thunder and lightning storm that we were experiencing on September 24th. Safety is our top priority and it was unsafe for the technician to complete his remaining jobs on this particular date due to the weather. We did request to move you to Monday the 28th of September. You stated this was unacceptable, so our office made phone calls asking customers if they would be willing to move down in the schedule. We were able to find you a spot for Saturday the 26th of September, which you agreed to. We then received a voicemail stating you would like to cancel the appointment due to the rescheduling issue. Moving forward, we would appreciate the opportunity to clean and inspect your pellet stove as planned, to show you that we are a company that keeps our word, cares about our customers, and has a strong work ethic. As previously mentioned, the rescheduling request was solely based on the weather on September 24th. We would have been on time and ready to work had the weather permitted a safe work environment. Please feel free to call, text, or email us to get back on the schedule. Thank you for taking the time to read our response.

Heidi D.
09/2020
5.0
chimney sweep
  + -1 more
I was very happy with the service. They were prompt, friendly, worked quickly, and gave suggestions, all for a very reasonable price.
Description of Work: Chimney Cleaning and Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Andrew B.
02/2020
5.0
chimney repair
  + -1 more
They were very helpful, definitely trustworthy. Straight to the point, very professional. I felt like I could trust them right off the bat
Description of Work: They came out and inspected my flume and chimney. Going to replace flume and some other chimney related work.
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Carlton K.
01/2020
5.0
chimney sweep
  + -1 more
Prompt and professional, will definitely use again.
Description of Work: Chimney Sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Karen T.
08/2019
5.0
chimney sweep
  + -1 more
Great! Just as expected was quick to get everything set up and then was honest and gave us a great estimate for repairs that were needed.
Description of Work: Chimney sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Puget Sound Pro Chimney Services
Thank you for the kind words, [Member Name Removed] ! We’re so happy your service went so smoothly. We’d love to continue providing great service to awesome customers like you. Thanks again! - Puget Sound Pro Services

Gail G.
08/2019
5.0
chimney sweep
  + -1 more
The crew arrived on time and did the job very well. They left my house as clean as when they arrived, and the firebox looks great. I didn't know they they would not empty the collection space behind/under the chimney, but that was fine because they actually *removed* the ashes, they didn't put them into the space, so we didn't have any problems with running out of room. Nice people and good service. We definitely will use Puget Sound Pro Chimney Services again.
Description of Work: Chimney Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Autry B.
07/2019
5.0
chimney sweep
  + -1 more
It went well. Very professionally and helpful. Highly recommend them.
Description of Work: Chimney cleaned and expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darrin M.
07/2019
5.0
chimney sweep
  + -1 more
On time, good communication, service as promised, honest assessment and recommendations. Richard was top shelf. Would definitely refer others.
Description of Work: Chimney Sweep and Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Lee S G.
07/2019
5.0
chimney sweep
  + -1 more
Excellent. called when they were on the way, quickly went to work, cleaned up VERY well which my wife appreciated' Had some potential follow on work to top my fireplace, which they are working up a bid on. Quality service, no pressure, nice to work with.
Description of Work: We have a large fireplace with two flues which they cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Regina A.
06/2019
5.0
chimney sweep
  + -1 more
Amazing... Most places wouldn't even come out and look at it since the chimney was high.. They came assessed it.. cleaned everything even the glass on the stove it self ... Great job thank you so much.. I've tried for 5 yrs to get someone to clean it. Hard workers did an amazing job thank you
Description of Work: Chimney cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Caren C.
06/2019
5.0
chimney sweep, chimney repair
  + 0 more
Wonderful. Techs were on time, friendly and informative. Thank you so much!
Description of Work: Chimney cleaning/certification and small firebox repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Warren & Susan M.
06/2019
5.0
chimney sweep
  + -1 more
Very responsive and showed up on time.
Description of Work: Cleaning the chimney, fireplace box, and ash pit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Chris W.
06/2019
5.0
chimney sweep
  + -1 more
Two workers came and cleaned out the chimney. They were prompt, courteous and completed the work without any issues.
Description of Work: Clean and inspect chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

debora G.
04/2019
5.0
dryer vent cleaning
  + -1 more
They were fabulous! On time, professional and through! Scary to see the build up even when you clean your lint filter every day! We would hire them again in a heartbeat! Thank you Randy, Alyssa and Rick!
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
03/2019
5.0
chimney sweep
  + -1 more
The technician was on-time, professional, and friendly. He did a great job and cleaned up well after the work was done.
Description of Work: Chimney needed to be cleaned of creosite

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Marla S.
03/2019
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
It went great and I will be using them again.
Description of Work: I had both of my wood stoves inspected and cleaned upon inspection they recommended some other work I had a cracked crown and moss growing on the brick and no chimney cap. I got the cleaning done and a couple of days later the other recommended work I was highly satisfied and will be having them do any work moving forward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

7511 191st Ave E, Bonney Lake, WA 98391

https://www.pugetsoundpros.com/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PUGETSP865P1
Trade License Locale
Washington
Trade License Authority
Washington: Contractors
Trade License Expiration
10/21/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Chimney Caps,
Air Duct Cleaning,
Dryer Vent Cleaning,
Heating and Air Conditioning

FAQ

Puget Sound Pro Chimney Services is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 7:00 AM - 5:00 PM

Puget Sound Pro Chimney Services accepts the following forms of payment: Check,CreditCard,Zelle
Yes, Puget Sound Pro Chimney Services offers free project estimates.
No, Puget Sound Pro Chimney Services does not offer eco-friendly accreditations.
Yes, Puget Sound Pro Chimney Services offers a 10% senior discount.
No, Puget Sound Pro Chimney Services does not offer emergency services.
Yes, Puget Sound Pro Chimney Services offers warranties.
Puget Sound Pro Chimney Services offers the following services: Chimney cleaning and inspection, Dryer Vent Cleaning, Chimney Repair

Contact information

7511 191st Ave E, Bonney Lake, WA 98391

https://www.pugetsoundpros.com/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
7:00 AM - 5:00 PM