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COMPUTER SHACK

Computer Repair, Computer Sales

About us

COMPUTER SHACK is one of the area's premier PC manufacturers and parts suppliers. We are located in Bonney Lake, Washington, which puts us near the world's hottest technology center. COMPUTER SHACK sells only the highest quality name brand components the industry has to offer. We maintain strong vendor and manufacturer relationships in order to better service and stock the parts you're looking for. Many components of a newly configured system have a three-year manufacturer’s warranty. Every system we build goes through an extensive burn-in and troubleshooting process. The customers we service include mortgage brokers, realtors, photographers, school districts, large and small businesses, and retail customers. Priority Service $59.00 Same Day Repair Service

Business highlights

24 years of trusted experience

Services we offer

Computer Repair/Upgrades, In-Home Repair

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-9 of 9 reviews

Leonard K.
12/2016
5.0
computer repair
  + -1 more
Just fine.
Description of Work: Remove adware from computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Paula H.
06/2014
5.0
computer repair
  + -1 more
Great! Helpful, did not charge for second visit to remove additional.
Description of Work: Removed viruses from my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ken L.
10/2013
5.0
computer repair, computer sales
  + 0 more
We had Michelle's team member Chris come out and take a look at our existing computer system and he diagnosed some bugs and fixed them on the spot - he then advised us on a new system that will work for our business. He went back to the "Shack" and came up with a nice computer with plenty of space for us with an estimate. When we gave the "go ahead" they built it for us and ran all the necessary tests and when we were ready Chris came out and installed the whole system and networked it so all is functional. We love their customer service and especially their expertise ! We think their prices are very fair and we will definitely be back
Description of Work: Upgraded our business system - Networked our units together and built new computer with new dual monitors for all

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Paula H.
07/2013
5.0
computer repair
  + -1 more
Excellent! The estimate they gave was a bit high but when they looked at my computer not as much labor was involved so I paid less for quality service.
Description of Work: Clean up my computer hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Terrell N.
06/2013
5.0
computer repair
  + -1 more
Not a hitch, more than responsive, no hard sell, proceeded with the least expensive approach to the problem, kept me very informed.
Description of Work: repaired, cleaned and went the extra mile,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Marion L M.
12/2012
5.0
computer repair
  + -1 more
They were great. Fast service and good price.
Description of Work: Determined the problem very fast and then replaced the power supply. Had it back the next day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

12/2011
5.0
computer repair
  + -1 more
I think their pricing is fair and I have been satisfied with their work. They are very responsive and always return your calls. I will use them again in the future.
Description of Work: I used Computer Shack to extract information from a hard drive that crashed.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

CINDY P.
06/2005
5.0
computer repair
  + -1 more
THE GUYS AT THE SHACK ARE ALWAYS WILLING TO GIVE HIM TIPS ON HOW TO FIX THE PROBLEM AND WHEN HE CAN'T FIX IT THEY TAKE IN OUR COMPUTER FIX IT AND EXPLAIN TO HIM WHAT HAPPENED AND HOW TO FIX IT THE NEXT TIME. IT'S GREAT KNOWING THAT THEY ARE THERE TO SUPPORT THEIR CUSTOMERS AND NOT ONLY THERE FOR THE ALMIGHTY DOLLAR.
Description of Work: MY HUSBAND HAS A WAY OF CRASHING OUR COMPUTER ON A REGULAR BASIS. THE LAST TIME WE HAD A PROBLEM IT WAS BECAUSE OUR MOTHER BOARD HAD DIED. THEY SWAPPED IT OUT WITH A NEW ONE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

ROBERT C.
05/2005
5.0
computer sales
  + -1 more
WE ARE VERY PLEASED WITH OUR NEW COMPUTER TOWER. IF WE EVER NEED HELP OR HAVE QUESTIONS, WE ARE ABLE TO CALL THE COMPUTER SHACK AND THEY ARE WILLING TO HELP US OUT.
Description of Work: WE WERE IN NEED OF A NEW COMPUTER, SO WE PURCHASED A NEW TOWER AT COMPUTER SHACK. THEY HELPED US PICK OUT THE RIGHT ONE FOR OUR NEEDS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$422.14

    Contact information

    18522 Veterans Memorial Dr. E Suite B, Bonney Lake, WA 98391

    www.mypcshack.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 1:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    COMPUTER SHACK is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 1:00 PM

    COMPUTER SHACK accepts the following forms of payment: Discover,Financing Available,MasterCard,Visa
    Yes, COMPUTER SHACK offers free project estimates.
    Yes, COMPUTER SHACK offers eco-friendly accreditations.
    No, COMPUTER SHACK does not offer a senior discount.
    No, COMPUTER SHACK does not offer emergency services.
    No, COMPUTER SHACK does not offer warranties.
    COMPUTER SHACK offers the following services: Computer Repair/Upgrades, In-Home Repair

    Contact information

    18522 Veterans Memorial Dr. E Suite B, Bonney Lake, WA 98391

    www.mypcshack.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 1:00 PM