Four Seasons Heating and Cooling is a residential and commercial HVAC contractor. We are also a general contractor for your other home improvement needs.
Business highlights
12 years of trusted experience
Emergency Services Offered
Services we offer
We offer heating and air conditioning maintenance, service, repairs and install for your home or business.
Another service provider had turned the gas off. It took him three minutes to notice that the gas was off. He turned it on, fired it up, and away it went. Feel free to use them anytime.
Description of Work: He came to diagnose the lack of professionalism from another company. The heat was not turning on.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jamie P.
08/2016
2.0
heating & air conditioning/hvac
+ -1 more
Not very well. Aaron came to my house (I was not home during the service) and left an inspection invoice stating the furnace was in good working order, but there was some rust on the heat exchanger, SO he recommended an "entire replacement of the furnace for safety". WHAT?? he also left a $4K quote for a new furnace that he had already printed out from the office, before even coming out and taking a look at my furnace! After a 30 min., angry phone discussion, he agreed to amend his paperwork to state that he recommended the heat exchanger be changed, since that is what his inspection could attest to. I am abhorred at the appearance of pre-determining that you will quote a client for an entire furnace replacement BEFORE seeing their current furnace.
Description of Work: Service and cleaning of my furnace.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0
$150
Response from Four Seasons Heating & Cooling, LLC
We would like to start off by saying that Mrs. [Member Name Removed] was refunded her entire amount paid because we do not believe in charging customers that are not 100% satisfied with the service performed. As Mrs. [Member Name Removed] stated she was not home at the time of service. Her assumption is that we showed up with a quote from our office prior to inspecting her furnace. That is NOT the case. We have computers and color printers on our trucks to process professional looking quotes at the time of service. A quote for replacement was created on site AFTER the furnace was inspected. Mrs. [Member Name Removed] called very angry and explained that she did not want to replace the furnace because they were selling the house and didn't want any mention of a furnace replacement on her paperwork as the new home owners would see it. We explained that it is our responsibility to give a fair and honest assessment of equipment no matter who is paying the bill. Hers is at the end of its life expectancy and a potential hazard to her family and the new home owners. We also explained it is not normal that we would do a very expensive repair to a furnace of its age. We apologized for issuing the quote and sent an additional quote for a heat exchanger replacement rather than a furnace replacement. Four Seasons Heating and Cooling is an honest and ethical contractor and we are always committed to 100% customer satisfaction. We are still interested in helping Mrs. [Member Name Removed] with her issues and hope to earn her business.
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Service Categories
Heating and Air Conditioning
FAQ
Four Seasons Heating & Cooling, LLC is currently rated 4 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Four Seasons Heating & Cooling, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Four Seasons Heating & Cooling, LLC offers eco-friendly accreditations.
No, Four Seasons Heating & Cooling, LLC does not offer a senior discount.
Yes, Four Seasons Heating & Cooling, LLC offers emergency services.
No, Four Seasons Heating & Cooling, LLC does not offer warranties.
Four Seasons Heating & Cooling, LLC offers the following services: We offer heating and air conditioning maintenance, service, repairs and install for your home or business.