Erin Landscapes

Review of Erin Landscapes LLC and/or Erin landscaping and masonry LLC and Kristian Nason BEWARE!!!!! We hired Kristian in November or 2019. He estimated our project to take three weeks. We gave a 50% deposit to start work per his contract agreement. He began work, we saw him a handful of days and never more than a few hours. He ran his machinery into our brand-new wood fence, broke a panel and a top cap. He tried to downplay this, eventually he agreed to fix the panel. At that point it was approximately 4 months later and our project was only a quarter of the way through with dirt mounds and trenches through the winter. He had our deposit and we felt we had to push forward to get our money out of him. He continued to have excuses as to why he wasn’t working on our project ranging from weather, his own health, other jobs, staffing issues. We eventually sent him a 15-day notice per the contract requirement (he uses the contract language a lot to defend his issues) This really upset him, but he showed up with a crew. The crew continued work without Kristian onsite. He had stated to us that he would be there supervising the work, he was not there and rarely came by to check on his crew. He then fired the whole crew while they were working at our house for lack of performance. Throughout this entire time, we received promises that he would be onsite at specific times/days and repeatedly he would no show no call and would not respond to phone calls or texts. When confronted about his communication with us he would be angry then eventually tell us we were great clients and that he would do better. There was no improvement. We documented months and months of emails and text communication because he was escalating to being very contradictory, volatile, and deceitful. 10 months after hiring him he sent us an email saying he was “now losing money and paying to do our project out of his pocket” he said he was done and would not be coming back to finish his work. We began to search for another contractor and due to Covid-19 and the high demand on landscapers and outdoor improvement projects it was a tough task. We did find several who were amazing and turns out one was currently finishing 3 projects that had been started by Kristian and Erin Landscaping and Masonry. We were told by other contractors they were bidding work in the same situation as we were in with Erin Landscaping. Many of the other clients were in worse shape than us and had been strung on like us by Kristian. When Kristian was bidding our project, he touted about his level of expertise with masonry work and his work ethic stating, “I finish what I start and have never left a project”. I can speculate what is going on here, but it is more important that this not happen to anybody else. This is the single worse experience we’ve had with a contractor (we’ve had many personally and professionally). If you need more than this one review and are even considering a project with him, please ask for his last 3 jobs as references. If he can provide them, talk to them and drive by to be sure they are legitimate. Look up his business on the L&I website to verify company status and ask your local gravel/landscaping suppliers for a reference. He has been known to change his business name and/or relocate. We found there to be no integrity with him. We are very understanding people and stuck with this process for 10 months trying to work with him to finish our 3-week project and reduce the financial deficit he left us in. Our hope is nobody will ever have this experience with him again. Erin Landscape and Masonry cost us thousands of dollars more than the remaining contract value to finish this with a reputable contractor.

I contacted Erin Landscaping last year to grade, install a drainage system, and do landscaping for the yard of a new home. This would have been a pretty big job. I always got a quick response to phone calls, and punctual meetings on the property (they came out at least twice), so it surprised me when the last thing I ever heard from them was "I'll take some measurements and get you a quote". Never heard another word. Huge waste of time.

The work took a couple weeks total. Kristian was very responsive throughout the bidding, planning, and execution phases. We appreciated his honest input and feedback about our scope of work. It's been several months now, and we seem to have made it through the wet season pretty well. That section of the yard was still quite damp for most of the wet season, but we didn't have the standing water that we saw there before so it is a major improvement. Our backyard was an ugly mess before and it really looks great now - I wish we had had the work done sooner.