Washington Plumbing and Heating Inc

Description of Work: .

Description of Work: Helped order kit to replace broken hose line.

Description of Work: Maintenance and service on tankless water heater. Replaced leaking section of copper piping in crawl space with PEX piping.

Description of Work: Arrival time was about 1.5 hours late. They did call to say they would be late, but it still had an impact on the day. The quality of the work was good enough, but it was the professionalism at the end of the call that was of concern. After all of the work was completed (install of instant hot water and slow drain clean out), the faucet was dripping. I remarked on this, not expecting a dripping faucet that wasn't evident prior to the service. The immediate comment was "do you think I did that?". I said that I expected after 3 hours and $650 to not have a dripping faucet. It could have been handled so much better. The faucet did stop dripping; it was likely just water in the faucet. I think the plumber knew that and he could have easily just said to "give it a minute and let's see if it stops" or "let me check on it". Instead he adopted an attitude that I didn't think was necessary. I asked him to please leave and he immediately changed his tune, as he was expected next door for the referral I had just given him. I think that's it.

Description of Work: Installed a new, 1st rate kitchen faucet assembly.

Description of Work: Successfully repaired leak at master bath toilet shutoff/supply line. Was very impressed with Konstantine's knowledge, professionalism, and friendliness.

Description of Work: They never returned my inquiry so I found someone else.

Description of Work: So appreciated this nice fellow working with me over the phone to diagnose and fix my disposal issue. He could have easily just kept the appt. I was booking to solve it within 5 minutes of arriving, but instead walked me through options on the phone. Appreciated saving both time and money. Thank you!

Description of Work: Provider came out on Wednesday~9/11 to view the requirements for replacing a 30-gal low boy hot water heater. Service person was very knowledgeable and professional. Promised to have a complete breakdown and estimate to me via email on Thursday or Friday. I called on the following Tuesday and spoke with someone requesting the quote. He said he would get right on it and took down my email address again. I left another voicemail message yesterday, the 24th. It is now Wednesday the 25th and still no quote or response to my last message to them. Based on the professional attitude of the service person who came out, I would likely have used this vendor, assuming that the price was competitive. Not now.

Description of Work: Repair leaking shower drain.

Description of Work: I was scheduled for an 0800 plumbing call and was told I would receive a call approximately 30 minutes before hand when the plumber was on his way. At 0830 I rang the company and they said they would look into it. I did receive a call back immediately. The plumber had a flat tire and they said they would dispatch someone else and they would be there in 1- 11/2 hours. The plumber arrived at 1000. He was professional. Attended to the business of clearing 2 drains and assessed a broken facet for the parts that needed to be ordered to make a repair. I would have appreciated if the plumber with the flat tire or his company had called me first to let me know of the difficulty so I could have planned my time around the change. However, they did give me a $25 discount because they were late which I did not ask for which demonstrated goodwill and business sense on their part. Good job.

Description of Work: Kitchen sink drain clogged (total clog). Under the sink piping was plastic and 22 years old. Called Washington Plumbing that evening and they promised a repairman for 8 AM the next morning. He showed up right at 8 AM, explained that he would look at the job, provide an estimate, and upon my approval would begin work. We agreed all the pipiing needed replacement, which would take care of the clog, and the work would be done within an hour at a price I deemed reasonable. He had the parts on hand and completed the job in less than an hour. I paid the estimated price. Never had a better plumbing experience.

Description of Work: Made an appointment with Konstantine, he promised he will come himself next day at 3 to 4pm, I took off work early and waited for him, he never show up or bother to call. very unprofessional.

Description of Work: Our washing machine was backing up and we thought it was frozen pipes. Jeff came out and determined it was a clogged pipe and cleared it out for us. He also connected a sink in our laundry room and replaced our front outside faucet pipe. His work was thorough and professional. We have his card and will use him again in the future.