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Pro Care Inc

Window Cleaning, Gutter Cleaning, Roof Cleaning,

About us

Since, 2002, Pro Care, Inc., has specialized in cleaning exteriors by revitalizing the appearance of your business or home. Quality service and a long-lasting commitment to our customers is our #1 priority.

Business highlights

23 years of trusted experience
Family Owned & Operated

Services we offer

Window cleaning, screen cleaning, pressure washing, gutter cleaning, skylight cleaning, surface cleaning, driveway cleaning, deck cleaning, concrete cleaning, construction clean up, moss control and custom fit Christmas lighting.

Services we don't offer

Gutter installation, Window replacement.

Amenities

Free Estimates
Yes
Senior Discount

yes



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9302 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 302 reviews

Janiine B.
11/2017
5.0
gutter cleaning
  + -1 more
Service was excellent. The technician came on time and worked efficiently. He was courteous and professional. He cleaned up all the debris and did a great job. He was careful with the gates to the backyard to make sure they were closed properly.
Description of Work: Gutter cleaning for large, multilevel home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$348

Response from Pro Care Inc
Thank you for providing feedback :) I love to make our customers happy.

Kelli C.
11/2017
5.0
window cleaning, holiday decorators
  + 0 more
Great guys. Professional, courteous, on-time, reasonably priced. A pleasure to work with anyone from ProCare. I've used them for almost 10 years!
Description of Work: Window cleaning and Christmas light installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharon F.
10/2017
5.0
pressure washing
  + -1 more
On time, professional, great service and very reasonable.
Description of Work: Pressure washing roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Pro Care Inc
Thank you for your glowing review! We enjoyed working with you!

Kurt L.
10/2017
5.0
gutter cleaning, window cleaning, replacement windows
  + 1 more
They were out the next day after I called, I was told 12 noon and they arrived at 12 noon ...VERY NICE when someone is not early or late.... job was completed timely and completely.
Description of Work: Gutter Cleaning, Window Cleaning (interior& Exterior) , and had them install black 3' per section gutter covers I purchased at home depot for all my gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Elana A.
10/2017
5.0
gutter cleaning, window cleaning, deck cleaning, pressure washing, roof cleaning
  + 3 more
Margit returned calls promptly and was proactive in getting estimates and calling about questions. They were able to get me booked almost immediately, even on a Saturday -- much appreciated! - Staff showed up for the appointment on time; were extremely friendly and helpful. They discussed services ahead of time as I'd requested, and heeded my cautions about using bleach near plants, and were careful when pressure washing not to do damage to paint. Very helpful and eager to do whatever was asked/wanted; asked me to assess the job afterward and were happy to give a couple difficult areas another "go" when I asked them. - The only "down-side" to Pro Care is that they aren't deck specialists; they'll pressure-wash them if you ask, but do caution you that you may need to re-stain and/or re-seal afterward. On their advice, we decided to book a different company to do this work -- but I was glad they were up-front about it rather than just going for the "quick buck" and possibly damaging the deck. - In hindsight, the windows probably could have used a little more attention in a couple places, but honestly I blame myself more for that; the interiors were scheduled to be washed by a different service, so couldn't really properly assess the thoroughness of the outside job and found a couple spots later on that I probably would have pointed out to them -- no biggie. To be clear: they WILL ask you to review their work and go back over anything you aren't happy with, and with a smile on their faces. - Overall, these guys are a definite "DO hire." I've asked them to schedule someone to come back to do my Christmas lights this season, and I'll be using this company to schedule regular cleaning on an ongoing basis in future. - Final note: while Pro Care are maybe a little more expensive than some other companies, they were up-front when bidding, and didn't invoice me for services they didn't end up doing -- which means they have good communication between the workers and their invoicing folks. They got someone out quickly (did it on a Saturday, even) and showed up when they said they would. Their scheduler was timely and proactive with communications and they were RELIABLE -- something that can be hard to find with contracting companies in a lot of cases. - Thanks, Pro Care -- you have my business. :-)
Description of Work: Pressure wash wood siding Clearing and exterior cleaning of gutters Treat roof for moss/algae, pressure wash if needed Clean skylight(s) Clean exterior windows & screens Assess deck for pressure washing (didn't do)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Pro Care Inc
What a kind and lengthy review! It is bringing a smile to my face this morning as I am so glad to hear our team was able to help with reliable , friendly and quality workmanship. All the best to you and we look forward to helping with lighting this year.

Evan K.
09/2017
5.0
window cleaning
  + -1 more
Getting an estimate and getting an appointment was so quick and easy. Garrett, the technician was also very professional, courteous and meticulous. What a team and a job well done. The windows are so clean!!
Description of Work: Window and screens cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pro Care Inc
I will pass the glowing review onto the technician. Thank you for hiring us :)

Angela P.
09/2017
5.0
roof cleaning
  + -1 more
I didn't meet them in person since I was at work but I was able to see the before and after effect of the work. My roof is moss free and clean!
Description of Work: Roof cleaning and moss removal and moss treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Pro Care Inc
It was our pleasure . Thanks for taking the time to leave such positive feedback.

Dinarte M.
08/2017
5.0
window cleaning, replacement windows, holiday decorators
  + 1 more
Excellent. Pro Care always shows up on time with a professional and polite crew, sometimes the owner even, and never fails to perform an excellent, complete job.
Description of Work: Pro Care has, for several years now, power washed the exterior of my home, and cleaned all the windows inside and out, in the Spring, and hung all my holiday lights in the Fall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pro Care Inc
Really appreciate the time you took to leave a review. :) Looking forward to being help in the years to come.

Tera S.
08/2017
5.0
window cleaning
  + -1 more
We have a lot of windows in our house, including skylights. This is the third time I've used ProCare and each experience has been great. I would highly recommend them. They arrive on time and do a great job.
Description of Work: All windows in our house were cleaned - interior and exterior.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Pro Care Inc
It is always a pleasure. Thanks for choosing us.

shannyn S.
08/2017
5.0
gutter cleaning, window cleaning, replacement windows, pressure washing, holiday decorators, roof cleaning
  + 4 more
I am a happy repeat customer, I think that speaks for itself. They contact me well in advance to schedule lights to be installed. After the holidays they are removed and I do not have to worry about it. If there is a short or they don't work it just takes a phone call and they are very responsive. I also use Procare for my windows, gutters and exterior maintenance. I am a happy satsified customer
Description of Work: I have used Andy at ProCare to install my Christmas lights on the outside of my house for the last three years. I never have to worry about broken bulbs, tangled strings etc. He is like an elf, the lights just show up....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Pro Care Inc
We love serving customers like you. Glad to be of help.

Maureen K.
08/2017
5.0
gutter cleaning, replacement windows, pressure washing, holiday decorators, roof cleaning
  + 3 more
Always great. Andy has always employed professional, personable staff - I have used him in my real estate business for years, he is also my condominium building go-to person for the previously mentioned above services..
Description of Work: Window washing and annual Christmas lights on a tree at my condominium building. I've also used Andy to clean windows, sidewalks and roofs for sellers preparing their home for market (I am a Realtor).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pro Care Inc
It is a joy to have customers like you. Thanks for taking the time to share your experience!

Kon M.
08/2017
4.0
pressure washing
  + -1 more
Very quick response in providing quote. I compared to two other quotes and they were the most competitive. They performed the work as scheduled. They were very willing and quick to come back when I called indicating that an area that had pooled water after drying up left dried up mud due to run off. They quickly came back out and cleaned it up.
Description of Work: Pressure washing.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

A joy W.
08/2017
5.0
gutter cleaning, window cleaning, pressure washing
  + 1 more
It went very well and I was very pleased with Pro Care Inc. I have actually used them in the past for these services and power washing as well. Their service continues to be excellent and at a reasonable price.
Description of Work: Windows in and out of my ranch home. Gutter cleaning and clean up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pro Care Inc
It is always a pleasure serving you and your home. I can't believe how many years we have done business together!

MIndy H.
07/2017
5.0
window cleaning, holiday decorators
  + 0 more
Great. They are detailed, courteous and very professional.
Description of Work: Andy and his team have done a lot of work at our house. Their detail and high quality work on our windows is unmatched but what I'd like to mention above all is their customer service. My brother is moving here from California in a week and he had hired another window cleaner for his new house but they had cancelled on him at the last minute. I called Andy and his team showed up to save the day (even though they were booked out for the next two weeks). Somehow, it worked out between jobs and they got it done for me on the same day! I'm so grateful to have found this company and I will never use anyone else for my windows/gutters. Btw, they are the BEST at Christmas lights as well!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pro Care Inc
I am so glad we where able to get you in quickly. Always a pleasure working for you.

Jim S.
07/2017
5.0
gutter cleaning, window cleaning
  + 0 more
We have used these folks now for three years running. Always courteous. Call us to confirm time. Great job on the windows and gutters. And since we can't see our roof, they let us know what it looks like up there in terms of leaves / moss etc. Definitely will continue using them.
Description of Work: Window and Gutter Cleaning on a very tall house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Linda M.
07/2017
5.0
gutter cleaning, roof cleaning
  + 0 more
We're satisfied with the result and we'll hire them again next year. The admin staff also helpful by answering our questions and gave the estimate in timely manner.
Description of Work: Roof cleaning, moss removal, gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

Paul M.
06/2017
5.0
gutter cleaning, window cleaning, replacement windows, pressure washing, roof cleaning
  + 3 more
Clean, professional, courteous, quick
Description of Work: Clean moss from roof Treat roof for moss Clean gutters Clean windows Power wash deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Harvey D.
06/2017
5.0
pressure washing
  + -1 more
Went very well! The person who came was professional and did a very good job! Would definitely use them again!
Description of Work: Pressure washing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Carol K.
06/2017
5.0
window cleaning
  + -1 more
Great Job, I was able to add on things I forgot. Overall very impressed with the worker who did the job.
Description of Work: Roof cleaned, sidewalks pressure washed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheila S.
05/2017
2.0
gutter cleaning, window cleaning, roof cleaning
  + 1 more
Friendly young man, but left things undone, i.e. part of the roof cleaning, gutters exterior left messy, garden hose left out.
Description of Work: Gutter and roof cleaning.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$400

Response from Pro Care Inc
Ouch. We are not above mistakes but I do know a valiant effort was made to correct any unmet expectations. We did make a return trip on May 1st to address the issues she mentioned in an email to us. We where hired to clean the roof gutters and sun room. The request to clean a separate skylight on the other end of the house was not known and therefore did not make it in the technicians work order. It is very possible we misunderstood her request. We cleaned it at no additional charge on our second trip.. She mentioned some dirt on the exterior of one of the gutters as well. The technician reported it appeared to be ancient but cleaned it up anyway without question. Although the technician did work efficiently pricing was discussed up front and billed the same as estimate. Arrival window between 11-2 was given and we arrived at 11;23 pm on a Sat. My apologies on the hose . I can see how that is not desirable or professional and will be addressed.

Julie or Gordon N.
05/2017
5.0
gutter cleaning, window cleaning, roof cleaning
  + 1 more
Working with the team from ProCare was a pleasure from beginning to end. The estimate was very reasonable and did not even require an appointment - they used satellite images of our home for the roof and gutters, combined with a set price per window. On the day of service, the technician was right on time, very clean, courteous, and respectful of our home, garden, and interior furnishings. He stayed until the job was done perfectly and cleaned everything up afterwards inside and all around the outside of the house. We would very enthusiastically recommend and use ProCare again!
Description of Work: Roof, gutters, skylights, and window cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$877

Sandra M.
05/2017
5.0
gutter cleaning, pressure washing, roof cleaning
  + 1 more
All of those tasks were accomplished just as I had specified. The professional from Pro Care did an excellent job and I'm very happy with the results.
Description of Work: Sections of our roof, and a couple of roof valleys, needed to have leaves blown off and/or swept off. The gutters needed to be cleared out. Also, we wanted to have our patio pressure washed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$271

Kimberly L.
05/2017
5.0
roof cleaning
  + -1 more
Excellent service. Above and beyond. Roof looks great and they did a very thourough job of cleaning up after.
Description of Work: Moss cleaned from our roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pro Care Inc
Thanks for taking the time to review. . Glad we where able to save another roof from a premature death :)

BILL W.
05/2017
5.0
window cleaning
  + -1 more
Great job. Arrived on time and finished in a reasonable time each time they washed our windows.
Description of Work: Pro-Care has washed our windows several times, inside and out, and have done an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Pro Care Inc
Appreciate your feedback and allowing us to help home get a little more sunshine!

michelle W.
05/2017
5.0
gutter cleaning, roof cleaning
  + 0 more
Good - they missed a few things and Came back right away
Description of Work: Roof. Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Pro Care Inc
Wish those things the first time but glad [Member Information Removed] had the chance to make it right :)

Contact information

12400 SE 38th St, Bellevue, WA 98006

http://www.ProCareWindowCleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PROCAC1892NQ
Trade License Locale
WA
Trade License Authority
Washington State Department of Labor & Industries
Trade License Expiration
02/17/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Gutter Cleaning,
Roof Cleaning,
Pressure Washing,
Windows,
Holiday Decorating,
Skylights,
Deck Maintenance

FAQ

Pro Care Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Pro Care Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Pro Care Inc offers free project estimates.
No, Pro Care Inc does not offer eco-friendly accreditations.
No, Pro Care Inc does not offer a senior discount.
No, Pro Care Inc does not offer emergency services.
No, Pro Care Inc does not offer warranties.
Pro Care Inc offers the following services: Window cleaning, screen cleaning, pressure washing, gutter cleaning, skylight cleaning, surface cleaning, driveway cleaning, deck cleaning, concrete cleaning, construction clean up, moss control and custom fit Christmas lighting.
Gutter installation, Window replacement.

Contact information

12400 SE 38th St, Bellevue, WA 98006

http://www.ProCareWindowCleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM