Norwest Tree Experts

Spoke with the owner, he did a drive by and submitted a bid. His team showed up with a wood chipper, climbing gear and chain saws. Within about 2 maybe 3 hours all three trees were gone! It was amazing. Two of the trees were less than 3 feet from the house and were quite tall. The team was very nice and had a great attitude.

They were just excellent! The supervisor who first came out to survey our yard was extremely helpful and knowledgeable. He knew his stuff very well and guided us on what type of work would be good for us. We have a lot of trees and shrubs and no grass. We've had a lot of trimmers over the years and this company is the best. His crew came the following week and did a great job. It was a 4 man crew and they had a chipper with them. They didn't finish the work that day so they came back the next day to finish at no extra charge. I do plan on having them come out once a year for the yard and tree service.

I've used Norwest Tree experts before at my previous home in Kenmore and was very happy with the work and price. So I called them again to take down two trees at our new Redmond home. We didn't opt for the haul away of the wood but they sure did do a great job in cleaning up afterwards. They neatly piled the tree rounds/sections/branches and cleaned the work area. I would recommend their services to anyone who needs tree work. Great service, great price!

They did the work on budget and in less time than they had originally estimated. It was a very challenging job and they completed it without damaging our yard or the neighbor's. Everything was done as promised. We would definitely recommend NorWest to anyone.

Andy came out, looked over the issues and gave the estimate. It was reasonable and I agreed to the work. They called with a date to do the work. The crew came out and took out 2 of the 3 trees and a small limb on the maple but not the major trunk. I called Vic to express my concern. He understood the issue right away and had a team right out to do the work correctly. Even though his team had to make 2 trips there was no change in price. Very responsive and professional!

They came, they trimmed, they cleaned, they left.

I called Vic and left a message asking him to come by and give me an estimate. Vic called back right away and later came by to eyeball our property. Later we met at the house and we walked around and discussed what work needed to be done. Vic's communication was outstanding from start to finish. His estimate seemed fair given the need to control vehicle traffic and clear large limbs from a fairly busy road that borders our home. Vic and his crew from NorWest Tree Experts did a fantasric job.

Victor Dell at NorWest Tree Experts was prompt to call and make a bid for our job after receiving our inquiry. The price was reasonable, based on past stump removal experiences, so we accepted the bid. We were notified before NorWest arrived so that we could have all furniture and plants removed, since three stumps were within or near patios. Workers arrived on time and were friendly yet professional about their jobs. The entire job took a little over two hours by the time the stump grinding machine was maneuvered carefully into our small-ish (for a stump grinder) patio entry and through our somewhat narrow side passage to the back patio. Plywood barriers protected house/windows from flying debris. There was dust in the air, but that's just to be expected when grinding into dirt! All in all, we are very happy with the quick work, clean-up (customer is left with the chips - free mulch!) and friendly attitude. We would hire NorWest Tree Experts again - but we have no more stumps! Thank you, NorWest!

I called on Monday morning and left a detailed message on Vic's voicemail requesting a quote. After waiting the whole day and not hearing back, I decided to call again and was able to speak with Vic. He said he'll call me the next morning to advise what time he could come by. About 11am I had not heard from anyone, so I called Vic. He said he would call Andy and have him contact me. At about 1:15pm, I got a call from Andy saying he would be here in 15 minutes. I would have been nice to know ahead of time when they would come out so I didn't have to waste my time waiting around for them. Andy showed up and gave me a great bid that was about 150.00 less than a couple other bidders. I called Vic later that afternoon to book the job. He said he would call be end of day or the next day to set the schedule. After waiting a few days and not hearing back from Vic, I booked the job with a different company. I'm really surprised by the poor responsiveness of this company. Norwest made my list after reading all the great reviews here on Angies List. After having bad experiences with two other contractors who weren't very good in terms of responsiveness, I've learned to avoid companies who are poor in this criteria.

I bought a "Big Deal" coupon because I needed help pruning some overgrown trees around my house. I was not aware that the services they usually provide are generally larger projects. However they didn't make me feel bad at all and despite the fact that my purchase was so small they still came out and did the work. They were very professional and did a great job. I am sure some day I'll have need for this type of service and I'll for sure call them again. I appreciated their treating me with respect and their attempt to give me value even though I misunderstood the nature of their business. That's the mark of a great company.

After reviewing Angie's List, I called them in early March and got a bid. I was on an extended stay on the East Coast at the time, and Vic came out and then e-mailed me the estimate. In July, I was back in Mercer Island and called them to schedule the work. (I had also gotten another bid.) I picked NorWest because their bid was better, and from talking to Vic I felt he understood what I needed. They also had an excellent Angie's List rating. I also researched them on the internet, and found few complaints. There were three guys that came out - the main trimmer (I think his name was Ken) and two other guys. Ken was very experienced at doing this work . . . I could just tell from the way he conducted himself. He discussed with me what he was going to do before he started. The work took about an hour and a half. As Ken dropped the cut branches into my yard (he was very careful not to drop any into my neighbor's yard) the guys below would haul the big branches away to the truck. When he came down, he gave me a report on the condition of the top of the tree, and the guys cleaned up the yard well. I felt very satisfied with the whole experience.

Overall a good experience. They were responsive and professional and overall easy to work with.

I thought they were good. When an early opening came up in their schedule, they called and moved me up, and I appreciated that. They had a full team of people that came so they were very quick with the job and their clean up was as the job went along. The property looked in good condition when they left. They didn’t over cut and the work was satisfactory.

It was a great experience. They came on time and did what they were supposed to do. They trimmed the tree and it looks really good.

They told us that they are losing money from this coupon. He has now offered to grind the stump down and a 20 foot alder. I have called other tree experts to find out what this would cost and they are saying they would charge less for this service.

The three crew members were very careful to assure that I approved of the pruning as we went along. They did a thorough job and excellent clean-up. scheduling had been a little difficulty due to the response to their coupon offer and the weather. All understandable. The work was done well, equipment was very good and I would hire them again anytime.

service not done nor money back yet.

They arrived when they said they would, even called to let me know they were on their way. Both Andy and his helper (sorry I have forgotten his name) were very professional. The work was done as requested and they hauled away the debris and used a blower to clean off the driveway and walk. It took around four hours. The Japanese maple looks beautiful, like a specimen tree now. I would recommend them and would use them again.

It went OK. I got probably 4 or 5 bids from him on the same project. I don't think I would use them again. There was nothing special about them. I expected a little bit more than I got but I did sign the consent form at the end so I really don't have a leg to stand on. I would not recommend them.

See above. It was very unsatisfactory. I do not know if they are just unorganized or purposely tried to cheat me. I can find incompetent unreliable contractors on my own.

They arrived a little after noon and were completed within a little over 2 hours - they cleaned up all the cuttings and power blowed the areas clear of sawdust.

We had arranged at the request of the estimator from NW treeservice who came to our house to look at the job beforehand, that they could go into the neighbors yard for cleanup instead they said there were some weeds and nettles there and they did not want to go there,and instead they pulled and tugged long branches over our cedar fence back into our yard, they broke two cedar fence posts. They cleaned up everything OK, We are pleased the trees are removed so expertly, we are satidfied with the cleanup but we are rather unhappy to have to rebuild part of the fence due to the great carelessness and rouphness of the cleanup crew, sincerely Nelleke Nix

I hired Norwest with Angies List coupons - so I don't have a good basis for a price comparison. The job was to clear out a dead hemloc and about a dozen "volunteer" trees that had established themselves over the years. A full crew (4 guys - a bit of overkill) showed up at the appointed time and set out to remove the trees I had previously tagged then cleaned up the debris. Within an hour of their arrival they were done: trees gone, lawn raked, driveway blown clean.

We've had these trees pruned twice before - each time the cost was $300. This was a bit more expensive, but they did a MUCH better, more thorough job of shaping the trees. Vic was very responsive. Recommend.

I described my feeling in the above description. Overall I was happy with the results at the price and do think the 30% with Angie's list made it work.