Northwest Outdoor Lighting

They were great. Mary and Max came out to our home one evening and sketched out a complete design for the lighting of our front yard. We requested this both for aesthetic and safety reasons (outdoor steps that could easily lead to falls). They worked with us for about three hours and completed a comprehensive plan to accomplish these objectives. A couple of months later they came out and implemented the plan. My wife and I are absolutely delighted. Both objectives were masterfully satisfied. The front of the house is beautifully but very subtly highlighted. The pavers and stairways are easy to identify. The whole project looks absolutely great. Real professionals and a great company. Give the a call.

Called them and got them to come out for a quote. Experts and friendly people. Just wasnt ready to go for it yet.

Exceptional work. Great people to work with. I will hire them again and again. Thank you!!! Shelby M

Diagnosed and recommended next step

Mary Peterson, CEO & Lead Designer, and her assistant arrived early in the window promised. This is an interior LED landscape (in the atrium) lighting, five lights with one not working - I already determined it was not the bulb. Mary quickly isolated the problem, a faulty junction, replaced the part and made a new run to the fixture- let there be light! Both were friendly, efficient and restored the garden so that you could not notice what work had been done. I hope I don't need NOL again but if I do, I will call them first. Which reminds me, A large local lighting company gave me five recommendations for someone to work on this problem. I contacted three of them and none of them returned my inquiry. I called Northwest Outdoor Lighting on my own and received a call back the next morning. I will be contacting that lighting company and insist they add Northwest Outdoor Lighting to their list of recommendations.

We hired Northwest Outdoor Lighting to install landscape lighting up our driveway, (not your typical runway lights) and around our lawn. Mary recommended several different types of lights to accent trees, chimney, wood shed, garage and seating area. We purchased 34 lights. The improvement to our property is beautiful, receiving many compliments for our neighbors. One two occasions since the installation a couple of the cables came to the surface, they were not buried deep enough. Mary and her team were out the next day to make it right. We recommended. Looks pretty with the snow!

Northwest Outdoor Lighting is the gold standard of exterior lighting services. I spent more than three years searching for a company up to the challenge of artistic and dramatic lighting of our home site which is heavily forested with mature Douglas Firs -- tall skinny trees with not much foliage if any at eye level. I found Northwest Outdoor Lighting (NOL) through the network of experts in the Washington State University Extension Master Gardener program for Jefferson County. From my first email inquiry, I knew that this was a company unlike so many in the landscape and residential improvement sectors: President Mary Peterson immediately responded personally, with specific relevant and responsive information, and invited an immediate move forward. I knew even before the initial on-site consultation that this was a company I could work effectively with and from that moment until this, with our new exterior lights on, there has not been a single moment of frustration or disappointment with NOL. And here is why this NOL client is so wholly satisfied and thrilled with this company: 1. At the initial consultation, Ms. Peterson LISTENED intently to our descriptions of the results we were after and then by herself walked our property. It was clear from the very beginning that there was no plan to offer us a cookie-cut standard collection of safety/malibu/homeowner special lights that I could have had through a big box store or the neighborhood landscape service. It is my experience that such skilled listening is a rare and wonderful skill. 2. Shortly after the initial consultation, Mary returned after dark with a proposed design and equipment that allowed her and Craig Peterson -- master of the intersection of technical know-how and artistic design -- to demonstrate every single detail of NOL's proposed design. Together my husband and I and Mary and Craig walked about an acre of our property, examining the nuances of the effects of each and every proposed light site, adjusting specific angles and intensities, customizing every detail of the design to enhance the specific features of our property. This attention to detail and complete commitment to getting it just right as we wanted was, in my experience, extraordinary. But even those qualities were surpassed by the sheer genius of the proposed design. 3. Words almost fail me in summarizing the brilliance and artistry of the design created for us by Northwest Outdoor Lighting. Somehow Mary and Craig knew just which trees to light, just which direction and angle to catch, just which structures on our site could be glorious after dark. And they knew what not to light as well -- a real hallmark of artistic integrity and experience. Our exterior lighting design is not just simply perfection, it is art. 4. I should also tell you that installation went smoothly --literally issue/problem-free. I have never before had that experience in any home project and I am an experienced home rehab/renovate veteran with six long-term projects under my belt. Even tiny details were attended to by NOL-- the color of our utility box, for example. Old lighting was collected and removed. 5. Finally, you need to know that Mary and Craig are engaging, warm, nice, interesting people who are a pleasure to work with. I wish they lived across the street from me. In providing reviews of any service provider, I always try to offer constructive suggestions to improve the service or to give the homeowner an assist in managing the project. I can't do that here because I don't know how this company could be any better at what they do. Let me summarize with this: I live on three acres of God's country and one of those acres is now beautifully and tastefully lighted. One down, two to go. As soon as I am ready for the second phase, I will make just one phone call. You cannot do better for exterior landscape lighting than Northwest Outdoor Lighting.

Sent 2 emails (one on March 4 at 6.25 p.m.) and (2nd on 4/6 at 6.33 p.m.). No response. Called her business phone on 4/9 no response May be she was busy or travelling but no out of office response

They were awesome! We absolutely love the work they did, and so appreciate the new technology (LED) with no more bulb replacements. They understand the technology, and really have a great artistic sense of how to enhance landscape and natural features. Would highly recommend them.

AMAZING! Mary and Craig and their team were like a choreographed dance troupe. Not only did they present us with options that fit our property but their extensive experience in the field was like going to the top physician. They knew what would work and what wouldn't. They gave us an architectural drawing of what it would look like. We ended up with almost 40 lights and the property looks like it should be in a garden magazine. They also monitor their work yearly to make sure lights are working, roots haven't messed up lights or other issues. The installation was flawless and they finished in just one day. On a scale of 1-10, 10 being the best we'd give them a 20!!!!!!!!!!

Very well they fixed everything and also put new one

Very satisfied! Highly professional and responsive, great quality work, very friendly and nice to work with. Would definitely hire again.

They did a great job. They were creative and professional. We implemented all of their suggestions and added some of our own ideas. Now, at night, our driveway and front yard looks like a beautiful park and is a great addition to our property. We couldn't be more pleased. It was pricy but something we've wanted to do for years and well worth the cost. We'd recommend them to anyone.

Loved them! They brought lights once it got dark out and we could see exactly how many and what kind we wanted. I have a plan for the back yard as well, but we only did the front this time. Great people, easy to talk to and I will definitely be using them again.

Mary was lovely to work with, her designs were great, the lights she carries are good quality, and she was helpful, responsive, thorough, and the work was done quickly. However. The installation required some electrical work to put a transformer on the outside of the house. NW Outdoor Lighting apparently does not have an electrician on staff, and I don't have an electrician I prefer, so I contacted the guy Mary recommended. He failed to return my calls entirely, so she ultimately contacted him and arranged for him to come do the work while she and her team were installing the lights. He did part of the work but needed a part that he didn't have with him, told me he'd be back the next day to finish up, and I never saw or heard from him again. Eventually I hired another electrician to finish the job. So overall I would definitely recommend NW Outdoor Lighting, but if you need an electrician, hire your own.

excellent. they are terrific to work with

This couple is very responsive, knowledgable and such nice people. They did high quality work, well worth the cost. When we booked them, they promised a mid-December date, but were able to do the work a month earlier, a nice bonus.

I was really impressed on a number of levels. These guys are speccialists. They know their stuff and do great work. I instantly wished I had hired them to do my project in the first place rather than using a general landscaping company that does lighting as an add-on. (I knew so little about outdoor lighting that I didn't realize there were specialized companies.) Given that I had already pretty much spent my budget, what really impressed me is NW Outdoor Lighting was willing to work with my situation. Mary understood I needed to "make do" with what I already bought rather than pushing me to replace with stuff I can't afford at the moment. She redesigned with it, giving thought to getting the greatest value from it. When I can afford to upgrade and add to my outdoor lighting, I will definitely be calling Mary. I was also impressed and pleased with Craig's resourcefulness in getting my wires inside my brick columns. I turned out to be pretty tricky and many would have given up and said, "Sorry, lady." With some serious determination, Craig made it happen. Yay! Really made my day.

Very professional and easy to work with. Listened carefully and proposed well thought out solutions. Highly recommend.

They came over within a few days of calling, quickly diagnosed the issues and proposed a very simple solution. They did have to order parts, as our system is not new. About a week later they came back, corrected all the damage and left us with an improved system. They were both a charming couple and very professional. You really could not ask for better contractors.

NW Outdoor Lighting was punctual in the initial visit and enthusiastically discussed and displayed lighting suggestions. This is done in the darkness with portable lights. Plans and prices were made available (a la carte) and a final design was determined. Within a few weeks the lighting was available and installation was punctual and pursued with enthusiasm. Even though I pared back my plan, NW Outdoor Lighting gave me all the attention one would expect for an larger job. These people know they have a great product and predict I'll be so satisfied that I'll be back in touch. They may be right.

Working with Mary & Craig of Northwest Outdoor Lighting was a great experience. Both are very personable and aim to please. It was clear from the beginning that they heard me. They were interested in what I liked and didn't like about the original lighting and what I hoped to gain from the new lighting and if we had a budget in mind. They understood our budget concerns, working out a design plan that met both our lighting goals and budget. In addition to how lovely the trees in our front yard look, the beauty is that we can add to it ongoing. We really appreciated Mary coming out one evening and setting up lights so we could see how it would look. We looked at what the yard would be like if we did everything we thought of and then scaled back until we hit our budget. Much better than trying to imagine it and now we know how we can enhance what has been done and what it will cost to do so. We will definitely call upon them again, either to add to this yard or for a future yard.

They were terrific. We had them completed the job in separate phases and completed all of the work in about three months. For each phase, they completed that entire job in one day. They have excellent customer service. They really listen to what you want and try to fit your needs into your budget. They are also very creative. We received several quotes and they seemed to have the best ideas. Our experience with them was overall delightful.

It is a multi-faceted project and we are doing just a small portion of it this year so it's very involved, our yard has gotten major issues so it is pretty specialized. I was really impressed with what they provided compared to the other 2 companies I had come out and bid. They even provided schematics of the entire yard, they had a design of my house along with the entire landscaping, they slotted on a grass where they would put different lights, and then priced per light. I told her their bid was way more than we had talked about, and she said they like to do a comprehensive bid just so if we choose to do any more work in the future then they had already plotted it out and counted for transformers and stuff like that. Based on the large scale plan we agreed on a smaller portion for this year, and we will probably go forward with the rest of it in the coming years. They were very responsive and helpful.

Very professional. Prompt communications. Dedicated to her work. Goes above and beyond in customer service. Came out in the evening to do a demo on lighting. Very thorough. Bid was very reasonable - even less than some companies that provided way less customer service.