JONES BOYS MAINTENANCE

They waxed our floors a year or two ago and it went well. The floors were shiny and good. They came out this year. It was shiny, but for some reason it was real sticky. Thinking it just needed to 'settle', I put up with it. It got worse. In spite of our mopping dirt began to stick and be visible. We stripped off the top layer of wax. Some of the dirt came off and some stickiness was decreased, but only in a few spots. After a while, it was so bad that if I stood on one place for a few minutes, my feet would stick to the floor and I had to jerk my foot free. We phoned after a while and they said to clean it with a certain brand of cleanser. It didn't work. We emailed and were told that it was the way WE were cleaning the floor, leaving water on it, or maybe using too much soap. Perhaps so, but we weren't doing anything different than what we had done from the first cleaning to the second cleaning and there was no stickiness after the first waxing. We said so and could he come out and see what was going on? He said he'd been by a couple days after the waxing and we were all happy. I suspect that was because we assumed the stickiness was just the wax being new. But he refused to come out and help us, saying it was all our fault. Not satisfied for $1000,00

We requested that he empty all downspout catch cups on our Leaf Guard gutters, which he did. He did a very nice job in cleaning up the debri that blew off the roof and he did a great job cleaning the skylights. This is the third year I have used this company and I will have them again in a few years.

They were able to bid over the phone, and emailed me the documents I needed to feel confident hiring them. They showed up on time, and did just a stupendous job, at an extremely fair price. The only unexpected charge was because they had to cut back foliage over parts of the roof -- my own fault for not realizing in advance this was a problem. The added charge was minimal, and more than fair. I'd hire these guys again in a heartbeat.

Damon, the operations manager, is an outstanding project manager, and his crew, especially their roof cleaning services, is an awesome bunch in what they do. They have the size to handle any job. They were able to step in for another contractor who had not fulfilled their contractual obligation. They ended up cleaning all of our gutters over 1000 unit owners. They cleaned over 20 roofs to rid of moss and algae. They also did a extremely difficult town hall office where the slope of the roof was very steep and dangerous. They are an amazing company who can maintain the quality of work even when the size of the project is very large. Any company who can do this will do as good or even better, if that is possible, on a smaller job. Damon is easily accessible, always has a time to listen, both good and bad, and keeps a very positive attitude. Anytime, if something is not quite right, he will go beyond his duties to remedy it and provide an extra service to make the owners happy. Like I said, this company is simply wonderful and the main reasons are Damon and the quality of people they have brought in to our community to do the cleaning for us. Whenever a cleaning job arises, I always think of Jones Boys. I know that they will do quality work, do it timely, and provide us with a really good price for what they do.

They always do a very good job when they do any kind of work, simply because they're very honest and prompt and they do what they're supposed to do. They're fast and efficient and I really liked them a lot.

A good experience. Richard Jones understood what we needed and met our tight schedule so we could show the house. They did a good job with bad floors. I think the pricing was fair considering the taking up tack strips, cleaning the floor, polishing over 600 or so square feet.

RICHARD THE OWNER HAS BEEN IN BUSINESS FOR OVER 20 YEARS AND IS REALLY A GREAT GUY AND CARES ABOUT HIS WORK AND THE QUALITY OF IT. HE SCRUBBED THE FLOOR WITH A MECHANICAL SCRUBBER THEN POLISHED IT TO A REAL SHINE. HE DID A GREAT JOB. NONE OF US THOUGHT THIS WOODEN FLOOR WOULD EVER COME BACK TO WHAT IT DID!