Experience the Eastside's #1 Rated Carpet Cleaner, Crystal Carpet Cleaning, renowned for delivering an unrivaled carpet cleaning service that has been the talk of the town for over 34 years. As a family-owned business, we specialize in professional carpet, upholstery, area rug, and tile & grout cleaning services. With over 34 years of industry expertise and our proud IICRC certification, we uphold the highest standards of quality to ensure your complete satisfaction. Join the thousands of delighted customers who have already witnessed the transformative power of Crystal Carpet Cleaning. Our friendly team is ready to provide you with the pristine cleanliness you deserve!
Business highlights
34 years of trusted experience
Family Owned & Operated
Eco Friendly
Services we offer
We use truck-mounted hot water extraction. We specialize in carpet, upholstery, area rugs, and tile & grout cleaning. Additionally, we offer in-facility cleaning for your high-end wool and silk area rugs.
John was careful to put up buffers and so his equipment would not ding wood floors or walls. Provided us with complimentary spot cleaner and moisture proof booties and so we could use the stairs while the carpet was drying. I mentioned that I've had trouble with our vacuum and John offered to take a look at it for me at no charge. John is professional and a really nice guy. I will definitely use this company in the future.
Description of Work: Cleaned two large sets of stairs and a bedroom. The carpets were moderately soiled and we do have a dog.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$172
charles W.
04/2013
5.0
carpet cleaners
+ -1 more
John was great! He showed up on time. Was pleasant and did estimate upon seeing what we needed. Answered questions & got right to work. Carpet looks wonderful. When setting up service, phone agent over estimated cost. Ask them to check with John.
Description of Work: Upstairs & stairs carpet cleaning. Spot removal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Jennifer S.
04/2013
5.0
upholstery cleaning
+ -1 more
The company had me scheduled for a day price to what was a my calendar. They rescheduled me right away, Should up on time and did a good job of cleaning.
Description of Work: Upholstery cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Daniel S.
04/2013
5.0
carpet cleaners
+ -1 more
I was satisfied with the work. He was quite professional.
Description of Work: Cleaned about 710 square feet of carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$355
Suellen T.
04/2013
5.0
carpet cleaners
+ -1 more
Prompt. Reviewed work to be done and quoted price before beginning efficient & courteous. Raked the carpet after cleaning. Did an excellent job.
Description of Work: Carpets cleaned in 3 large rooms stains treated and removed cleaned carpets on staircase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
SUSAN L.
04/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Trustworthy, professional, knowlegable about his products and dedicated to leaving us better than he finds us. This company is Top Rated for a reason.
Description of Work: There's a reason John is the highest rated here on Angie's List. Prompt appointment, prompt arrival, fast work to clean up two upholstered pieces (one chair, one footstool) that I got frome Craigslist. They came so clean that they look new! While he was here, he got the nasty coffee stain out of our white carpet, removed the bad marks from the Oreck belt (grrrr...) and did the rest of the stairs because that's the kind of service he gives. LOVE you, John! I wouldn't have anyone else. Ever!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Andrea B.
03/2013
5.0
carpet cleaners
+ -1 more
John showed up on time, on budget, and did a great job! very happy with results, even did a little extra work on some areas. Very friendly, very responsive, and very happy with results. We were going to buy new carpet, but feel like we have brand new carpet in place now after his cleaning! Ashamed to say that we suffer through two cats that choose to ruin our life by desicrating our carpets. We had to get these cleaned or replaced and other than leaving us with two cats, John's service was perfect, and our carpet looks brand new again! I looked for "cat removal" on Angies list, but this was the second best choice!
Description of Work: Carpet cleaning, stairs, living room, and some spots upstairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Susan A.
03/2013
5.0
carpet cleaners
+ -1 more
From the phone call to schedule the appointment, all the employees at Crystal are professional, friendly, and prompt. John arrives exactly on time, assesses the spots that need more attention, gives me the price based on the square footage and begins work. All said and done so quick it is unbelievable! The carpets look amazing!
Description of Work: John is a magician! Just when I am sure the carpets will need to be replaced because they are so dirty and stained with kids and dogs, I call John. Always pleasant and professional, John arrives and works his magic on my carpets. They are so clean when he leaves that I am saved again from replacing the carpet! Highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Terry C.
03/2013
5.0
carpet cleaners
+ -1 more
Matt from Crystal Carpet Cleaning performed the service. He cleaned the traffic areas in my master bedroom, the entire carpet area in my two children's bedrooms, the stairs, and the hallway. He did a very good job and told me if any stains reappear that I should call the office and he would return to work on them. A few stains did reappear and he was able to get them out.
Description of Work: I had Crystal Carpet Cleaning clean the carpets in my master bedroom and closet, two children's bedrooms, the stairs, and the hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$431
liz B.
03/2013
5.0
carpet cleaners
+ -1 more
John Surdi (owner of CO) arrived on time was friendly and professional and cleaned our carpet very well.
Description of Work: Carpet cleaning of stairs, landing 2 bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
STEPHANIE K.
02/2013
5.0
carpet cleaners
+ -1 more
Fantastiv. John is always great. I have used him on several properties and he always exeeds my expectations
Description of Work: They cleaned stairs, the basement carpet and pet stain removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Dennis M.
02/2013
5.0
carpet cleaners
+ -1 more
I had a few rooms of carpet needed to be cleaned so I decided to outsource it. John showed up on-time and dealt with a difficult, winding house. He happily did the work and took his time to do it right, not just rush through the job and and take off. He was very careful and successful in not damaging anything. I definitely got my money's worth. He probably spent about 4 hours on the job.
Description of Work: Professional carpet cleaning for 2 rooms, one hallway and 2 stairways.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Susan R N.
02/2013
5.0
carpet cleaners
+ -1 more
Best carpet cleaning experience I've ever had!!! It was amazing what they were able to get clean. Very knowledgeable.
Description of Work: Clean carpet in living room, dining room, den, stairs, & hall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Jane C.
02/2013
5.0
carpet cleaners
+ -1 more
The service was scheduled at a convenient time and was done in a timely fashion.
Description of Work: I had several large rooms and stairs cleaned as well as a 14 x 17 area carpet. My only problem was that I wish there had been two people available to move the larger pieces of furniture in the family room and living room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Leanne W.
02/2013
5.0
carpet cleaners
+ -1 more
Arrived promptly and clearly explained what they could and couldn't do with cleaning. Did an excellent job and removed many of the stains I had previously given up on. Will definitely use them again.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
$400
Ron K.
01/2013
5.0
carpet cleaners
+ -1 more
We had some spots that kept re-surfacing in the kids playroom after several professional cleanings. John said he's confident he could get them out, or he won't charge us. He cleaned the house, got some spots out from other places we didn't know you could clean, then did a great job on the playroom, but some spots came back in a weaker/small form. He came again at no charge, took on the challenge, and got them out. Amazing job. Highly recommended.
Description of Work: John is a magician for carpet cleaning
Rating Category
Rating out of 5
Yes, I recommend this pro
$480
Zach M.
01/2013
5.0
carpet cleaners
+ -1 more
Contacted and setup appt easily. They arrived and early and cleaned carpets in a couple hours. Were very nice and friendly. Will use them again in the future.
Description of Work: Carpet Cleaned pretty much our whole house and its a big house. 2 sets of stairs and about 6 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$560
patrick L.
12/2012
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
John, the owner, was punctual and called ahead to see if he could come a little earlier. Extremely nice, honest and professional service. Definitely recommend.
Description of Work: Cleaned three rooms, area rug and stair landing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$222
Curtis H.
12/2012
5.0
carpet cleaners
+ -1 more
Arrived on time and finished in three hours. Just as planned. John was excellent and even worked around our two mini schnauzers. The job was well done.
Description of Work: Cleaned carpeting up and down areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Jodi F.
12/2012
5.0
carpet cleaners
+ -1 more
Brandon was timely, nice, and did a fabulous job cleaning all our carpets. I would definitely recommend this company to others.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
RONNA B.
12/2012
5.0
carpet cleaners
+ -1 more
Overall, we'll hire John EVERY time our carpets need cleaning. He's friendly, professional and thorough in all the work he did. From the time I emailed him, he responded very quickly, booked the appointment by email and called to confirm a delay due to traffic the morning of the appointment. He arrived when expected, came through the house to inspect the carpets to be cleaned and got to work right away. He was friendly, informative about the process and timing, and made me feel very comfortable about the process. He measured and the price was less than original estimate. He finished in a few hours, and made sure all of the carpets were pristine before leaving. I would recommend his company and services to ANYONE looking for a carpet cleaning service.
Description of Work: John cleaned our 5 bedrooms, a small hallway and the stairs to the second floor. He did an OUTSTANDING job and the carpets look fantastic (even though the people we bought the house from put in the cheapest carpet they could get). He got out all the random stains from our 3 kids and heavy traffic areas look incredible.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$306.5
sudhakar P.
12/2012
5.0
carpet cleaners
+ -1 more
We employed crystal carpet cleaning for cleaning approximately 800sq.ft of carpet.Brandon showed up right on time and did an excellent job cleaning up the carpet and a couple of rugs as well. The entire job took 3 hrs. He did miss couple of spots which we saw only late after he left but on the whole, i would say he did an excellent job cleaning up significant dirt.We also had tough stains on the carpet which he removed nicely. He also cleaned up a couple of area rugs as well. Though the job was nicely done i felt its slightly over-priced especially for rugs (cost close to $80 for two rugs).
Description of Work: We employed crystal carpet cleaning for cleaning approximately 800sq.ft of carpet.Brandon showed up right on time and did an excellent job cleaning up the carpet and a couple of rugs as well. The entire job took 3 hrs. He did miss couple of spots which we saw only late after he left but on the whole, i would say he did an excellent job cleaning up significant dirt.We also had tough stains on the carpet which he removed nicely. He also cleaned up a couple of area rugs as well. Though the job was nicely done i felt its slightly over-priced especially for rugs (cost close to $80 for two rugs).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$430
Mariann K.
12/2012
5.0
carpet cleaners
+ -1 more
Great overall. Very gracious and considerate of our needs.Carpets looked great after wards.
Description of Work: Cleaned all carpet in out large house and a large sectional fabric couch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
John S.
12/2012
5.0
carpet cleaners
+ -1 more
John (the owner) did an excellent job getting out the grime and stains. I was seriously considering replacing the carpet due to age (12 years), but it looks really good now. Looks like I can postpone replacement a little longer.
Description of Work: Carpet cleaning in my condo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Diane D.
12/2012
5.0
carpet cleaners
+ -1 more
Much better than I expected. Excellent service.
Description of Work: I had a white carpet which had been covered with a wool rug. Dye from the wool rug had transferred to the white. John went way over and above the call of duty in getting the dye out of the rug. He spent a huge amount of time trying different treatments and was able to make a massive improvement. I would ask him to come back in the future without reservation!
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile
FAQ
CRYSTAL CARPET CLEANING & RESTORATION INC is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
CRYSTAL CARPET CLEANING & RESTORATION INC accepts the following forms of payment: Check,CreditCard,Venmo,Zelle
CRYSTAL CARPET CLEANING & RESTORATION INC offers the following services: We use truck-mounted hot water extraction. We specialize in carpet, upholstery, area rugs, and tile & grout cleaning. Additionally, we offer in-facility cleaning for your high-end wool and silk area rugs.