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CRYSTAL CARPET CLEANING & RESTORATION INC

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

3-4 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. EXTRA CHARGE FOR AFTER HOURS SERVICE. ASK ABOUT ANGIE'S LIST DISCOUNT. LICENSE#: 602-000-041.

Business highlights

33 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

TRUCK MOUNTED EQUIPMENT, CARPET CLEANING, UPHOLSTERY CLEANING, WATER DAMAGE DRYING, & TILE and Grout CLEANING. Pet damage. Minor repairs and re stretching.We also can clean highrise condo's, commercial carpet, boats and RV's Wool Hand Knotted rugs.

Services we don't offer

Spot dyeing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0368 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 126-368 of 368 reviews

Sydney B.
04/2013
5.0
carpet cleaners
  + -1 more
John was careful to put up buffers and so his equipment would not ding wood floors or walls. Provided us with complimentary spot cleaner and moisture proof booties and so we could use the stairs while the carpet was drying. I mentioned that I've had trouble with our vacuum and John offered to take a look at it for me at no charge. John is professional and a really nice guy. I will definitely use this company in the future.
Description of Work: Cleaned two large sets of stairs and a bedroom. The carpets were moderately soiled and we do have a dog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

charles W.
04/2013
5.0
carpet cleaners
  + -1 more
John was great! He showed up on time. Was pleasant and did estimate upon seeing what we needed. Answered questions & got right to work. Carpet looks wonderful. When setting up service, phone agent over estimated cost. Ask them to check with John.
Description of Work: Upstairs & stairs carpet cleaning. Spot removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Jennifer S.
04/2013
5.0
upholstery cleaning
  + -1 more
The company had me scheduled for a day price to what was a my calendar. They rescheduled me right away, Should up on time and did a good job of cleaning.
Description of Work: Upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Daniel S.
04/2013
5.0
carpet cleaners
  + -1 more
I was satisfied with the work. He was quite professional.
Description of Work: Cleaned about 710 square feet of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

Suellen T.
04/2013
5.0
carpet cleaners
  + -1 more
Prompt. Reviewed work to be done and quoted price before beginning efficient & courteous. Raked the carpet after cleaning. Did an excellent job.
Description of Work: Carpets cleaned in 3 large rooms stains treated and removed cleaned carpets on staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

SUSAN L.
04/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Trustworthy, professional, knowlegable about his products and dedicated to leaving us better than he finds us. This company is Top Rated for a reason.
Description of Work: There's a reason John is the highest rated here on Angie's List. Prompt appointment, prompt arrival, fast work to clean up two upholstered pieces (one chair, one footstool) that I got frome Craigslist. They came so clean that they look new! While he was here, he got the nasty coffee stain out of our white carpet, removed the bad marks from the Oreck belt (grrrr...) and did the rest of the stairs because that's the kind of service he gives. LOVE you, John! I wouldn't have anyone else. Ever!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Andrea B.
03/2013
5.0
carpet cleaners
  + -1 more
John showed up on time, on budget, and did a great job! very happy with results, even did a little extra work on some areas. Very friendly, very responsive, and very happy with results. We were going to buy new carpet, but feel like we have brand new carpet in place now after his cleaning! Ashamed to say that we suffer through two cats that choose to ruin our life by desicrating our carpets. We had to get these cleaned or replaced and other than leaving us with two cats, John's service was perfect, and our carpet looks brand new again! I looked for "cat removal" on Angies list, but this was the second best choice!
Description of Work: Carpet cleaning, stairs, living room, and some spots upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Susan A.
03/2013
5.0
carpet cleaners
  + -1 more
From the phone call to schedule the appointment, all the employees at Crystal are professional, friendly, and prompt. John arrives exactly on time, assesses the spots that need more attention, gives me the price based on the square footage and begins work. All said and done so quick it is unbelievable! The carpets look amazing!
Description of Work: John is a magician! Just when I am sure the carpets will need to be replaced because they are so dirty and stained with kids and dogs, I call John. Always pleasant and professional, John arrives and works his magic on my carpets. They are so clean when he leaves that I am saved again from replacing the carpet! Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Terry C.
03/2013
5.0
carpet cleaners
  + -1 more
Matt from Crystal Carpet Cleaning performed the service. He cleaned the traffic areas in my master bedroom, the entire carpet area in my two children's bedrooms, the stairs, and the hallway. He did a very good job and told me if any stains reappear that I should call the office and he would return to work on them. A few stains did reappear and he was able to get them out.
Description of Work: I had Crystal Carpet Cleaning clean the carpets in my master bedroom and closet, two children's bedrooms, the stairs, and the hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$431

liz B.
03/2013
5.0
carpet cleaners
  + -1 more
John Surdi (owner of CO) arrived on time was friendly and professional and cleaned our carpet very well.
Description of Work: Carpet cleaning of stairs, landing 2 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

STEPHANIE K.
02/2013
5.0
carpet cleaners
  + -1 more
Fantastiv. John is always great. I have used him on several properties and he always exeeds my expectations
Description of Work: They cleaned stairs, the basement carpet and pet stain removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dennis M.
02/2013
5.0
carpet cleaners
  + -1 more
I had a few rooms of carpet needed to be cleaned so I decided to outsource it. John showed up on-time and dealt with a difficult, winding house. He happily did the work and took his time to do it right, not just rush through the job and and take off. He was very careful and successful in not damaging anything. I definitely got my money's worth. He probably spent about 4 hours on the job.
Description of Work: Professional carpet cleaning for 2 rooms, one hallway and 2 stairways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Susan R N.
02/2013
5.0
carpet cleaners
  + -1 more
Best carpet cleaning experience I've ever had!!! It was amazing what they were able to get clean. Very knowledgeable.
Description of Work: Clean carpet in living room, dining room, den, stairs, & hall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Jane C.
02/2013
5.0
carpet cleaners
  + -1 more
The service was scheduled at a convenient time and was done in a timely fashion.
Description of Work: I had several large rooms and stairs cleaned as well as a 14 x 17 area carpet. My only problem was that I wish there had been two people available to move the larger pieces of furniture in the family room and living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Leanne W.
02/2013
5.0
carpet cleaners
  + -1 more
Arrived promptly and clearly explained what they could and couldn't do with cleaning. Did an excellent job and removed many of the stains I had previously given up on. Will definitely use them again.
Description of Work: Carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Ron K.
01/2013
5.0
carpet cleaners
  + -1 more
We had some spots that kept re-surfacing in the kids playroom after several professional cleanings. John said he's confident he could get them out, or he won't charge us. He cleaned the house, got some spots out from other places we didn't know you could clean, then did a great job on the playroom, but some spots came back in a weaker/small form. He came again at no charge, took on the challenge, and got them out. Amazing job. Highly recommended.
Description of Work: John is a magician for carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
$480

Zach M.
01/2013
5.0
carpet cleaners
  + -1 more
Contacted and setup appt easily. They arrived and early and cleaned carpets in a couple hours. Were very nice and friendly. Will use them again in the future.
Description of Work: Carpet Cleaned pretty much our whole house and its a big house. 2 sets of stairs and about 6 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

patrick L.
12/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
John, the owner, was punctual and called ahead to see if he could come a little earlier. Extremely nice, honest and professional service. Definitely recommend.
Description of Work: Cleaned three rooms, area rug and stair landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$222

Curtis H.
12/2012
5.0
carpet cleaners
  + -1 more
Arrived on time and finished in three hours. Just as planned. John was excellent and even worked around our two mini schnauzers. The job was well done.
Description of Work: Cleaned carpeting up and down areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jodi F.
12/2012
5.0
carpet cleaners
  + -1 more
Brandon was timely, nice, and did a fabulous job cleaning all our carpets. I would definitely recommend this company to others.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

RONNA B.
12/2012
5.0
carpet cleaners
  + -1 more
Overall, we'll hire John EVERY time our carpets need cleaning. He's friendly, professional and thorough in all the work he did. From the time I emailed him, he responded very quickly, booked the appointment by email and called to confirm a delay due to traffic the morning of the appointment. He arrived when expected, came through the house to inspect the carpets to be cleaned and got to work right away. He was friendly, informative about the process and timing, and made me feel very comfortable about the process. He measured and the price was less than original estimate. He finished in a few hours, and made sure all of the carpets were pristine before leaving. I would recommend his company and services to ANYONE looking for a carpet cleaning service.
Description of Work: John cleaned our 5 bedrooms, a small hallway and the stairs to the second floor. He did an OUTSTANDING job and the carpets look fantastic (even though the people we bought the house from put in the cheapest carpet they could get). He got out all the random stains from our 3 kids and heavy traffic areas look incredible.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$306.5

sudhakar P.
12/2012
5.0
carpet cleaners
  + -1 more
We employed crystal carpet cleaning for cleaning approximately 800sq.ft of carpet.Brandon showed up right on time and did an excellent job cleaning up the carpet and a couple of rugs as well. The entire job took 3 hrs. He did miss couple of spots which we saw only late after he left but on the whole, i would say he did an excellent job cleaning up significant dirt.We also had tough stains on the carpet which he removed nicely. He also cleaned up a couple of area rugs as well. Though the job was nicely done i felt its slightly over-priced especially for rugs (cost close to $80 for two rugs).
Description of Work: We employed crystal carpet cleaning for cleaning approximately 800sq.ft of carpet.Brandon showed up right on time and did an excellent job cleaning up the carpet and a couple of rugs as well. The entire job took 3 hrs. He did miss couple of spots which we saw only late after he left but on the whole, i would say he did an excellent job cleaning up significant dirt.We also had tough stains on the carpet which he removed nicely. He also cleaned up a couple of area rugs as well. Though the job was nicely done i felt its slightly over-priced especially for rugs (cost close to $80 for two rugs).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Mariann K.
12/2012
5.0
carpet cleaners
  + -1 more
Great overall. Very gracious and considerate of our needs.Carpets looked great after wards.
Description of Work: Cleaned all carpet in out large house and a large sectional fabric couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

John S.
12/2012
5.0
carpet cleaners
  + -1 more
John (the owner) did an excellent job getting out the grime and stains. I was seriously considering replacing the carpet due to age (12 years), but it looks really good now. Looks like I can postpone replacement a little longer.
Description of Work: Carpet cleaning in my condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Diane D.
12/2012
5.0
carpet cleaners
  + -1 more
Much better than I expected. Excellent service.
Description of Work: I had a white carpet which had been covered with a wool rug. Dye from the wool rug had transferred to the white. John went way over and above the call of duty in getting the dye out of the rug. He spent a huge amount of time trying different treatments and was able to make a massive improvement. I would ask him to come back in the future without reservation!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

5008 139TH PL SE, Bellevue, WA 98006

http://www.crystalcarpetcleaning.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Insured

Licensed*

Trade License Number
602000041
Trade License Locale
Washington State
Trade License Authority
Master License
Trade License Expiration
12/31/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile

FAQ

CRYSTAL CARPET CLEANING & RESTORATION INC is currently rated 5 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 10:00 AM - 2:00 PM

CRYSTAL CARPET CLEANING & RESTORATION INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, CRYSTAL CARPET CLEANING & RESTORATION INC offers free project estimates.
Yes, CRYSTAL CARPET CLEANING & RESTORATION INC offers eco-friendly accreditations.
Yes, CRYSTAL CARPET CLEANING & RESTORATION INC offers a 10% senior discount.
No, CRYSTAL CARPET CLEANING & RESTORATION INC does not offer emergency services.
Yes, CRYSTAL CARPET CLEANING & RESTORATION INC offers warranties.
CRYSTAL CARPET CLEANING & RESTORATION INC offers the following services: TRUCK MOUNTED EQUIPMENT, CARPET CLEANING, UPHOLSTERY CLEANING, WATER DAMAGE DRYING, & TILE and Grout CLEANING. Pet damage. Minor repairs and re stretching.We also can clean highrise condo's, commercial carpet, boats and RV's Wool Hand Knotted rugs.
Spot dyeing

Contact information

5008 139TH PL SE, Bellevue, WA 98006

http://www.crystalcarpetcleaning.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
10:00 AM - 2:00 PM