3-4 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. EXTRA CHARGE FOR AFTER HOURS SERVICE. ASK ABOUT ANGIE'S LIST DISCOUNT. LICENSE#: 602-000-041.
Business highlights
33 years of trusted experience
Family Owned & Operated
Eco Friendly
Services we offer
TRUCK MOUNTED EQUIPMENT, CARPET CLEANING, UPHOLSTERY CLEANING, WATER DAMAGE DRYING, & TILE and Grout CLEANING. Pet damage. Minor repairs and re stretching.We also can clean highrise condo's, commercial carpet, boats and RV's Wool Hand Knotted rugs.
Awesome. Matt was on time, took care in his work, and communicated status to me throughout the process. He was awesome!
Description of Work: Carpet cleaning in entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
GERALD W.
09/2013
5.0
carpet cleaners
+ -1 more
John and his helper were on time. They are very pleasant and explained what they were going to do and the products they were going to use. They did an excellent job, the best carpet cleaning we have even had done.
Description of Work: Clean all wall to wall carpet, two small area rugs and bar stools.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$434
Renee W.
09/2013
5.0
carpet cleaners
+ -1 more
Matt arrived on time and was very thorough. He explained the process in detail. I was very satisfied with the level and quality of service.
Description of Work: Carpet cleaning and deodorizing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Linda S.
08/2013
5.0
carpet cleaners
+ -1 more
Very professional, on time and completed on time. A little chatty - but pleasant.
Description of Work: Carpet cleaned - living, stairs, hall, bedroom.
Excellent communication, provided bid and delivered service in a very professional manner. Will definitely use again and highly recommend to everyone.
Description of Work: Cleaned carpet and upholstered benches at condominium clubhouse.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$344.6
Jean S.
08/2013
5.0
carpet cleaners
+ -1 more
Very well. Matt was the crew member. He was efficient and polite.
Description of Work: Carpet cleaning up and downstairs and stair cleaning. Pet urine treatment done.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Victoria V.
08/2013
5.0
carpet cleaners
+ -1 more
Matt was very friendly from the 1st call. He was punctual, was very precise with the estimate, and very professional. He spent more time than I ever expected and the carpet showed it! With pets and high traffic he did wonders.
Description of Work: Deep carpet cleaning for 3 flights of stairs, hallway, and 2 bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Kristin D.
07/2013
5.0
carpet cleaners
+ -1 more
John arrived exactly on time and did an excellent job. He even moved my couch back in place for me. This is the 3rd time i have used crystal.
Description of Work: Carpet cleaning, Living room, Dining room, Hallway, Master bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Julie R.
07/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
Carpet was cleaned better than last 3 times! A red spot was removed by a special process that the last company couldn't get out, amazing! This was a 3 bedroom, hall, living and dining area and it looks great! Matt was friendly and hard working. I will use these guys again. Thanks!
Description of Work: Cleaned carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Deborah K.
07/2013
5.0
carpet cleaners
+ -1 more
John, the owner & technician was prompt and he meticulously cleaned my carpets. I have been a satisfied customer for five years and would highly recommend Crystal Carpet Cleaning.
Description of Work: Carpet cleaning in hall, entry, master bedroom and office. Crystal is a little more expensive than other carpet cleaners, but the work performed is of high quality. John is a professional and extremely hard working.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jennifer D.
07/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
John was awesome. We just moved into a house, which once the previous owners had moved out, it was apparent that the carpet needed to be re-stretched in some areas. We let John know this a couple of days before the service and he helped take care of this prior to the cleaning. He did a great job, the cleaning went great. We requested the green cleaning service (as we have a baby), and the house/carpet smelled fresh afterwards, but there was no perfume or other scents. We were very happy with the service John provided, would absolutely use him again!
John is a really nice guy, and he knows his business! He did a super job cleaning our carpets. He has done our carpets before. He was on time, and was exceptionally thorough. The price was very reasonable. I highly recommend Crystal Carpet Cleaners.
Description of Work: Cleaned carpets and a cloth covered recliner chair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$234.5
HELEN E W.
07/2013
5.0
carpet cleaners
+ -1 more
Johan Surdi was very helpful and gave good advice on how to treat the stains. He did an excellent job cleaning the carpets, and made them look new. I would highly recommend Crystal Carpet Cleaning and Restoration.
Description of Work: Carpet cleaned on 3 floors of home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$537
Barbara L.
06/2013
5.0
carpet cleaners
+ -1 more
The owner arrived 10 minutes early and was friendly, courteous and professional. While he was clear that some of the stains would probably not be removed - all but one are essentially gone! We are very pleasantly surprised with the results. We are going to get new carpets for part of our home but now are in no rush. Already feels like we have new carpeting.
Description of Work: Clean all carpeting in house, approx. 1300 SF including staircase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Gaile B.
06/2013
5.0
carpet cleaners
+ -1 more
Been a customer of Crystal Carpet for 18 years, previously tried them. Again an outstanding job! Very detailed, takes the extra time to clean and put life back into the carpet. Highly recommend them! Excellent!!
Description of Work: Cleaned my pet stained, very active family home carpet, dinning room, living room, main entrance ways, and one bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$266
Theresa L.
06/2013
5.0
carpet cleaners, ceramic tile, floor cleaning
+ 1 more
Excellent! This is the best company we have worked with over the years in caring for our home and the results are outstanding. Fair pricing for hard work and measureable results. The customer service is top-notch as is the follow-up. Very knowledgeable staff and great to work with. We are repeat customers and hope to have many years ahead of us working with Crystal Carpet Cleaning & Restoration. Highly recommend!
Description of Work: Thorough cleaning of couches, area rugs, travertine tile and mosaic tile floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Cheryl B.
06/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
I have white carpets that were dirty and had some pet stains. I was afraid I was going to have to replace them. I had John clean them today and they look beautiful. I am having them come back to do the rest of my house. It was such a pleasurable experience. I am now a customer for life and I will be recommending Crystal Carpet Cleaning & Restoration from now on.
Description of Work: Clean Carpets in 2 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Barbara B.
06/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
Our light color carpet hadn't been cleaned for awhile and there were some stained areas. We also had two chairs cleaned, one of which was very soiled. John took extra care to clean the stains and I was amazed that he was able to get those areas so clean. We are completely satisfied with every aspect of the job and will definitely use Crystal Carpet Cleaning again.
Description of Work: Cleaned the carpet in several rooms and cleaned two easy chairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Marielle M.
06/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
They did a great job. The rep came in, crawled all over the floor with a black light to find every last little spot and did a very thorough job of getting all the stains and odor out of the carpet. I would definitely use this company again.
Description of Work: Crystal came in and cleaned a basement room that we had discovered our puppy had peed in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Carla J. H.
06/2013
5.0
carpet cleaners, dryer vent cleaning
+ 0 more
Crystal Carpet Cleaningand John Surdi, For 10 years, Crystal Carpet and John Surdi and his team have been coming to take care of my carpets once a year. I have learned so much from John Surdi about my care of my carpets and dryer ventilation duct. The year he first came, he pointed out that my dryer vent was disconnected in my "crawl space", and likely saved me from a house fire. Now, after 10 predictable years of great service, I recommend Crystal Carpet and John Surdi, most highly! Coffee Buff
Description of Work: Carpet cleaning and air duct cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
James D.
06/2013
5.0
carpet cleaners
+ -1 more
On time and minimum charges applied due to distance. He measured, addressed pet stains free of charge. He did as much as I asked for to meet the minimum charge.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Anne F.
06/2013
5.0
carpet cleaners
+ -1 more
Quote for work, Shampoo all carpets costars & Stairs & landing.
Description of Work: Quote for work, Shampoo all carpets coasters & Stairs & landing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
George C.
05/2013
5.0
carpet cleaners
+ -1 more
On time, efficient, personable. Great results.
Description of Work: Furniture & carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Matt P.
05/2013
5.0
carpet cleaners, upholstery cleaning
+ 0 more
The two workers from Crystal Carpet Cleaning showed up precicely on time and ready to work. I took them through the fairly unique situation that I presented them with - I live in an old Catholic seminary - and, aside from understandable curiosity towards the building's history - were more than happy to scale the stairs with their hoses and get to work. The carpets in the unit I am renting were incredibly stained after poor maintanence for nearly five years, and the two couches inside were stained with god knows what. Everything came out perfectly, I was stunned at how nice they made the place look.
Description of Work: They cleaned five rooms in a fourth-story apartment as well as two incredbily dingy couches.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$655.5
Leslie I.
05/2013
5.0
carpet cleaners
+ -1 more
John and his coworker arrived just before the scheduled time and went over the cost for the entire job. While I was a bit surprised by the cost to clean our two sofas, I didn't do enough prior research to know if it was high or reasonable. The whole job took approximately 3 hours and they were able to get out all but a few tough stains (which I didn't expect them to be able to get out). Overall, they were very professional, on time, and efficient with their time.
Description of Work: Cleaned carpets, sofas, upholstered chair / ottoman, and two area rugs
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile
FAQ
CRYSTAL CARPET CLEANING & RESTORATION INC is currently rated 5 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: 10:00 AM - 2:00 PM
CRYSTAL CARPET CLEANING & RESTORATION INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
CRYSTAL CARPET CLEANING & RESTORATION INC offers the following services: TRUCK MOUNTED EQUIPMENT, CARPET CLEANING, UPHOLSTERY CLEANING, WATER DAMAGE DRYING, & TILE and Grout CLEANING. Pet damage. Minor repairs and re stretching.We also can clean highrise condo's, commercial carpet, boats and RV's Wool Hand Knotted rugs.