BZR Remodeling

In this business, contractors like this are gold. The only reason I'm not giving a 5th star is because we faced some challenges, but they were super professional and worked with us to complete the project. I wouldn't even consider a different firm for such work.

I had a good experience with BZR Remodeling. They started on time and completed the job on time. They converted a bathtub/shower into a walk in shower, new vanity, added lighting, painted and new flooring. The tile work was beautiful, Sean, the project manager was easy to work with and I had no problems with communications. Everything went smoothly, the crew came every day and worked hard, they were very pleasant and answered any questions I had. I have 0 complaints with this company.

I trust Thumbtack. I’ve had many good experiences with their recommended providers. It started the same way with BZR – a series of polite messages with the owner to schedule a quote, a knowledgeable co-owner who visited multiple times for many hours to delight us with great ideas, a competitive quote followed by text messages confirming prices and ETAs. And that’s where it all changed. My simple home projects turned into a movie plot with drama, twists, turns, negotiations, hostage situations, cliffhangers. The co-owner refused the project, I submitted a review, the main owner cried and apologized promising to make it right, another co-owner joined the project with little knowledge of what the previous co-owner had quoted, the new co-owner blamed the previous coowner for misquoting, prices increased by 30%, one of the projects was forcibly cut, contractor discounts on material were not honored, dimensions were incorrectly measured leading to material shortages, water pipes leaked causing the basement ceiling to drip, shower door recommendations were of the wrong dimensions, demands for payment were incessant, final payment was demanded before the project was complete, shower door vendor was asked to cancel the order after it had been signed holding it hostage until the final payment was made. All this while, the coowner only made an appearance to collect payments – no suggestions, no ideas, no value-add, he didn’t even bother to show up when the water leaked, or to do a walk-through after the so-called project completion. The owner who had cried inconsolably on the phone before the project – and then gone silent despite my multiple messages – made a re-appearance with a threatening phone call saying she was going to come by my home to collect the payment or make me sign a document that I did not want to pay, which would then be taken to a lawyer. Does this sound like the plot of a blockbuster thriller movie? Too bad I’m experiencing this right now. That this has happened through a Thumbtack provider is surprising. That bzr treats its customers in such a poor way and still continues to stay in business is even more so!! Consumers, beware!

We used BZR for a loft office improvement project. And I can’t put into words how amazing Eden was. From the first meeting I knew this company was the one and I am so happy we choose them. Eden is profession, patient, courteous, and very respectful. He answered all my questions promptly and he never made me feel like I was inconveniencing him at all. His crew adjusted to my request and I will be using BZR remodeling for our construction needs. Thank you for making our project so effortless and timely!

We worked with Sean to remodel our daughters bedroom. The project took longer than expected but the team was very flexible and responsive to our requests. The bedroom is now the nicest in the house.