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Waterways Inc

Plumbing, Drain Cleaning, Natural Gas Lines,

About us

Rick Rhoades launched Waterways in 1997. With 20 years experience working under the tutelage of his father, Rick wanted to create a company that honored his dad's legacy of total customer satisfaction. As Waterways grew, so did our reputation as a trustworthy company that delivers quality service. Today, the company is thriving with more than 20 full and part-time employees. Waterways provides plumbing and residential sprinkler services to several dozen counties across 4 states. With an eye towards the future, we are always exploring new technology, best safety practices and looking for innovative ways to enhance the customer's experience. LICENSE: WATER**950BU, OREGON LICENSE: CCB 163323. SHOWROOM FAX#: (360)666-9691. ADDITIONAL PH#: (360)687-3430 & (360)993-8891.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Repair & Installation - Water Closets, Sinks, Tub & Showers, Drains, Faucets, Shower Valves, Garbage Disposals, Water Heaters, Hosebibs. Water & Drain Re-Piping, Drain Cleaning, Waterline Replacement, Kitchen & Bath Remodels, Gas Piping & Frozen Pipes. New Construction

Amenities

Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.820 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
5%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-20 of 20 reviews

Sankra R.
10/2021
5.0
plumbing
  + -1 more
They very well and very professional. No complain at all.
Description of Work: They help change out my faucet from the wall out.
Rating CategoryRating out of 5
Yes, I recommend this pro

G.Gary F.
09/2017
5.0
plumbing
  + -1 more
unknown
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ann M.
07/2017
5.0
plumbing
  + -1 more
We have used them many times.
Description of Work: I used Waterways Inc to replace our main water service line from the meter to our house. They dug a ditch, laid a line, covered it in plastic to protect it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Keith H.
12/2016
5.0
plumbing
  + -1 more
They've always been very consistent.
Description of Work: I used Waterways for plumbing.
Rating CategoryRating out of 5
Yes, I recommend this pro

Keith H.
12/2016
5.0
plumbing
  + -1 more
They were great.
Description of Work: We had to have a new water pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill G.
02/2016
5.0
plumbing
  + -1 more
Kirt and crew were punctual, pleasant, professional and the work performed was excellent. For any plumbing needs at my residence or business, there's no on else I would call.
Description of Work: Plumbed vanity, shower, toilet for new build of bathroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Janet P.
12/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Phil L.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Work was done as I wished, although the price was higher than expected. They came when they said they would and followed up on some mechanical issues.
Rating CategoryRating out of 5
Yes, I recommend this pro

Phil L.
06/2015
5.0
plumbing
  + -1 more
I asked for an estimate based on the work that needed to be done. Kirt, who had done some emergency repair in the past was punctual and very helpful. We received the bid price and was floored at the cost. Waterways Plumbing uses national averages rather than time and materials. I think a T and M plumber might have been cheaper, but we decided to go with Waterways because they had done very good work in the past, and that's important. Waterways called and asked if they could come sooner than scheduled because a previous job had finished earlier. Kirt and his helper were here about 2 hours with the right equipment. Everything was done according to my requests. Very efficient.
Description of Work: Replaced broken water line to outside faucet; reversed shower cartridge;replaced valves for underfloor water heating system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,058

Yi X.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We used them multiple times. Once was fixing the leak for the radiant floor pipe, once was fixing the leak and replace the water pipe connecting to the boiler. Cost was Labor plus parts, for both trips.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$700

Marilyn B.
03/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: We initially call them to fix a water line leak which they did in a timely and adequate manner. But then our old water line spouted new leaks and we decided to replace it. We got several options from Waterways on what to do, along with price estimates which were lower or competetive with other companies we consulted. Bottom line: they showed up on time, did the work well, left our property clean, all at a good price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Phil S.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced Garbage disposal. No problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jason S.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Found an fix main warer line leak. Replaced pressure reducing vavle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ann M.
12/2013
5.0
plumbing
  + -1 more
We have been working with the company for about three years. I have worked closely with their technician, Curt. Since they did the install in the lower level, they are very familiar with the plumbing system on the house. We continuously hire them because of this and because they always arrive when they say they will. He also takes precautions to keep my place clean and cleans up well after the work is complete.
Description of Work: They were the subcontractor hired when we built out our lower level. Since then, we have hired them for faucets, sewage lift pumps, and other plumbing jobs. They are currently working on my new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald L.
02/2013
5.0
plumbing
  + -1 more
They arrived early after calling ahead. Two trucks arrived. They first looked at the water heater but in short order they figured out it was something to do with the shower/tub. After some testing, the main water shutoff in the garage froze and refused to turn on again. That was unexpected and of course costly but not their fault because it could have happened to anyone doing the same. Took a while but they got the main valved replaced and went back to solving the shower issue. Thinking it was the pipes they crawled under the house to cut and replace but at the last minute tried to see if the hot line in the shower was clogged. Turns out it was, they cleared it and finished up. The problem could have been solved for under $100 if the main hadn't frozen but it did and it was not their fault. I would recommend them and give them an A plus.
Description of Work: Hot water issues in bathroom shower. Assumed it was the hot water heater that is from the 1990s. But turn out to be the hot line into the shower was clogged. Main water shutoff replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

REBECCA S L.
11/2010
2.0
plumbing
  + -1 more
I would say to definitely get a bid from Waterways to see what everything entails because they do a really good bid. If you do anything extra though be careful because they do not tell you how much extra it actually costs and usually it is an extremely large amount.
Description of Work: Waterways put in a high end shower and fixed leaks. They also put in a machine for the water going to the pool house.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$3,000

Keith K.
10/2008
5.0
plumbing
  + -1 more
Good. Their people were prompt and professional and clean.
Description of Work: We had 2 leaking shower valves. Both were discontinued parts, and other plumbers and suppliers couldn't find the parts. They found the parts, fixed them, and kept to the original price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Conrad S.
07/2008
5.0
plumbing
  + -1 more
They did it very promptly. They came early, were considerate and helpful, and gave me advice.
Description of Work: They installed a sink and did other work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

J A T.
07/2008
5.0
plumbing
  + -1 more
Their service is excellent. The workers are very polite and courteous. They were professional in their demeanor. They were able to troubleshoot very easily. I was experiencing problems with one of my sinks for nine years and they were able to figure out the problem and take care of it. I was quite impressed. I would highly recommend them.
Description of Work: Waterways Inc. provided plumbing to various areas of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NANCY A.
09/2006
5.0
plumbing
  + -1 more
Prompt, responsive, great job and reasonable price.
Description of Work: Changed from wall mount to floor mount toilets, set toilets & cabinet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,310

    Contact information

    2118 SE 12th Ave # 101, Battle Ground, WA 98604

    www.waterwaysplumbing.com

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Natural Gas Lines,
    Water Heaters

    FAQ

    Waterways Inc is currently rated 4.9 overall out of 5.

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Waterways Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Waterways Inc does not offer free project estimates.
    No, Waterways Inc does not offer eco-friendly accreditations.
    No, Waterways Inc does not offer a senior discount.
    Yes, Waterways Inc offers emergency services.
    No, Waterways Inc does not offer warranties.
    Waterways Inc offers the following services: Repair & Installation - Water Closets, Sinks, Tub & Showers, Drains, Faucets, Shower Valves, Garbage Disposals, Water Heaters, Hosebibs. Water & Drain Re-Piping, Drain Cleaning, Waterline Replacement, Kitchen & Bath Remodels, Gas Piping & Frozen Pipes. New Construction

    Contact information

    2118 SE 12th Ave # 101, Battle Ground, WA 98604

    www.waterwaysplumbing.com

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM