Southerland Remodel & Plumbing Services LLC

Roy’s work is first class and he uses the best parts for the job.

I highly recommend! They provided excellent service and the end result exceeded my expectations. They were professional, efficient, and the attention to detail was impeccable. I couldn’t be happier.

I've used them numerous times. And, I have always been very pleased with their work. I will definitely use them again in the future.

Service was prompt, friendly, on budget and thorough. I have highly recommendedSoutherland Remodel & Plumbing Services LLC to my friends and family.

Roy does fantastic work and truly cares about getting it right for his customers. He’s done several projects for me (gas lines, plumbing, small renovations) and he’s always top notch!

Repairs were completed flawlessly. Also at the price estimated. Found company to be very honest and reliable. Would recommend 💯 percent.

Very fast and did a great job. He even offered to do the sheet rock job also. Very handy guy.

Excellent. They are very professional, their work is top shelf and they completed the job in the time quoted. Highest recommendation

I recently had my home renovated and it was an exceptional experience. From start to finish, the team went above and beyond to ensure my vision for the space was executed perfectly. The quality of work was outstanding. They listened to my needs, provided valuable input, and ensured that the project was completed on schedule. I couldn’t be happier with the work done by Southerland remodel and plumbing. I highly recommend for anyone looking to renovate their home.

Roy and his team are hard working, honest and do a great job. Would definitely hire again!!

Sutherland Plumbing is efficient, responsive, flexible, prompt, and reasonably priced. We have used them for a variety of plumbing repairs over the years, and we have been 100% happy each and every time.

All employees were very courteous and prompt. They did an amazing job adding in a dishwasher to a kitchen that had none and cleaned everything up better than it was when they got there. Hopefully soon we will be adding on to our property and will definitely use this company again!!

It was great. Roy is professional and absolutely knows his trade. He will be the first person I call when I need a plumber. Definitely will recommend him to any family/friends that need a plumber.

Very Professional, great quality of work, on time, and respectful. Will have them do more work in the future.

Southerland Remodel and Plumbing is my go to for any plumbing or remodel needs. If anyone asks for a recommendation I always send them to Southerland!

We had Southerland Plumbing install all of our kitchen appliances, fridge, range, over the range microwave, sink as well as our bathroom vanity, and faucets. They were quick to find effective solutions to make the appliances that we got work for our home. And everything looks and works flawless and for an unbeatable price. We will definitely be calling Roy and his team for any future remodeling work we need.

It went great…great communication…fast and quality work!!!

I subcontract Southerlands anytime I need a plumber in the area. Never had any problems with Southerlands, and they always get to jobs in a timely manner. 100% would recommend.

Roy is very responsible, fair and does a really good job. We have been using him for various jobs for over 10 years! Highly recommend.

Excellent! Very polite, friendly and efficient! Would highly recommend this company.

Easy to work with and quality craftsmanship.

Smoothly, quickly, neatly, with extra services provided and other small parts replaced

Roy Southerland appeared to be nice but the guy doesn't reply to emails or phone calls for weeks until several follow up. I thought that because he was used by Lowe's that he would have some level of professionalism. The Water Tank installation was delayed that he said was 'Lowe's fault". Getting my rebate info filled out from him to get my Clark Public Utility rebate took 2 over a month with nagging emails to get a response. Even then I still offerred to see if he could add in new plumbing services. When I was able to talk to him over the phone, he would say he would follow up with a quote but never did. He said this on two occasions that he would follow up. This happened repeatedly. He never gave me a clue as to why he wouldn't want to do the job. He could have the common courtesy to just say no instead of keeping me having to inquire with no response. The water heater installation labor and parts were a rip off for the work that was actually done. They over estimated and kept the change.

After a bit of phone tag with the Southerland company, Roy came out to look at the series of small repairs we lined up. All were plumbing needs we had in a newly purchased home. Apparently our needs were not great enough or scope not large enough to warrant a call back from the Southerland outfit. We even called and asked if an estimate was in the offing. I generally try not to beg workers to take my money - but I liked the estimator and felt that there would be more work in the future as we planned for a double bath remodel. I got no response. No calls back to say they did not wish to do the job. Nothing. It is probably for the best since communication is the largest part of any successful contracting agreement. If an estimate cannot be produced in a timely fashion it speaks to the quality of communication overall. Southerland clearly communicated that they were not interested in doing the work we had lined up. They just did it in a passive and very unprofessional manner.

Roy did a great job at installing our range hood and ice maker for my kitchen remodel. Initially I had retained Roy to do only the range hood. When he showed up at the house to spec out the job, I urgently needed a plumber to install the ice maker line for my new refrigerator. I asked Roy if he could add this onto the existing job, and he quickly indicated that he could add this onto the project. This saved my day, since I was about to start a new job and getting very busy with the remodel. Roy showed up on time, completed the job as planned. The jobs were unique in that the refrigerator is a Subzero - very exacting standards for where the water line is located. Roy installed the line in exactly the correct location with great care and efficiency. The hood install was also done with with exacting detail and right on specifications. The hood and ice maker are working like a dream!