Bainbridge Island Electric

They informed me they were not taking on any new customers, even though I had been a customer for many years before. They just refused to take on "new customers" End of conversation.

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Explained that it was a different 3 prong plug with a horizontal prong (125 type). They showed up without the right equipment, tried three different steps to get the sauna working. In the end they did a dedicated circuit - but since we did not have the correct adapter or receptacle, I could never validate that the sauna would work. After 2.5 hrs. the workman told ME that I had to go to home depot to get either the correct receptacle or adapter. I got a $2.63 part that allowed me to use the sauna in any outlet.... IF they had brought the correct parts with them, they would have been in an out in less than 30 minutes! |I DID NOT NEED ANY of the work they performed. The bill was for $406 - which included a $60 fee for an "inspection" that they stated it was a LAW - there is a MANDATORY State Inspection FOR ALL Electrical work!!??? |This seems absurd! You pay an certified electrician $135 hr - to change out an outlet - and they need to have a State Inspection?

I emailed for an estimate. Answer $150. I said ok. The repair man came out & replaced a breaker & a gfi. The back of my house still had no power after the repairs. He continued to test outlets and lights throughout the house & attic. He could not find the junction box that has the broken wire. He talked about putting holes in the walls to find the J Box. I didn't like that idea. He had pulled the light fixture down from over a bed and left it hanging by its wires. I asked him to replace it. He asked if it could be left until the next time he came back. I said no! He replaced the light fixture. I offered to pay before he departed, but he said I would receive an invoice. When I did receive it, It was $257. instead of $150. I have talked to the office and have naot had any results in lowing the bill. Especially since as of today my power is still out in the back half of my house.

I last used the services of Bainbridge Island Electric maybe about four months ago. They did electrical work on the panel and are a great provider. They are largely the only providers here on the island. They are great. They have done a good service. They are attentive.

The work was decent, but the people who did it took a really long time. I think that I could've had it done faster than that and I have no idea what I am doing. They were also very expensive as I thought it was double of what it should have been.

One of the reasons why I like them is because they are very reliable and well mannered folks. The job ended up being better than I expected it to be. I would like to recommend him to others.

WE'D BEEN HAVING PROBLEMS WITH SOME LAMPS AND IT TOOK SOME DOING TO FIGURE OUT IT WAS A COMBINATION PROBLEM WITH THE WALL SWITCH AND THE LAMP. THEY WERE ABLE TO REPLACE BOTH AND TAKE CARE OF IT ALL QUICKLY AND PROFESSIONALLY.