Upholstering, Furniture Refinishing and Repair, Upholstering - Boat & Auto
About us
2-3 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES MAY APPLY. NO SERVICE FEE. LICENSE #: 600536549. PLEASE CONTACT THROUGH E-MAIL. FREE PICK-UP AND FLEXIBLE DELIVERY WITHIN GREATER KING COUNTY.
Business highlights
48 years of trusted experience
Services we offer
CUSTOM UPHOLSTERY FOR FURNITURE, BOATS AND RV'S.and COMMERCIAL. FABRICS AVAILABLE.
It went great. He did the job and I got the ottoman back the next day. The price for the repair was better than I expected and would not hesitate to use him again.
Description of Work: Repair worn seam on ottoman
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$20
renee G.
11/2020
5.0
upholstery
+ -1 more
Great price, great job done in a short amount of time and Willy gave great communication through the process!
Description of Work: dinning room chairs reupholstered.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Zelda P.
09/2018
5.0
upholstery
+ -1 more
Great. Very satisfied.delivered for free
Description of Work: Upholstered 2 chairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
Margaret V.
03/2018
5.0
furniture repair
+ -1 more
Excellent result. The chairs, which were quite dangerously wobbly and unusable, are more solid than when new.
Description of Work: Regluing of three rosewood dining room chsirs for $225.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Hal and Char R.
10/2017
5.0
upholstery
+ -1 more
Very well. Willy is fast and always does a great job!
Description of Work: Various upholstery services on multiple occasions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pam J.
03/2017
5.0
upholstery
+ -1 more
Willy was very responsive, provided a huge selection of fabrics from which to choose, ordered samples for me, ordered my final selected fabric, and did pick-up and delivery at my home. The chairs look great, and with the foam padding replaced, my 20-yr old chairs look and feel like new. Thanks for an excellent service experience!
Description of Work: Re-upholstering 8 dining room chairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
John S.
07/2016
3.0
upholstery
+ -1 more
Although he remained on budget the work was late and not satisfactory. Admittedly, the pieces were intricate but the job was beyond his ability. He should have known this and admitted such at the outset. However, part of the fault lies with me because I went with the lowest bidder and should have known better. Willy was cordial and kept us updated on project status and discounted his bill based on the delayed delivery.
Description of Work: Recovered three pieces.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$5,500
Holly L.
04/2015
5.0
upholstery
+ -1 more
He was fantastic. He really paid attention to detail and he did a beautiful job.
Description of Work: Willy's did our upholstering. He reupholstered an antique rocker for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Jonathan W.
12/2014
5.0
upholstery
+ -1 more
I am very delayed in writing this review. Willy recovered two swivel chairs for us in a very timely manner. We needed the chairs by a particular date and he worked very hard to get them to us by this date - even though he was leaving for a vacation soon after I hired him. He was friendly, thorough, prompt and pleasant to work with. Willy even kept me updated with pictures during the process. I would use him again in the future.
Description of Work: Recovered two swivel chairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Nadia R.
12/2014
5.0
upholstery
+ -1 more
Willy did a fabulous job reupholstering my dining room chair cushions. I brought the fabric and did a great job and exceeded my expectations. My family is so happy with the results!
Description of Work: Reupholstered dining room chairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
tricia P.
10/2014
5.0
upholstery
+ -1 more
From the very first contact, Willy responded promptly, and gave clear anwers to all of my questions. He helped me select the fabric, and did an absolutely beautiful job. I would hire him again in an instant!
Description of Work: Willy recovered an old chair I'd found atthe Goodwill.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Jeannette J.
08/2014
5.0
upholstery
+ -1 more
This contractor was very helpful with my choice of fabrics and ordered large samples for my final approval. My furniture was picked up as scheduled, to coordinate with replacement of my condominium carpeting, and delivered on the promised date. I provided a down payment of half the contract for ordering of materials and the remaining fee upon delivery. He even included a senior discount without my asking! I have been thoroughly delighted with the outcome of the work and extremely satisfied with the quality of workmanship. I am currently planning to have this contractor reupholster the seats of my dining room chairs. I offer an unqualified recommendation to anyone in need of upholstery work. Willy has long experience in his profession and is very pleasant to work with.
Description of Work: Willy re-upholstered a hide-a-bed sofa, two channel-back arm chairs, and a hassock. He also recovered two matching sofa pillows and provided sofa arm protectors. .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Rachel E.
07/2014
4.0
furniture repair, upholstery
+ 0 more
He was on it in the beginning on getting the material. He had a little flow in getting the actual project done. The pricing was fair. He could improve on letting us know whether or not he could take care of the project because he had some medical or family stuff issues during that time.
Description of Work: Willy's Custom Upholstery re-upholstered the chair.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
Joan B.
07/2014
5.0
upholstery
+ -1 more
Contacted Willy by email, very prompt, and wanted to replace the fabric on our chairs before a large graduation party. Didn't have any idea about what type of fabric, but he suggested a website and also local Joanne's. Ended up getting fabric from Joanne's and due to our impending party, he was able to finish the job in one day! Very reasonable, the chairs look great and I would definitely recommend him and call on him again. Also he picked up and delivered my chairs at no cost!
Description of Work: replaced the fabric on 6 dining room chairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
LAURIE W.
07/2014
5.0
upholstery
+ -1 more
I was very specific about the fabric I wanted. It was hard to find, but Willy persevered and found it. Looks great. This required many emails back and forth. He and his son came to pick up the furniture at the exact time they promised and returned them ten days later. We are very pleased with the work.
Description of Work: Recovered our Mission style couch and loveseat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Kathryn T.
06/2014
4.0
upholstery
+ -1 more
He did okay. He was real nice to work with. He had some family problems because his mom was in the hospital so he ended up delivering way later than our expected date. Overall, I would say I could have been happier. I didn't want to give him a hard time because he was having family issues and it wasn't anything he could prevent. He did an okay job. I thought he rushed it because he was behind schedule and he wanted to get it back to us quickly.
Description of Work: I used Willy's Custom Upholstery to upholster my couch.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
$1,000
James S.
03/2014
5.0
furniture repair, upholstery
+ 0 more
Everything went smoothly in all regards. I have nothing to add except that I am completely satisfied.
Description of Work: Willy detached seats from six dining room chairs, took them to his workshop, reupholstered them with fabric I provided, returned them to me two days later and screwed them back onto the chair frames. He also tightened loose legs on one of the chairs and skillfully repaired a cushion from my sofa that was not done to my satisfaction by another upholsterer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Chris C.
03/2014
5.0
upholstery
+ -1 more
The process was longer than usual because I had a career change to work through, and Willy had a death in the family. We worked through all of those tough times, and the final restoration was beautifully done and absolutely worth every penny. The sofa and chair had been in a local family for five generations -- originally moved here from Montana. The set was in pretty bad shape externally, but the bones were still in really good condition. The 100+ year old set was purchased by me with the understanding that it would be restored. My goal was to give it another 100+ years in my family. Willy listened to all this, and was eager to work on a project of this scale. At the time I was looking for someone to do the job; Willy was the only one that contacted me who actually seem excited to get started on this project. That was when I knew this was the guy for the job. Willy picked up the 1909 Kroehler set and scheduled times to discuss upholstery options. Willy kept me updated on the status of both pieces as they went through the restoration/reupholster process. I received regular email and picture updates. I will definitely use Willy's Custom Upholstery for any future projects!
Description of Work: Reupholstered a 1909 Kroehler Davenport Sofa and Chair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Renee B.
03/2014
5.0
upholstery
+ -1 more
Within the time frame he proposed, he contacted me as soon as the chairs were done. He sent me a photo of one of the chairs. He delivered the chairs to my home withing 3 days of sending me a completion email and photo. The quality of work and finished products met and exceeded my expectations. The chairs are beautiful! I would wholeheartedly record this business to anyone requiring upholstery services! I look forward to using Willy's Custom Upholstery in the future and recommending him to anyone interested in good service, quality products, and good communication from start to finish.
Description of Work: Willy upholstered 2 living chairs which I had purchased over 14 years ago. We communicated via email and by phone. He brought the samples of fabric to my home. I explained exactly what I wanted done to the chairs and chose the fabric's color choice. He took the chairs with him and gave me a time frame of about 4-6 weeks including ordering the fabric.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,030
Michele H.
01/2014
5.0
upholstery
+ -1 more
Willy is responsive, talented and wonderful to work with -- I highly recommend him.
Description of Work: Willy upholstered a boxed bench cushion with fabric and foam that I supplied. He included a zipper and fabric-covered cording.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Sydney G.
08/2013
5.0
upholstery
+ -1 more
Willy picked-up and delivered chairs for no additional charge. He used the fabric I provided and had enough left over to do a matching stool for free! It was a great experience and they look beautiful.
Description of Work: Upholstered 2 wingback chairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Patricia H.
06/2013
5.0
upholstery
+ -1 more
Willy quickly responded to my emails inquiring of his service. I sent a picture of the chairs I wanted the seats recovered and he quoted me a price. I took the chairs to his home where his shop is located. We didn't talk about fabric, so after dropping off my chairs I went and purchased fabric from a nearby frabric store. Willy measured the seats and told me the amount of fabric to purchase. The chairs were ready in a timely manner and I couldn't be happier. I ddn't realize how broken down the seats were until Willy replaced the foam and covered the chairs. I will certainly use Willy in the future.
Description of Work: Recovered 6 dining room chair seats.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$219
Penny M.
04/2013
5.0
upholstery
+ -1 more
He's friendly. He does quality work. He's fast. He comes and picks up your furniture and delivers it.
Description of Work: Willy Downs upholstered two chairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Lei Z.
03/2013
5.0
upholstery
+ -1 more
Willy and I conducted all our communications via email, which is my preferred method. He has always been very responsive and asked for clarifications and pictures when necessary. It turned out that we need in-home consultation to determine the cost and he was punctual for our appointment. After looking at our sofa set and listening to our concerns and needs, Willy suggested that we re-fill them by ourselves which would save us a lot of money and give us a lot of freedom to achieve the comfort level we seek. He even told us where we could get the material and let us know he's ready to provide more information if we need it. I feel bad that we made Willy come out and not using his service. However, he had been all smiles and helpful the whole time! We will definitely go to Willy in the future if we ever need upholstery work done.
Description of Work: Our lovely sofa set needs new fillings but I wasn't sure if I could do it by myself or get the professionals to help. I chose Willy because of the great reviews and he lived up to his reputation. Willy conducted in-home consultation and provided economical and practical alternatives, instead of having us use his service.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David H.
02/2013
5.0
upholstery
+ -1 more
We were very pleased. Willy went out of his way to be responsive and helpful. The work was done professionally and well, at a fair price. Highly recommended!
Description of Work: Willy recovered the seats on 12 dining room chairs and provided new cushions.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Upholstering,
Furniture Refinishing and Repair,
Upholstering - Boat & Auto
FAQ
WILLY'S CUSTOM UPHOLSTERY is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 3:30 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
WILLY'S CUSTOM UPHOLSTERY accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa