It took several months just to get an appointment for a bid - thus ding in responsiveness. Then it took another six weeks just to get the actual bid numbers - ding on punctuality. The bid was outrageous! I did an entire kitchen remodel for less than $10k - ding on value. Each tile that needs replacing is $25 - another ding on value. Some tile they acquire are for free by salvaging from homes who replace their roofs. If you had to do this every two years it would be cheaper to just replace your tile roof. The NW is terrible for tile as so much moss builds up.
Description of Work: We needed roof cleaning and maintenance
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
$10,000
ronald R.
09/2016
5.0
roofing
+ -1 more
It's the second time they've been here they clean the tile, replaced tile and we have them on the permanent list. Great people to do business with. That was repair work after the painters had been here.
Description of Work: I used Northwest Tile Roofing Llc for roofing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Judy D.
03/2016
5.0
roof cleaning
+ -1 more
It went really well they were thorough with the cleaning, they did a good job but i did think the price was a bit on the high side. The office was extremely professional and good communicating with you if any issues arise and were able to work with you.
Description of Work: They cleaned the roof, fixed tiles and cleaned the gutters and also able to bleach the tiles after to kill the moss.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
ronald R.
11/2015
5.0
roofing
+ -1 more
We had 25 tiles broken and a small leak developed. The crew arrived to replace the tiles which was done quickly. They were not pleased with the color match so they searched and found ones that were very close. They returned and replaced the original 25 tiles as well as caulking around the chimney. This company is now on our permeant list to call if we have any other roof problems! Very pleasant staff and we would recommend them highly.
Description of Work: Repaired/replaced 25 tiles that were broken
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Theodore F.
09/2014
5.0
roofing
+ -1 more
We had been searching for someone to repair the roof of our house for long period of time but no success. Most of the roofing contractors that we contacted did not want to repair the roof, but wanted to completely replace it. Some of the contractors would make an appointment and would not show up for the appointment and would not call. From our initial call with Northwest Tile, the experience was AWESOME! The owner, Marty,showed up on time for the initial appointment and was extremely professional. His team members, Chris and Jeremy, showed up on time for the work and were outstanding. The work was done in a professional manner and was excellent. I was so impressed that I asked the co-owner Stacy for business cards to take to work and share them with others. Two years later, they came out again for some warranty work and another team member Nathan came as part of the team and he was great also. My dealing with Northwest has been great and I would highly recommend them to anyone. It has taken me a long time to get this review into the system, but I wanted to give credit where it is due.
Description of Work: Repaired the tile roof of our older house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,314
Penelope A.
05/2014
5.0
roofing
+ -1 more
So far, they have given me an estimate of the service. They quoted the service to be $2,621.97 and I thought that was a reasonable quote. I like that they do not power wash the roof. Scheduling was very easy. Marty has been great so far.
Description of Work: They are coming to cleaning the tile roof of my home, take off the moss and replace any tiles. They are also going to paint around the copula.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David R.
04/2014
5.0
roofing, roof cleaning
+ 0 more
They did a superb job. We have used them twice because they're the best. The owner is always around, making sure things are happening right and the crews are terrific as well.
Description of Work: They room cleaned, sprayed anti-moss treatment, cleaned gutters, and replaced multiple broken tiles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,462.13
Patsy M.
03/2014
5.0
floor cleaning
+ -1 more
Job is always well done. The company is very responsive and easy to work with.
Description of Work: Cleaned tiles of moss, applying bleach solution, and replaced tiles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Mary Kay T.
01/2014
5.0
roofing
+ -1 more
The crew did a great job! Other contractors had done a very poor job for us but Northwest Tile made our roof look like new.
Description of Work: We had a lot of moss on our roof plus broken tiles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
catherine C.
10/2013
5.0
roofing
+ -1 more
They came out immediately because my roof was leaking and fixed it. They were wonderful.
Description of Work: Cleaned my roof to stop leaking.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Linda R.
10/2013
5.0
roofing
+ -1 more
Tile roofs are very specialized and we had quite a bit of rain. The owner slowed up even though he had a full schedule. He assessed the leaks and corrected/repaired them. There are other issues with the roof and there will be no charge for this repair visit if I use them to correct those.
Description of Work: repair 2 areas of my roof that were leaking
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
PATRICK H.
08/2013
5.0
roofing, skylights
+ 0 more
The crew showed up on time and completed the work as requested.
Description of Work: Work provided consisted of sweeping,bleaching,cleaning all flashings,adding roof vents,replacing a Velux sky light, adding step flashing to a couple of locations and miscellaneous tile repairs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Elizabeth R.
08/2013
5.0
roofing, replacement windows, roof cleaning
+ 1 more
I used them because I haven't been able to find a roofer that specialized in tile and it sounded like they could handle the valleys and the other leaks happening on the roof. I found them on the internet. I'm having them come back again this year.
Description of Work: Northwest Tile Roofing LLC replaced roof windows and did all the proper work with the flashing and all and they found leaks and broken tiles and then replaced the broken tiles. They also put in a specially designed flashing at some valleys on our roof which eliminated leaking we've had problems with for years and then they cleaned it. They brushed it all off and got rid of the moss.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Bertha B.
12/2012
5.0
roofing, roof cleaning
+ 0 more
The crew arrived on time and went to work. It took two days to complete the job. The crew was professional and did an excellent job. We would be happy to recommend them to anyone with a tile roof. Marty Degele, owner and estimator took one look and knew what type of tile we had and who manufactured it. He was able to match the tile that needed to be replaced because it was broken or missing. At the end of each day the crew cleaned up all debris leaving the area clean. On their last day they even raked the shrubbery so that no mess was left behind. A truly great company to work with.
Description of Work: Cleaned moss and debris from house and shop concrete tile roofs. Replaced missing and broken tile. Cleaned gutters. Sprayed bleach solution on tile to prevent moss from reoccurring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,050
Loretta Kusak S.
11/2012
5.0
roofing, roof cleaning
+ 0 more
Marty came and actually got on the roof and inspected it and gave us an estimate. He sent us photos of our roof so we could see what he was talking about that needed to be fixed. He came when he said he was going to. On the day of the job, his crew came and they cleaned and fixed our tile roof. Once again, they arrived on time and completed the work in one day. Northwest Tile Roofing specializes in tile roofs. They know what they are doing. We had some tiles that were broken but were no longer made. Marty has discontinued tiles on hand. It was a simple process and we were extremely pleased with their work! Our roof is good for another 25 years!
Description of Work: Our tile roof was cleaned and broken tiles were changed. There was new flashing put around our chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Thomas H.
11/2012
5.0
roofing, roof cleaning
+ 0 more
I hired Northwest Tile Roofing to make sure the roof was in good shape. Marty showed up the next day and told me that they would clean, treat for moss, and replace any broken tile. The price was reasonable for what needed to be done. After they did the work my wife went up on the roof and thought more tile needed to be replaced, so Marty came back. Over the next few days he replaced all of the broken tile. My wife went back up on the roof and said it looked very good. The price for the extra tile replacements was reasonable. Marty's company is one of the few companies that repair tile roofs and I might add, the best one with which I have worked.
Description of Work: They cleaned the tile roof, treated it for moss, and replaced broken tile. My neighbor across the street, who also has a tile roof, came running over after Marty's crew had performed their work and said they were very hard working and really acted like they knew what they were doing. He was very impressed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
John T.
11/2012
5.0
roofing
+ -1 more
Marty of Nortwest Tile arrived at the same time as we were receiving an estimate to replace the roof. Marty climbed up on the roof and took a look. I had pealed up large sections to make repairs to the sheating along parts of the soffit. After his inspection, Marty recommended that I continue with my repairs and described how to add flashing that would prevent further damage. I took his advice and proceeded with the repair. Marty also asked two of his crew to stop by to get me started on the flashing. They demonstrated how to properly install the flashing. In the one hour they spend onsite the completed the most difficult (from my perspective) of the tasks before me. I paid ($60) them directly for their time and expertise.
Description of Work: Marty of Northwest Tile provided recommendations regarding how to repair my tile roof.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gary B.
01/2012
5.0
roof cleaning
+ -1 more
Tarps were carefully laid out before the job started. The crew hand scraped the moss off the entire 2900 sq. ft. rambler, and then used a spinning power broom brush to further clean the roof. The work was very thorough. Approximately 20 broken tiles were replaced. Gutters were cleaned. Then the entire roof was bleached to deter moss growth and leave a fresh look. Clean up was excellent. Entire job was professionally done in one day. I would recommend this contractor if you want the job done right in a most professional and responsible manner.
Description of Work: Cleaned my tile roof which had significant moss growth and some broken tiles.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
James A.
12/2011
5.0
roofing, roof cleaning
+ 0 more
I have always found Marty to be super responsive and the work execution excellent. All work has been completed per scope and budget and would recommend any one with a tile roof to give them a call for a proposal.
Description of Work: I have used Northwest Tile and Roofing a number of times over the last 5+ years to both clean my tile roof as well as to replace blocks and install new bird screening as we had numerous areas where birds were penetrating and nesting under the tile roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Diane R.
06/2011
5.0
roofing, roof cleaning
+ 0 more
We chose them because they have a lot of experience with tile roofs and we wanted to make sure we got someone who knew what they were doing. It took a couple of weeks to get Marty out to look at the roof, but once he did, we had the proposal signed and the job done in about a week and a half. The crew was very professional, did a great job and cleaned up beautifully.
Description of Work: Cleaned tile roof and gutters, treated roof for moss, washed outside of gutters. Our roof is tile and they used a gentle method of cleaning that involved scraping and brushing the moss off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,125
Jeffrey K.
12/2010
5.0
roofing, roof cleaning
+ 0 more
Stacy was most helpful with all the initial scheduling conflicts that we had (vacation), and very quickly responsive to all our requests. Marty was very knowledgeable and experienced regarding tile roofs, especially "Lite" concrete. He had the best and most optimal solution for our leak situation, and for fixing other issues caused by original roofing company, now out of business. His estimate was very fair, and he gave us a senior discount. His crew arrived on time and was very efficient and professional. They knew exactly what needed to be done, and even did work (replacing the "checkerboard" tiles in front) that was not on estimate to make the job look right. They also had a more environmentally friendly flashing material available for us instead of lead, and cleaned the roof thoroughly without any chemicals. We were quite pleasantly surprised at how clean our entire yard was after they were finished, not to mention the fact that the roof looked brand new. I waited over two months to submit this report to test the roof in some of the worst conditions of wet snow, torrential rain, bitter cold, ice, and strong winds, and so far so good. This is a top notch family business, and I would definitely recommend Northwest Tile to anyone, especially those with tile roofs.
Description of Work: Re-roofed, with new tiles, entire area around chimney and two skylights, one of which had a flashing problem causing a leak. Replaced about 35 cracked/damaged tiles on entire roof, and replaced unmatched, newer, previously replaced tiles in front with older tiles from back to avoid checkerboard look. Reflashed several problem corners to improve runoff. Brushed and air cleaned entire roof and all gutters. (This is a "Lite" concrete tile roof.)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,300
LARRY T.
10/2010
5.0
roofing
+ -1 more
The techs came out on time, did the work and also inspected the roof for broken tiles that needed to be replaced. I have used them before and they are the only company who knows about my style of roof and they will be the only ones that set foot on my roof
Description of Work: Replace channel in tile roof so water drains better
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
CHARLES C.
07/2010
5.0
roofing
+ -1 more
Marty came out within one day, did a thorough inspection and provided a reasonable estimate. Work was scheduled promptly, crew arrived on time and completed the job in a workmanlike manner. I was impressed with NW Tile's experience and knowledge of tile roofs. This leak had supposedly been "fixed" ten years earlier by another company (no longer in business here).
Description of Work: Diagnosed and corrected a long standing tile roof leaking condtion by installing correct step flash material, patching underlayment and replacing fir board.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Terri B.
06/2010
5.0
roofing, roof cleaning
+ 0 more
Overall we had a great experiance. We called to get a quote and the owner came out within days ... received a very detailed quote in the mail. The crew of 2 showed up on time, covered all areas with tarps that would get dirty from the roof cleaning. At the end of the day they cleaned up and left it cleaner than when they arrived. Had the same experiance the 2nd day. After some inspection of the roof we discovered that there had been miscommunication between what we wanted done and what was quoted but the owners were very quick to send a crew out to fix that without an additional charge to us.
Description of Work: We had our tile roof cleaned, broken tiles replaced, loose tiles glued down and some repair work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Trudy L.
05/2010
5.0
roofing, roof cleaning
+ 0 more
They responded promptly and inspected as well as gave an estimate within days. They called to let us know that they were waiting for proper weather conditions before beginning work, then they did the work as promised. We would recommend them to anyone in need of tile roof work.
Description of Work: Repair of a tile roof that was allowing rain to leak and stain ceilings.
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Service Categories
Roofing,
Roof Cleaning,
Floor Cleaning and Waxing,
Windows,
Skylights,
Kitchen and Bath Remodeling
FAQ
NORTHWEST TILE ROOFING LLC is currently rated 5 overall out of 5.
NORTHWEST TILE ROOFING LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa