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Guardian Roofing, Gutters & Insulation
Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting, Brick or Stone Fireplace - Repair,
About us
Award-winning Guardian Roofing, Gutters & Insulation has been serving the Puget Sound region with quality top-of-home solutions for almost twenty years. From the first call to the final installation report to ongoing warranty protection, the family-owned and operated company has earned the trust of manufacturers, customers, and team members in the communities they serve.
Business highlights
Se habla espanol
Emergency services offered
20 years of experience
Services we offer
Installation - composite, metal, wood shake, tile & flat roofs. Roof Cleaning & Moss-Proofing Services. Roof Repair.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Reviews
4.6249 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 10% | ||
| 5% | ||
| 3% | ||
| 3% |
Showing 76-100 of 249 reviews
John G.
Apr 2017
very well done.
Response from Guardian Roofing, Gutters & Insulation
"[Member Name Removed], Thank you for your review! We appreciate you taking the time to do this. Thank you for being our valued client here at Guardian Roofing! Sincerely, Lauren Client Care Specialist"
Darin R.
Mar 2017
Excellent customer service, would recommend and use again.
Response from Guardian Roofing, Gutters & Insulation
"Good morning, [Member Name Removed]. Thank you for your review and being our valued client. We are thrilled to know you had an excellent experience using Guardian Roofing. Please do not hesitate to reach out regarding your roof in the future! Sincerely, Lauren Client Care Specialist"
Matthew D.
Feb 2017
It went well. Started and ended according to plan. We had 3 bids on a the roof. Guardian wasn't the cheapest but they were the most thorough. For example, they offered to replace our skylights. We'd actually been having problems with ours so we were thrilled to get them switched out and it wasn't very expensive to do so. They also offered to fix an exposed wood railing that was giving us issues. In all, they did a great job. The only reason that I gave them a B in quality is that we were finding nails and debris for days after they were done. Cleanliness is a big selling point of theirs so they could have done a little better here. Regardless, I would hire them again. They did a great job on installation and fixed several issues.
Response from Guardian Roofing, Gutters & Insulation
"Hello [Member Name Removed], Thank you so much for your business and entrusting Guardian Roofing with your home! I cringe to hear there was debris left behind, but I really appreciate your feedback so we can share with our team and make sure we focus on all aspects of our quality and service. Cleanliness is more than a selling point, it needs to be our standard and we're very thankful for your honest evaluation. Sincerely, Lori Swanson, Owner"
Katie H.
Feb 2017
This is a valuable service and is extending the life of my roof. I am very happy with the annual maintenance agreement. Guardian Roofing did an excellent job.
Response from Guardian Roofing, Gutters & Insulation
"[Member Name Removed], Thank you for your kind words and entrusting us with the care of your roof! We look forward to being your trusted roofing professional for many years to come! Sincerely, Lauren Client Care Specialist"
Daniel C.
Feb 2017
It was fantastic, I have maintenance agreement with them. I think this year they are going to come out and spray again, they do that once a year. That I am sure I will be charged for regardless. They do a great job. They always make sure they clean up. I have never had any issues with them over spraying or anything like that. I pay a monthly fee for a maintenance. I have never used any other service but when I looked around, I believe that they were maybe not the cheapest, but probably the best value that I saw.
Michael G.
Feb 2017
Very good. They were great! They identified a problem, even though it cost us more than we thought it would, they would have not had a good roof on had they not have done the repair work the other companies did not do. We got estimates, they weren't the cheapest but I felt like they did good quality work. I felt like we got our money's worth. When they said they were going to be here they were.
Response from Guardian Roofing, Gutters & Insulation
"[Member Name Removed], It is so nice to hear that you saw the value in our company and the work we were able to provide! Thank you for entrusting us with your roof! If you ever need us for anything just give us a call. Sincerely, Lauren Client Care Specialist"
Connie W.
Jan 2017
It went well.
Response from Guardian Roofing, Gutters & Insulation
"[Member Name Removed], We are so pleased to know we have been able to give you continuous help with maintaining your roof. Thank you for being a valued customer of ours! Lauren Client Care Specialist"
Michael L.
Jan 2017
When they took off my shake roof and put up an composite roof, when they took off the shake, the damaged the siding and stuff, they did not match the paint, like they said they would. I got different color spots, and need to look for someone to repaint the house. I got an referral from an neighbor, and was disappointed with Guardian, and I had to have them back in for the siding they split, never said anything about the painting not match, they said the paint is new and has to be seasoned, but the paint has not matched up yet, couple things like that, they sent some things to refer them, and I have not done that, I am not pleased with them, the price is great, roof is fine, the peripheral stuff, lets say I won't hire them again. I even sent an email, how to take care of an composite roof, and I never heard from them. The price is fine,The roof is good, the customer service is not. Their peripheral is not great. They damaged some siding, came back to fix it, some siding still split, but the house is not gonna fall down because of it. They are big around here, but its not an company I would recommend to anybody, from my personal experience. The guy came, and gave us an discount, the roof is fine, but the installation has some issues.
Response from Guardian Roofing, Gutters & Insulation
"Good morning [Member Name Removed], We are sorry to hear about your experience but greatly appreciate your feed back. Guardian Roofing strives to provide our clients with the best customer service and experience. I am very sorry that we did not meet your expectations, but we will do our best in the future to make sure this does not happen again. Please give our office a call to further discuss this matter and we would be more than happy to help! Lauren Client Care Specialist"
Michelle C.
Jan 2017
They where very punctual for their appointment time. They have workers with uniforms on and well marked trucks showing they are with Guardian Roofing. Very professional. They did find the leak and where very good about explaining why the leak happened (we have an old roof, with old roofing nails, weather etc..) and how they where going to fix it. They did a great job in fixing it. We have not had any more leaks. But if we do we will call Guardian Roofing again. They did a great job.
Response from Guardian Roofing, Gutters & Insulation
"[Member Name Removed], It's great news that we were able to locate, address and fix the leak in your roof! Thank you for choosing us as your trusted roofing contractor! Sincerely, Lauren Client Care Specialist"
Mike H.
Jan 2017
Overall the roof turned out great in the end, and Guardian was professional to get this project to completion. Unfortunately it was a long difficult path to get to the project finished - the roof part of the job went pretty well. I really like the new roof and give it 5 stars. However the skylight part of our project was very challenging and painful for all parties involved. We have opening Velux skylights, and the new skylights were not compatible with the old wiring and controllers. I would have expected the salesman or installers to have known that prior to installation. If that had been known up front it would have been very easy to address the problem with a different Velux product. Unfortunately it ended up with skylights installed that required pulling wires through finished sheetrock, which was messy and painful. It all turned out well in the end, and Guardian was very ethical and held to their original commitments, which I greatly appreciate. I know other contractors who would either try to shift the blame to someone else or walk away from the job and leave the homeowner to resolve the problems themselves. Thankfully, Guardian and I worked through the problems step by step and came to an acceptable solution for both of us. We have working skylights now, walls patched, and other than a lot of interior painting this one is done. 5 stars for the roof, 2 stars for the skylights. In summary I called it 4 stars because they didn't cut bait when the skylight project went sideways.
Response from Guardian Roofing, Gutters & Insulation
"[Member Name Removed], Thank you so much for sharing your review. We understand the project did not end up going as smoothly as expected but we sincerely appreciate you sticking it out with us to the end. We are so thrilled you are satisfied with your new roof. If you need us for anything in the future, have questions or concerns, just give us a call! Lauren Client Care Specialist"
Ellen W.
Jan 2017
Recieved three bids from locally well known roofing companies recommended by friends. Guardian was the only one to request attic access during the bid process. Identified additional problems and included those items as part of their bid; thus eliminating unplanned non-recurring (surprize) additional costs during the installation project. All three bids were within $2K of each other; however, Guardian non-recurring work was part of their bid, and was not the highest bid submitted. Crews arrived on the day and time scheduled in advance; cleaned up complely (roofing paper, shingles, nails, staples, wood scrapes, etc.) at the end of each workday over the three day project. Foreman walked through progress at the end of every work day and upon completion. Two weeks after project completition, Guardian conducted an internal photo review of the project at their offices; identified a few minor items to address; contacted us and completed those items a few days later. Entire project from bid, installation, clean up, follow up was EXCELLENT!!
Response from Guardian Roofing, Gutters & Insulation
"[Removed Member Name] and [Removed Member Name] , It makes us so happy to know you value our process! We want to be your Guardian (roofer) start to finish during your enire roofing project as we know how stressful this can be! Thank you for being such a valued customer of ours! Sincerely, Lauren Client Care Specialist"
Grant R.
Jan 2017
Guardian redid the flashing around the skylight that other roofers we're not able to fix. We haven't had any issues since having Guardian out. While they were here, we also had them do some repairs to our ridge, redo the flashing around our chimney that another roofer did incorrectly and address a couple pipe boots that were corroding. Guardian also cleaned the cedar shakes and treated them and the roof looks better than it ever has.
Response from Guardian Roofing, Gutters & Insulation
"Good morning! We are so pleased to know that Guardian was able to help! Give us a call anytime if you have any concerns or questions regarding your roof! Thank you! Lauren Client Care Specialist"
Linda H.
Jan 2017
It went really well. Extremely satisfied.
Doug M.
Jan 2017
Guardian Roofing has been fair and responsible. We have had them do work for us for a few years. The staff is professional and very pleasant. It is a wonderful company.
Response from Guardian Roofing, Gutters & Insulation
"Hi [Member Name Removed], Thank you so much for your kind words. We strive to ensure our customers get the best service out there and knowing we accomplished that makes us thrilled! Thank you for continuously choosing Guardian for your roofing needs! Sincerely, Lauren Client Care Specialist"
Shanan S.
Jan 2017
EXCELLENT. Guardian Roofing is the best Roofing company out there. After several MONTHS of interviewing other companies, Guardian surpassed them. Both in customer service, quality of materials, labor and overall experience. Guardian has a top notch sales team and their labor team is incredible. For the money you put into this type of expense, you want the best. From day 1 of meeting the sales team we feel comfortable and secure. They worked hard at getting us the most for our dollar and their warranty is exceptional. When you call their office, they have highly trained customer service reps to help you right away. We will NEVER do business with any other Roofing company again. They treat you like family and you just don't get that in today's society anymore. Their company is by far one of the best out there. As an added plus, they give back to the community. They are truly a one of a kind company. BIG hearts and kind professionals.
Response from Guardian Roofing, Gutters & Insulation
"[Member Name Removed], Thank you so much for your words!! It is our pleasure to assist you with all of your roofing needs! We want to make sure we continuously provide you with the BEST experience possible! It means so much to us to have clients like you apart of the Guardian family! Sincerely, Lauren Client Care Specialist"
Clifford D.
Jan 2017
Quite well
Zach R.
Jan 2017
Excellent. I called Guardian Roofing late on a Friday afternoon/evening when the leak started. It had been pouring for a few days straight and the company was undoubtedly very busy already. They sent a guy over right away! He explained how previous repair jobs performed by a different company were not sufficient and fixed the problem the right way. We have not had an issue since, and they even checked back in with us to make sure everything was still good. Overall, they are very professional and get the job done right.
Response from Guardian Roofing, Gutters & Insulation
"[Member Name Removed], Thank you so much for your kind review! We are so thrilled to know we exceeded your expectations! Please do not hesitate to give us a call if you need us for anything in the future! Sincerely, Lauren Client Care Specialist"
Loren K.
Jan 2017
From day one of deconstruction to completion of our project, even with weather issues, everything went extremely smooth. The new roofs and chimney are wonderful. When all was done you would never have known what a mess we had before the job; Guardian Roofing left our home looking better than before starting. Every piece of debris was picked up!! The roofing was washed down (due to mortar runoff from new chimney); in other words, we couldn't be more pleased.
Response from Guardian Roofing, Gutters & Insulation
"Good morning [Member Name Removed], We are so excited that you love your new roofs and chimney! We wants to continuously exceed your expectations, so please do not hesitate to give us a call if you need us for anything! Thank you for choosing Guardian Roofing for your project! Sincerely, Lauren Client Care Specialist"
Loretta R.
Jan 2017
It went good. Date for installation changed several times due to weather.
Gino L.
Jan 2017
salesman was timely but it took months to get it scheduled. Very flexible and responsive when we asked for solar tube right before the work was to begin. Had issues with roof ridge but they said they could not do the work to correct so I had to hire another roofing company. Guardian came back and finished the work. Let plastic backing trash on my lawn and bushes. They did not clean up well. Had to call to have them come back and clean the roof of moss. Still have some moss so not through and they still need to come back to spray preventative....can't do it until the spring 2017. Have a 5 yr guarantee so I will have them come out and clean again. Will see if they are better at it.
Philip N.
Dec 2016
The folks at Guardian did great at communication and alerting me to items that were discovered once the existing roof section was removed. Fellows in the field doing the work also provided options for repair. These folks did a great job of making repairs and we did not need to re-construct major portions of the roof. I had a single change associated with the discovery of damage in the roof system, I was quoted a price and sent pictures before the work began. The fellows were able to perform and complete the work on schedule for the agreed upon price and Change Order amount. Guardian was not the cheapest but they did do an excellent job, I'm glad we did not go with the cheapest alternative. We did not need another crew or to reschedule. As an Engineer I was also impressed by the crews attention to safety, organization and clean-up. I would use Guardian roofing again. Phil Newton 2016
Jane M.
Oct 2016
I would recommend them.
Roy T.
Jul 2016
unknown
Ev M.
Jun 2016
They were very expensive I think they did an okay job when I hired them probably not. They were avenge.
Sam D.
Jun 2016
unknown
Licensing
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FAQ
Guardian Roofing, Gutters & Insulation is currently rated 4.6 overall out of 5.
Yes, Guardian Roofing, Gutters & Insulation offers free project estimates.
No, Guardian Roofing, Gutters & Insulation does not offer eco-friendly accreditations.
No, Guardian Roofing, Gutters & Insulation does not offer a senior discount.
Yes, Guardian Roofing, Gutters & Insulation offers emergency services.
Yes, Guardian Roofing, Gutters & Insulation offers warranties.