Award-winning Guardian Roofing, Gutters & Insulation has been serving the Puget Sound region with quality top-of-home solutions for almost twenty years. From the first call to the final installation report to ongoing warranty protection, the family-owned and operated company has earned the trust of manufacturers, customers, and team members in the communities they serve.
Description of Work: They fix the leak of my roof.
Rating Category
Rating out of 5
Yes, I recommend this pro
Patricia D.
10/2018
5.0
roofing
 + -1 more
Very well & very reasonable!
Description of Work: Recover on my roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Guardian Roofing, Gutters & Insulation
Thank you for taking time to post a review for Guardian. We truly apprecate your business! Lori Swanson/Owner
Doug D.
07/2017
5.0
roofing, roof cleaning
 + 0 more
Great job. Well worth it.
Description of Work: Clean and protect roof from moss. They have a 3 year plan.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Guardian Roofing, Gutters & Insulation
Thank you so much for your business and taking time to post this review! Our Team truly appreciates your kind words. Lori Swanson, Owner & Founder Guardian Roofing
JAMES W.
07/2017
5.0
roofing, roof cleaning
 + 0 more
On time and professional.
Description of Work: Roof inspection and price for removal of old shingles with new underlayment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Guardian Roofing, Gutters & Insulation
Thank you very much for the opportunity to assist you with your roofing needs! We appreciate you taking the time to post your feedback. Lori Swanson, Owner & Founder Guardian Roofing
Yvonne S.
07/2017
5.0
roof cleaning
 + -1 more
great crew
Description of Work: Moss prevention treatment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary B.
07/2017
5.0
roofing
 + -1 more
Just what I wanted.
Description of Work: Excellent service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ELLA K.
07/2017
5.0
gutter cleaning, roofing, roof cleaning
 + 1 more
good job no complaints
Description of Work: Austin cleaned our roof better than anyone ever has. We love guardian
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Guardian Roofing, Gutters & Insulation
Thank you [Member Name Removed] for your business! We truly appreciate your review!
Jarrold S.
07/2017
5.0
roofing, roof cleaning
 + 0 more
It went very well.
Description of Work: Had my roof cleaned and moss proofed. I am very pleased with the results.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Guardian Roofing, Gutters & Insulation
Thank you [Member Name Removed]! We appreciate your business! Excited to hear your roof is looking great now!
John G.
04/2017
5.0
roofing
 + -1 more
very well done.
Description of Work: leak in roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Guardian Roofing, Gutters & Insulation
[Member Name Removed], Thank you for your review! We appreciate you taking the time to do this. Thank you for being our valued client here at Guardian Roofing! Sincerely, Lauren Client Care Specialist
Connie W.
01/2017
5.0
roofing, roof cleaning
 + 0 more
It went well.
Description of Work: We've used Guardian several times and have an ongoing maintenance contract with them. Because of the climate, moss is a constant problem and they have generally done a good job cleaning the roof. When we see moss they are also very good at responding quickly. They originally did some roof repair for us. Overall we've been very satisfied and continue to use them.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Guardian Roofing, Gutters & Insulation
[Member Name Removed], We are so pleased to know we have been able to give you continuous help with maintaining your roof. Thank you for being a valued customer of ours! Lauren Client Care Specialist
Clifford D.
01/2017
5.0
roofing, skylights
 + 0 more
Quite well
Description of Work: Cleaning of roof sky lights
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Jane M.
10/2016
5.0
roofing
 + -1 more
I would recommend them.
Description of Work: Replaced a new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Roy T.
07/2016
5.0
roofing, roof cleaning
 + 0 more
unknown
Description of Work: Had gentle debris cleaning done of our roof, which was much needed. I appreciated their process and materials used compared to others (more eco friendly for our yard and kids). Wasn't the cheapest bid, but the process was worth it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Sam D.
06/2016
5.0
contractors
 + -1 more
unknown
Description of Work: Some shingles had blown off my roof. It took a while to schedule someone to come out for an initial estimate, and about a month longer for the repairs. That may sound bad but: 1) many people had shingles blown off, so it was a very hard time to get a roof repair; and 2) Our roof had a temporary repair that would hold. I think if things had been dire, they would have arranged for a quick fix to hold until the roof could be properly serviced. They even took away our old satellite dish for free.
Rating Category
Rating out of 5
Yes, I recommend this pro
Don B.
06/2016
1.0
roofing
 + -1 more
see above
Description of Work: Installed our cedar shake roof 15 years ago. Called them to get an estimate for cleaning same. Did not receive a call back, I left a message for them again and received a voice message indicating they had inspected the roof and the representitive had provided me an estimate. I had not been contacted nor, to the best of my knowledge, had the roof been inspected. I again requested an inspection of the roof the had installed and they indicated they had no record of us as clients. I now have no interest in doing business with them again.
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0
$400
Rod C.
05/2016
4.0
roofing
 + -1 more
unknown
Description of Work: Tore old roofing material off, place plywood over base lap boards, replace peek cap and replace all flashing around skylights and rock chimney, which required some masonry work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$14,000
E R A.
04/2016
5.0
roofing, roof cleaning
 + 0 more
unknown
Description of Work: We were out of town for an extended period, but arranged for them to come to our home and repair the roof in our absence. They took care of everything, kept us informed, no surprises, cost came in as expected. We've used this company before and they are very good. Recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Guardian Roofing, Gutters & Insulation
Thank you so much for the comments! We are thrilled you gave us the opportunity to serve you an additional time. Thanks again! Aaron Santas - Owner
LAURA R.
09/2007
3.0
roofing
 + -1 more
Representatives were very professional, but it took more than a week just to get the estimate and had 3-4 week backlog before they could do the job after that. Jorve was much more expensive that other companies. We considered them because acquaintances had been very pleased their work on their house in Green Lake.
Description of Work: Estimate for tear off and re-roof of 1400 ft rambler. 30 yr laminate and new skylight.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
3.0
punctuality
5.0
JUDY H.
09/2007
5.0
roofing
 + -1 more
They were excellent. Cleaned up everything afterward, like they weren't even here. It was a joy working with them. Very good about explaining everything, talking over everything on what to expect, etc.
Description of Work: Put a brand new roof on.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Ruth K.
06/2007
4.0
roofing
 + -1 more
The salesman came promptly and was well-prepared. He presented his estimate and indicated there would be a 10% discount if we signed immediately. We were able to wait 24 hours but still felt some pressure. We were told they would start in 6 weeks but the date was not firm. We had a vacation scheduled in 8 weeks and left messages but calls about scheduling were not returned. Then I got a call on my cell while on vacation that the crew was at the house! We rescheduled and the work began the day after our return. The work was fast, and the underlying problems were solved creatively. The foreman Nick communicated his plans clearly and listened to our input. He worked hard and was efficient. The jobsite was left neatly at night and the uncovered roof was secured by plywood and plastic against any rain. No radio playing. The cleanup was thorough - outside - but much debris was left in the attic. We learned that if you refer someone, you get a kickback of 2% of the contract.
Description of Work: Thompson Roofing completed a tear-off and replacement of our roof. When the roof was off, some underlying problems were revealed, and those were addressed also. A ridge vent was installed and additional ventilation added in the eaves. After the December 2006 windstorm blew off some shingles (the roof had yet to be warmed to 70+ degrees to provide complete adhesion), they came the next day to replace them.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$9,000
J Nina M.
03/2007
1.0
roofing
 + -1 more
Our company called for a roofing estimate for a new re-roofing job. The tenant confirmed they showed up and went on the roof. He also gave us their business card, that Thompson left with him. Two months elapsed and we never heard from them, never received a bid, never received a call. We called their office to ask if we were ever going to receive a bid, and the woman who answered just said, "All I can do is leave a message." I would never use a company that is so indifferent to business. It was a good size roof, and we are an established 40 year old rental company. Were very serious about a new roof. The company who actually did give us a bid got that roof job, and now they are putting on another one.
Description of Work: No work performed.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Guardian Roofing, Gutters & Insulation
WE LET THE OWNER KNOW WHEN WE ARE SETTING UP A SPECIFIC APPOINTMENT TIME THAT THE CUSTOMER (OWNER) NEEDS TO MEET THE PROJECT ESTIMATOR WHEN PREVIEWING A JOB. THE TENANT (WHO WE WERE LEAD TO BELIEVE WAS THE OWNER) WAS TOLD THE TYPE OF WORK THEY WERE WANTING DONE WAS NOT SOMETHING THOMPSON ROOFING DOES AND WE RECOMMENDED ANOTHER ROOFING COMPANY THAT COULD HELP THEM. UNFORTUNATELY WE DID NOT GET TO MEET THE OWNER AND PASS ON THE APPROPRIATE INFORMATION TO THEM. THE RECEPTIONIST SHOULD HAVE BEEN MORE PROFESSIONAL IN THE HANDLING OF THE CUSTOMERS CALL, SHE HAS SINCE RECEIVED TRAINING IN TAKING RESPONSIBILITY FOR THIS CUSTOMER AND GETTING THEIR QUESTIONS ANSWERED IN A TIMELY FASHION. WE APOLOGIZE TO ANY CUSTOMER WHO WAS NOT GIVEN THE BEST POSSIBLE CUSTOMER SERVICE.
CHARLES C.
02/2007
5.0
roofing
 + -1 more
Work was scheduled and accomplished promptly and professionally by an experienced tile man. I'm well satisfied with the work. Price was one-third less than competitors bid.
Description of Work: Repair to cement tile roof from falling tree damage. Replaced 2X10 rough cut cedar barge board, 10 rake tiles and 10 field tiles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,356.74
Response from Guardian Roofing, Gutters & Insulation
THANK YOU FOR THE KIND WORDS! WE APPRECIATE IT.
05/2006
3.0
roofing
 + -1 more
My conclusion: I don't think Jorve is very interested in doing re-roofing, and prefers new home roofing without the burden of existing roof removal. The very high price proposed ($17,195 for 40-year shingles after tax) leads me to this conclusion.
Description of Work: The Jorve estimator arrived promptly at the appointment time- 10 am, 3-25-06. After he inspected the roof, we talked of shingle types & warranty periods. This resulted with a request for option prices for both 30- & 40-year warrantied shingles. Jorve was unable to install gutter covers, which I wished. On 3-30-06, I received the Jorve proposal which itemized costs of 30- & 40-year rated roofing as requested. However, I noticed the proposal excluded repair or replacement of damage to plants/shrubbery & damage to existing gutters, which may occur in the course of the existing roofing removal, even though the proposal indicated Jorve insurance would cover property damage. Apparently Jorve installs roofing for more than 1,000 homes per year & utilizes multiple installation crews.
Rating Category
Rating out of 5
value
1.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
07/2005
5.0
gutter repair
 + -1 more
THE PEOPLE THAT DID THE WORK WERE EXCELLENT. THEY WERE FRIENDLY. THEY ALSO DID A GOOD JOB AND THEY WERE ON TIME. IT WAS WELL WITHIN THE PRICE RANGE, WE WERE LOOKING TO SPEND.
Description of Work: THEY PUT ON RAIN-PROOF GUTTERS. THE GUTTERS YOU DO NOT HAVE TO CLEAN.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
05/2005
5.0
roofing
 + -1 more
THIS WAS AN EXCELLENT OVERALL EXPERIENCE. THEY WERE VERY RESPONSIVE TO OUR CALL AND VERY THOROUGH IN THEIR INVESTIGATION OF WHAT CAUSED THE LEAK. THEY SEEMED VERY FOCUSED ON MAKING SURE WE HAD A GOOD CUSTOMER EXPERIENCE.
Description of Work: OUR ROOF WAS INSTALLED BY JORVE IN MAY OF 1995. THIS SPRING (MARCH 2005), WE DEVELOPED A LEAK AROUND OUR CHIMNEY. WE CONTACTED JORVE TO REPAIR THE PLACE ON THE ROOF WHERE THE LEAK INITIATED. EVEN THOUGH WE HAD FAR OUTLIVED OUR WARRANTY, THEY PERFORMED THE WORK AND DID NOT CHARGE US (EVEN THOUGH WE FULLY EXPECTED TO PAY). IN ADDITION, THEY CONTACTED US SEVERAL WEEKS LATER TO MAKE SURE THE LEAK WAS COMPLETED CORRECTED.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Roof Cleaning,
Gutters,
Skylights,
Chimney Repair,
Gutter Cleaning,
Masonry,
Insulation,
Chimney Caps
FAQ
Guardian Roofing, Gutters & Insulation is currently rated 4.5 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Guardian Roofing, Gutters & Insulation accepts the following forms of payment: Check,Financing Available