Efficient Communication Solutions, Inc.

Thank you

My quote was painless and the man who came out was quite knowledgeable. The installers were friendly and did the job to my exact specifications. Would hire again!

ECS team is wonderful to work with. They are able to communicate at client level regarding complex solutions for phone and networking needs. They are prompt, professional and knowledgeable and always go the extra mile regarding service. True white glove service. We have maintained our relationship with them for over 10+ years, even when competitors tried to win our business with promotions. They have met our companies growing needs, provided options to choose from in an ever increasing technologically complex market to keep us relevant, and we know we can always rely on them. Keep up the good work!

friendly, efficient, funny

The technician was swift, knowledgeable, and was very well versed in the Lorex camera system. He installed the application on our phones, secured our modem and WiFi. Made sure everything was working properly before leaving. He was a very nice man. I would definitely recommend them for communication solutions.

They are very professional and did the work in a timely manner. Would hire them anytime!

They came out on time and did a great job and left everything very clean. I have hired these guys several times and they have always done a great job.

They came when they were suppose to and did a nice job, very happy with this company. Spent a lot of time explaining to us how to view the system.

Hard working team got the job done according to expectations. I'm not clear on customer support but hope there is some if needed.

Just great service

Great sales manager and team members that did the install were very professional.

The crew worked very hard,polite,kepted us in the know, very clean.

The crew #2-men were on time,very polite,explained everything,very clean.....

don;t have time or interest in completing these bureaucratic forms but these guys are great

Charles was very experienced and informant on the issues I was having on the camera system we were having. Installatons Techs did a great job and what they installed was clean, no hanging wires , no sloppiness. Just clean and professional installed.

Tech Josh Greeney came out to troubleshoot existing Lorex Security cameras. Josh sat in his truck for two hours and billed me for 2.75 hours. After adjusting one camera. We have four cameras that are still not working and they have billed us for the time he sat in his truck $326.98.

I appreciated that I could give remote instructions to the installation technician, who was able to get our entire 5 system configuration programmed, initialized and running, and check to make sure their weren't any issues or errors. It was super helpful.

Good work by Josh. Little discrepancy on the billing but easily handled by Charles and Don. Super guys. We are grabbing beers once out of quarantine.

really fast

The tech they sent out was supposed to fix the problem and he told me what needed to be done. It was more of a consult. He was sent out here for a totally different reason. And for that it was a $180.00 consult.

Ask all the questions you can when they are there! They did a great job and the employees were very respectful and informative!

Great customer service. It took them 3 trips to diagnose and solve the issue but they did solve the issue. I got charged for all 3 trips though.

They provided an accurate quote, were on time and did everything we needed them to do. What more could you ask for? On top of that, they made recommendations that saved us a lot of money and spent a little extra time upgrading some of our existing wiring so that we got the best quality install. The entire experience was great and easy and I feel like we made the right choice going with them for our job. If we ever have anything like it in the future they will be the first people we call!

Charles was very professional when providing the estimate. Great customer service provided by Josh and Craig who installed the system. They cleaned after themselves. They consulted with me to troubleshoot the lay out and available materials. Overall they were great.

THEY SEEM TO BE VERY BUSY