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Doors West

Garage Doors, Doors

About us

Mention Angies List to get 10% off any new installed garage door and $35.00 off any new installed Operator. Doors West has been a family owned and operated since 1977. The term "Customer Service" is used freely by many companies but is not usually executed without requiring lots of money. Even then, its not always given. Some companies start by offering a low price and then up sell their customers to make the revenue they want. At Doors West, we pride ourselves in redefining the meaning customer service by providing TRUE customer service no matter what job, big or small! Being family owned we rely on repeat and referral business which you only get by treating customers the way we would want to be treated! Call today and let us show you that Great Service, Fair Prices and Integrity still exists!

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Garage Door Repair, Garage Door Service, Garage Door Installation, Garage Door Openers, Garage Door Remotes, Garage Door Keypads, Garage Door Torsion Springs, Garage Door Extension Springs, Garage Door Swing Up Springs, LIftmaster, Raynor, Northwest Door, Amarr, Clopay, Martin, Wayne Dalton, Garage Door Replacement Panels, Garage Door Sections, Entry and Interior Doors

Services we don't offer

Painting, whole building construction

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.943 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
0%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-43 of 43 reviews

Candice A.
09/2017
5.0
garage doors
  + -1 more
Excellent product and service.
Description of Work: Garage doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gayle M.
08/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: Called them about a broken garage door. I expected it would need to be replaced, but they were able to replace just a panel, saving me hundreds of dollars. They also made some needed adjustments. They showed up on time, did the work quickly, and my garage door works perfectly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathryn E.
03/2016
5.0
garage doors
  + -1 more
.
Description of Work: Excelled, efficient, complete fix of my two garage doors. Good price to!
Rating CategoryRating out of 5
Yes, I recommend this pro

L. Angela G.
06/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Rehooked cable, lubricated and adjusted tracks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Rachel M.
06/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Spring broke on my garage door, so I was stuck inside. I couldn't even manually open my door. So I called Doors West, since they have a 24 hr emergency line and talked to Mark. He had someone out so my house within a couple of hours. | |They replaced the springs within an hour's time and fine-tuned the door in general, so that there is no more LOUD noise when the motor is engaged. | |Very pleased with them and will DEFINITELY use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Greg B.
05/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Ordered gate operator and related instalation parts. The process could not have been any better they are a great company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,795.67

Alison B.
09/2014
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Patrick J.
06/2014
5.0
garage doors
  + -1 more
.
Description of Work: Replaced opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

G. S.
06/2014
4.0
garage doors
  + -1 more
unknown
Description of Work: He checked my garage door and found the rollers were sticking, fixed the problem for free. TOld me to call him when I had a real problem. Great service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Robert S.
07/2013
5.0
garage doors
  + -1 more
The garage door spring on the door we park our Dog Show car broke on the 4th of July. I left a message on Doors West Emergency number on the 4th and got a call back from Travis. He told me what the cost was for emergency service and recommended if I could wait a day they would try to fit me in to allow my wife to get the car out of the garage to go to the Enumclaw Dog Show on the weekend. I called Friday morning and Travis rearranged his tech schedules to replace the broken spring. Spring has been replaced and the Dog Mobile is loaded up for the weekend dog show. This is customer service at it's best. I was totally blown away with their willingness to adjust their schedules on a very short notice to help us out.
Description of Work: Replaced broken garage door spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Donald R.
05/2012
5.0
garage doors
  + -1 more
Beautiful job
Description of Work: Outstanding in all respects; the best price; experienced and friendly service men and great product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Geri D.
09/2011
5.0
garage doors
  + -1 more
After my multi-panel garage door was damaged due to a very unfortunate incident, Doors West was contacted for an estimate and replacement of the lower panel . The price and date of repair estimate were given over the phone after I released a few details. Within days of the estimated date given for repairs (actually they were early by 2-3 days), I was contacted and told that all parts had arrived and to verify the appointment. The repairs were done on schedule. The end results were that their estimate ended up being the actual cost, the work was done professionally, quickly and they left no signs of ever having been there except for the fact that the door was looking brand new. Mr. Lambert (Travis) was courteous, polite and helpful in every way and without any hidden issues. My expectations were met in every way and I would highly recommend Doors West's services. Unlike a previous report, I knew not to expect the old parts to be around after the repairs were done and would have requested Doors West to leave them behind if I needed them.
Description of Work: Take out lower panel of a multi-panel garage door and replace it with a matching new panel, test it and make any required adjustments.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$368

Gordon T.
11/2008
2.0
garage doors
  + -1 more
I had a Sears unit in the garage, and they explained to me that they couldn't get parts for this unit so I needed a new one. They did replace my unit and when I went out to look at the old unit they had teken it with them. I would have liked to keep this unit and try to find replacement parts on my own.
Description of Work: I called them to repair and replace my garage door unit.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$200

Response from Doors West
I would like to apologize on behalf of Doors West. We have no problem leaving behind any and all old equipment/parts if requested to. Some customers assume that we will leave those items behind. We have found that most customers would like us to haul off and dump those items so our clients don't have to take care of it themselves.

Pam K.
08/2005
5.0
garage doors
  + -1 more
WE'VE HAD WORK DONE BEFORE FROM OTHER COMPANIES, BUT THIS TIME, WE'VE BEEN HAPPY WITH THE OUTCOME, AS THE SENSORS ARE WORKING AND THE DOOR APPEARS TO BE RUNNING SMOOTHLY ON THE TRACKS.
Description of Work: THEY WORKED ON OUR GARAGE DOOR SENSORS. COMMENTS FROM CO: BOTH GREENS WERE ON, BUT FLICKERING. EYES ALIGNED MARGINALLY. EYES WERE RE-ALIGNED, RESET AND ADJUSTED THE DOOR AND TRACK.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$81

Response from Doors West
We appreciate your business. Thank you for the nice comments.

07/2005
5.0
doors
  + -1 more
DOORS WEST IS A GREAT PLACE TO USE. WE HAVE USED THEM MANY TIMES AND WERE ALWAYS HAPPY WITH THE TURN OUT! THEY ALSO HAVE A SHOW ROOM SO YOU CAN SEE SOME OF THEIR DOORS TO!
Description of Work: THEY REPAIRED OUR DOORS AFTER THEY WERE INSTALLED, THEY REPAIRED ONE DOOR THAT HAD BEEN INSTALLED WRONG!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

Response from Doors West
Just to clarify, We fixed this customers door after another company had installed them. We run into this problem frequently as not all company's train their installation technicians long enough before sending them into the field alone. We appreciate your comments and your business Diane!

07/2005
4.0
garage doors
  + -1 more
THEY SAID WHAT TIME THEY WERE GOING TO COME. THEY SAID EIGHT AND THEY WERE THERE AT EIGHT O'CLOCK. THEY CAME ON TIME, AND THEY LEFT ON TIME. THE MESS THEY MADE, LIKE SODAS AND PIECES OF WOOD, THEY CLEANED UP BEFORE THEY LEFT. THAT WAS VERY GOOD.
Description of Work: WE HAD GARAGE DOORS PUT IN.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$325

Response from Doors West
Thank you for your comments and your business !

07/2005
5.0
garage doors
  + -1 more
IT IS A ONE PERSON COMPANY AND HE WAS VERY NICE AND VERY FRIENDLY. HE WENT RIGHT TO WORK AND GOT EVERYTHING DONE, FASTER THAN I THOUGHT HE WOULD. I THOUGHT THE PRICE WAS EITHER AT, OR BELOW, WHAT EVERYONE ELSE WAS OFFERING.
Description of Work: HE ADJUSTED MY GARAGE DOOR AND PUT IN A NEW OPENER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Doors West
We are not actually a one man business or at least haven't been in about 30 years. But that's ok. We still appreciate your comments and your business!

KEN J.
05/2005
5.0
garage doors
  + -1 more
THE EQUIPMENT WAS AT A GOOD COST. THE GENTLEMAN WHO INSTALLED THE DOOR WAS VERY RESPONSIVE. I WENT IN AT 4:00 PM TO ASK QUESTIONS ABOUT THE SPRINGS AND HE HAD MY GARAGE DOOR WORKING BY 6 PM
Description of Work: DOORS WEST PROVIDED EQUIPMENT AND LABOR TO INSTALL TWO GARAGE DOOR SPRINGS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223.86

Response from Doors West
Thank you for your comments and your business!
    • 1
    • 2(current)

Contact information

3716 Auburn Way N Ste 107, Auburn, WA 98002

http://www.doorswest.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Doors West is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Doors West accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Doors West offers free project estimates.
No, Doors West does not offer eco-friendly accreditations.
No, Doors West does not offer a senior discount.
Yes, Doors West offers emergency services.
Yes, Doors West offers warranties.
Doors West offers the following services: Garage Door Repair, Garage Door Service, Garage Door Installation, Garage Door Openers, Garage Door Remotes, Garage Door Keypads, Garage Door Torsion Springs, Garage Door Extension Springs, Garage Door Swing Up Springs, LIftmaster, Raynor, Northwest Door, Amarr, Clopay, Martin, Wayne Dalton, Garage Door Replacement Panels, Garage Door Sections, Entry and Interior Doors
Painting, whole building construction

Contact information

3716 Auburn Way N Ste 107, Auburn, WA 98002

http://www.doorswest.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed