Danny Thomas ProClean

Window Cleaning, Gutter Cleaning, Carpet Cleaning,

About us

Family owned & operated. We clean windows & screens, roofs & gutters & carpets & upholstery as well as Pressure washing services & we have some amazing discounts for our clients. We are very flexible with all of our scheduling and try our hardest to work around your needs. If for any reason you are not happy with our work we will come out and fix it for free, if we are still unable to make you happy we will not charge for the work done & if you already paid we will gladly give you a refund. Additional email - office@dtproclean.com. See website for more service areas.

Business highlights

36 years of trusted experience
Family Owned & Operated

Services we offer

Carpet, Upholstery, Tile, Grout, Spot, Window, Gutter & Roof Cleaning, Groom Carpet Pile, Pre-Vacuum, & Move Furniture.

Services we don't offer

Carpet, Tile, Gutter, & Window Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.8183 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
9%
3
3%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 51-75 of 183 reviews

Lynn D.
01/2015
5.0
window cleaning
Ā  + -1 more
We are planning on using them every six months to clean our windows. It was a very good experience.
Description of Work: They cleaned all the windows in my split level home, inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric N.
01/2015
2.0
window cleaning
Ā  + -1 more
So far no work has been agreed upon or performed. Can we get a refund?
Description of Work: So far he came to look at the job. We have not agreed on the number of windows yet. I emailed a floor plan of our house with the windows to be cleaned clearly marked. He has not contacted us since. The last contact was several weeks ago.

Rating CategoryRating out of 5
value
4.0
professionalism
2.0

$109

Response from Danny Thomas ProClean
I do apologize for the delay on his job. We were communicating on how to count the windows and what windows he wanted cleaned. At that point the office started getting busy with the holiday cleanings and the weather was too cold to work. The emails stopped and I just lost track of where we were in the process. Again, I apologize for my lack of continuing the communication. I do hope he will let us try to contact him to complete the job.

Bob and Dorinda W.
12/2014
5.0
window cleaning
Ā  + -1 more
Job was well done. Technician came on time, did good job, cleaned up afterwards.
Description of Work: Cleaned windows inside and out. Cleaned window screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert S.
12/2014
5.0
window cleaning
Ā  + -1 more
Very personable, orderly, clean, and professional. Most important to us was their willingness to use non-toxic materials.
Description of Work: Washed all windows inside and out in a large home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$450

David C.
11/2014
5.0
roof cleaning
Ā  + -1 more
Went very well. He came and completed the work with no fuss or difficulty on my part at all. I will use his service again.
Description of Work: Cleaned the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Alice A.
10/2014
3.0
window cleaning
Ā  + -1 more
They came twice once to see how many windows and then to do the job. They were punctual actually a little before time. They did not provide me an opportunity to add on screen cleaning or trench cleaning. I liked the other Pro Clean better.
Description of Work: cleaned windows .. I had used ProClean before and I had thought this was the same company. I discovered before he came that it was not the same company. This price was cheaper but I liked the company I used in 2013 better. They did a better job.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$129

Response from Danny Thomas ProClean
I am sorry that I didn't respond to this earlier, and I was not aware that you wanted screens cleaned as well and that in 2014 most of the time if you did not request screen cleaning, I did not offer to clean them. I realize this was a mistake and I have long since changed this policy and always offer screen cleaning when I quote window cleaning unless there are no screens or they are badly damaged. I should have offered to clean your screens and priced that service for you as well and if you choose to have me clean windows for you again I will definitely offer screen cleaning as well. We can also clean gutters and/or carpets for you. Thank You----------Danny Thomas

April M.
10/2014
4.0
window cleaning
Ā  + -1 more
Great. We played a lot of phone tag in the beginning because I was painting my house at the same time and wanted to time everything accordingly. But once we got a date down we were all good.
Description of Work: He cleaned all windows interior and exterior and was even able to get to my 2 skylights.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$275

Jane O.
09/2014
3.0
window cleaning
Ā  + -1 more
The service from Danny Thomas was very frustrating. Very poor communication and it took several calls to get them to come. They are very backed up and we had to wait. I do not recommend them. Their son cleaned the windows and he was good.
Description of Work: This was a deal for window cleaning.
Rating CategoryRating out of 5

June K.
09/2014
5.0
window cleaning
Ā  + -1 more
There were no troubles with scheduling. They were able to complete the job faster than I had anticipated. Everything worked out fine.
Description of Work: I purchased a deal for window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Carolyn R.
08/2014
4.0
window cleaning
Ā  + -1 more
Communication regarding date and time was confused. Once set up to happen, Kevin was fine. I just thought it was very, very expensive.
Description of Work: Washed windows, inside and out, removing screens and washing them.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$350

Bruce C.
07/2014
3.0
carpet cleaners, window cleaning
Ā  + 0 more
The services performed were done well. The overall dealing with Danny Thomas Pro Clean has been extremely frustrating. Danny came out to the house, gave us a verbal bid and told us he'd email the bid to us. Bid was reasonable, so we set up the appointments for carpet and window cleaning. I had to call the office three separate times to actually get the bid emailed to me. I should have cancelled then and there. The carpets were cleaned and the ladies who did the work were very nice and did a good job. Two weeks later the windows were cleaned except they didn't clean the skylight - my biggest motivator for getting the windows cleaned. At the time of the bid my husband and I were both under the impression that the bid included the skylight. The guys cleaning the windows said it wasn't included and that they couldn't clean it. I contacted Danny Thomas he asked that I email him a picture of the skylight, I did twice and no response. Had I known all of this I absolutely would have gone with a different company. Not only was the work not completed to my satisfaction but they have consumed so much if my time and energy.
Description of Work: Clean windows and carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

$600

Chelle M.
07/2014
5.0
window cleaning
Ā  + -1 more
They were courteous, clean and did a good job.
Description of Work: They cleaned all the windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Paul A.
06/2014
2.0
window cleaning
Ā  + -1 more
He came out and did the estimate for the deal purchased. While going over all of the windows he said we had a total of 55 windows. His explanation of a single window is each pane, inside and outside. So one full window, the stationed part is one, and the other part you can raise is another window; basically, when he lifted his squeegee, that is a new window. We counted 22 windows. He said he would give us a discount of 51 windows instead. His total estimate was an additional $384 on top of the deal purchase price. He also said if we do not clean our gutters the windows will get dirty right away, then proceeded to offer the gutter cleaning for an additional $75. We just requested a refund on this deal.
Description of Work: I purchased a Big Deal for $109 Window Cleaning.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$109

Response from Danny Thomas ProClean
I do apologize that there was a misunderstanding of what would be included in this service, at least somewhat because these Angie's list offers were possibly a little bit confusing. I am offering to give an extra discount in the future if you choose to call us for additional work in any of our window cleaning, gutter cleaning and/or carpet cleaning services

Jo D.
06/2014
5.0
window cleaning
Ā  + -1 more
Our tech came to the house and cleaned all of our outside windows, including the second story. He did an excellent job and was very professional. The windows looked great and he was very quick. We would definitely use the company again.
Description of Work: Cleaned our outside windows and screens.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

diane P.
06/2014
5.0
window cleaning
Ā  + -1 more
They did a fantastic job. Cleaned all windows inside and out, plus washed the screens. They did a great job and I will be using them again next year.
Description of Work: Danny Thomas ProClean cleaned 33 panes of glass and 13 screens. They scheduled me sooner than I thought.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Rick H.
06/2014
5.0
window cleaning
Ā  + -1 more
The service went well. They cleaned about 20 windows on our split level home. The technician did a nice job, was fast and thorough. Scheduling was not an issue, but we did play phone tag for a bit.
Description of Work: I purchased a deal for Window Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$109

Joanie B.
06/2014
5.0
window cleaning
Ā  + -1 more
They were punctual and friendly and did a great job.
Description of Work: Window cleaning, carpet cleaning and decks washed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Jackie R.
06/2014
5.0
window cleaning
Ā  + -1 more
This was a Big Deal purchase - very nice experience. Vendor was on time - and got to work immediately - no issues at all. Danny followed up with a nice written Thank You note. Will use this company again for next project.
Description of Work: Wash windows (interior and exterior) - remove screens, too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Vernon G.
05/2014
5.0
window cleaning
Ā  + -1 more
Did exactly what was promised and the windows looked great. This was ona Angie's Big deal discount. Very happy with the work and the speed to get it done.
Description of Work: Wash my 2nd level exterior windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Pam J.
05/2014
5.0
pressure washing, window cleaning
Ā  + 0 more
Washed all of my windows inside and out for $99 Big Deal - they looked great for about 24 hours until a bird pooped on 2 upstairs windows! :( But the rest still look great. Also asked them to do 1 hour of pressure washing which they accommodated. Very satisfied.
Description of Work: Window washing and pressure washing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Margaret M.
04/2014
5.0
window cleaning
Ā  + -1 more
Since he was coming from Federal Way, he called to see if we could reschedule at a time he would be in or area for another service. This was OK and he was skilled and fast.
Description of Work: Window cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Barbara L.
04/2014
5.0
window cleaning
Ā  + -1 more
They were on time, performed the service with little disruption, were very careful around furnishing, plants, etc. The worker had to leave for awhile, but he came back before the end of the day, phoned and told me he was back to finish the job. Great results, will use them again.
Description of Work: Washed all windows under big deal and cleaned all the screens for an additional fee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Leon L.
04/2014
5.0
window cleaning
Ā  + -1 more
He was 1/2 hour later than scheduled, but the company called before the scheduled time to tell us he would be late. He used a soapy applicator, then a scraper, than another soapy, then a squeege to clean off the soap. The process worked great except on one window where there were smudges left on the edges of one pane. He worked quickly and the result was excellent except for the one pane. The one window with the smudges wasn't bad enough to ask him to come back, and could only be seen when the sun was shining thru that window. The windows were pretty dirty before he came, and it was nice to have them all clean and shinny.
Description of Work: Washed all the windows in our house, inside and out.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Patricia B.
03/2014
5.0
window cleaning
Ā  + -1 more
It went okay. He did a good job and was friendly, but I did spend more than the deal.
Description of Work: I purchased a $99 "Big Deal" from Danny Thomas ProClean and they washed my windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Silvia M.
03/2014
1.0
carpet cleaners
Ā  + -1 more
Hi, I would like a refund. I am not confident about Danny Thomas & his services plus his approach put me off a bit. After being late by an hour or so, he came out and did an estimate for extra windows. During the estimate he let me know that his services are not for the client looking for a "deal." After a month I remembered that I hadn't received the estimate and I emailed him. His called & said he lost it. We then rescheduled for last week and he did not show. We then scheduled for Monday and he did not show.
Description of Work: .
Rating CategoryRating out of 5
$99

Contact information

32432 42nd Pl S, Auburn, WA 98001

http://DannyThomasProClean.com

Service hours

Sunday:
9:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
9:00 AM - 10:00 PM

Licensing

Insured

Licensed*

Trade License Number
604735127

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Gutter Cleaning,
Carpet Cleaning,
Floor Cleaning and Waxing,
Roof Cleaning,
Windows,
Pressure Washing,
Gutters,
Upholstery Cleaning,
Awnings,
Ceramic Tile

FAQ

Danny Thomas ProClean is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 10:00 PM

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 9:00 AM - 10:00 PM

Danny Thomas ProClean accepts the following forms of payment: Check,MasterCard,Visa
Yes, Danny Thomas ProClean offers free project estimates.
Yes, Danny Thomas ProClean offers eco-friendly accreditations.
Yes, Danny Thomas ProClean offers a 5% senior discount.
No, Danny Thomas ProClean does not offer emergency services.
Yes, Danny Thomas ProClean offers warranties.
Danny Thomas ProClean offers the following services: Carpet, Upholstery, Tile, Grout, Spot, Window, Gutter & Roof Cleaning, Groom Carpet Pile, Pre-Vacuum, & Move Furniture.
Carpet, Tile, Gutter, & Window Installation.

Contact information

32432 42nd Pl S, Auburn, WA 98001

http://DannyThomasProClean.com

Service hours

Sunday:
9:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
9:00 AM - 10:00 PM