The Firewood Company delivered a cord of mixed quality wood with plenty of scrappy pieces. My main gripe is that when delivering the wood they damaged a low retaining wall and part of a tree. Despite repeated promises from a Les to come fix the wall he never showed up saying that he was rarely in that part of Seattle. However; Les had no problem finding the place when he wanted my cash. Also I am located in NW Seattle, not exactly a million miles from Lynwood where the company is located. When I told him that I would report The Firewood Company to the BBB he couldn't have cared less. This had been the 2nd time I had used their 'services', so obviously this is not a company with a high appreciation of its customers. Fortunately wood does grow on trees and I will not be using The Firewood Co again.
Description of Work: Delivered cord of wood.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
JANE S.
10/2006
5.0
firewood
+ -1 more
Les was very courteous and worked around our schedule for the firewood delivery. They delivered when they said they would and we are very pleased with the quality.
Description of Work: Delivered one cord of firewood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
SUZANNE W.
06/2006
5.0
firewood
+ -1 more
They were responsive in calling back to set up a delivery time. They were on time delivering the wood. They unloaded the wood where I asked and were careful not to leave any in the alley. The wood is good quality in terms of how it is split.
Description of Work: The Firewood Company delivered a cord of seasoned wood to my home.
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Service Categories
Firewood
FAQ
THE FIREWOOD COMPANY is currently rated 4 overall out of 5.
No, THE FIREWOOD COMPANY does not offer free project estimates.
No, THE FIREWOOD COMPANY does not offer eco-friendly accreditations.
No, THE FIREWOOD COMPANY does not offer a senior discount.
No, THE FIREWOOD COMPANY does not offer emergency services.
No, THE FIREWOOD COMPANY does not offer warranties.