Cuz Concrete Products, Inc. was co-founded in 1969 by Glen Zachry and two of his cousins – hence the name “Cuz”.
Through Glen’s long-range vision and hands on philosophy, he has built the company to where it is now, producing not only septic tanks, but also manholes, catch basins and utility vaults along with many specialized products. Cuz Septic Service, a division of Cuz Concrete, is well known in Snohomish County as a leader in septic tank pumping service and provides vectoring and jetting services as well.
When you are doing business with Cuz, you're doing business with family. 8 employees. No subs. Charges a flat rate. No travel charges. DBA Cuz Septic Service.
Business highlights
56 years of trusted experience
Emergency Services Offered
Services we offer
Septic Pumping. Vaults. Catch Basins. Manholes. Area Trench Drains. Septic & Pump Holding Tanks. Fabricated Metal Works.
Excellent service! Professional, timely, knowledgeable and friendly service!
Description of Work: Checked system and clean out
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
marcus M.
02/2018
3.0
septic tank
+ -1 more
Good. Tried to charge for a call back. Stressful.
Description of Work: Septic pumped
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Richard M.
04/2017
5.0
septic tank
+ -1 more
The technician was very knowledgeable and thorough. He explained things very clearly and enjoyed answering my questions. One of the best septic technicians I have ever dealt with.
Description of Work: Pump the septic tank and a real estate inspection of septic system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$495
carolyn B.
02/2017
5.0
plumbing, septic tank, drain cleaning
+ 1 more
Great, they know what they are doing. Very trustworthy and honest company
Description of Work: Had mainline backup which was caused by septic tank full. These guys are the best!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Judy M.
01/2017
5.0
sewer cleaning
+ -1 more
Well. The worker came to the house and told us the system was in good order.
Description of Work: Emptied septic tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joe D.
09/2016
5.0
plumbing, septic tank, drain cleaning
+ 1 more
We were having problems with water backing up through the drains into our shower. We weren't sure if it was a clogged main line or a problem with our septic system. The tank hadn't been pumped in 10 years so we figured it was due regardless. After confirming that Cuz can do both services (septic pumping and drain cleaning) we had them come out and start by pumping the tank ($400). It still wasn't draining so they tried jetting the line ($225) but quickly found out that the mainline between the house and the tank was broken (apparently the house settled differently than the tank). Anyway, they dug it up and fixed it and included the cost of the line repair in the jetting service which I thought was very fair. What impressed me most was their responsiveness (came out the day that I called), their commitment to making sure the problem was solved (had to try a few things to trouble shoot the problem but they kept at it), and their fair business practices (they never tried to "up sell" us on anything). I don't know how their prices compare to their competition but it seemed like it was very fair and think that their service is probably superior. I'd definitely recommend them to others.
Description of Work: Septic pumping, draining cleaning and plumbing repair
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Bob S.
06/2015
5.0
septic tank
+ -1 more
Gregory ("Chunk") arrived promptly on time and was the epitome of friendliness, courteousness and professionalism. I showed him the access lids to my conventional gravity tank and went to leave him to his business. He suggested I stay so that he could show me the status of the system. I usually want to learn as much as I can from contractors who I do business with so I REALLY appreciated his taking the time to inform me about both the status of my system and make sure I understand what things should look like when operating correctly.
Description of Work: Inspected my house's septic system and pumpted it out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$445.67
MARSHA W.
01/2015
5.0
plumbing, septic tank
+ 0 more
He was professional, knowledgeable and through.
Description of Work: Pumped and inspected septic system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$413.06
Lorna K.
11/2014
5.0
plumbing, septic tank
+ 0 more
The day before Thanksgiving we needed the septic tank pumped, the first company I called said they couldn't be out until Monday but CUZ was very courteous and said they could be out about noon. They arrived just before noon, were pleasant and got the job done at a very reasonable price. I will certainly call them again!
Description of Work: Pumped septic tank, repaired loose wire on pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Rose Marie S.
09/2014
5.0
septic tank
+ -1 more
Very pleasant and efficient to work with. Greg was my pumper and it's obvious that he loves his job. At the office Rick is always available, price is fair, and nobody grouses about having to dig a little if there's no riser. And they didn't charge extra to find the tank. Highly recommend.
Description of Work: Pumped tank and provided inspection report on site for house sale
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
sheila S.
08/2014
5.0
plumbing, septic tank
+ 0 more
They answered their phone when I called (no answering machine!) and made an appointment to come out and flush our septic tank and system. They were very punctual and very professional. He explained things in great detail, since we never had a septic system before; and after servicing will provide the island with all the necessary paperwork and certificate. We were greatly impressed with his knowledge and taking time to explain everything. We definitely will use them again and highly recommend their services.
Description of Work: flushed out the septic tank and system...checked all equipment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$390
EVA & GARY D.
07/2014
5.0
septic tank
+ -1 more
Went well, it is nice to not have a fly by night operation...the worker was very experienced, knowledgeable and cared about doing a good job! I have since May 2003 and will never trust any other company to maintain our septic system. Evergreen Septic made a mistake with our system (jet lateral/vacuum drain field--one leg was not to the surface), back in 1999. I brought in Ace Acme Septic Inc. (not sure if they still exist and how I got that referral (back in 5/2003)? Acme wanted to perform work that was not necessary and hired men that were not certified to perform the work. All I can say is that Cuz Septic is well qualified to analyze if you have an issue with your septic system and they are honest! Happy in Bothell!
Description of Work: Removed waste from 1000 and 500 gallon tanks and rinsed the filters; he also checked the condition of the pump!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Diane M.
06/2014
5.0
septic tank
+ -1 more
Provider came out at day/time promised. They did the work efficiently, provided the paperwork we needed for the person buying the house, and when they left you'd never have known they were there.
Description of Work: Provider located outlet & pumped our septic tank while we were preparing to sell house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
LESLIE P.
06/2014
5.0
septic tank
+ -1 more
See above. Major problems at first but they returned to make everything right. They were prompt and caring and very nice about it. Ethical. Despite the mess, the good attitude and the owner's standing behind his work makes me say this is an excellent company.
Description of Work: Pump out septic, replace pump. Pump failed and system backed up into garage -- a horrible mess! They sent help quickly, pumped out again and were going to re-install the pump that failed. When I objected and asked for a new pump, they installed a new pump. They finished, cleaned up and all is well ever since. They were nice, helpful, responsive through the whole thing and stood by their work when the first pump failed. I was impressed by the attitude of the owner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda C.
05/2014
5.0
septic tank
+ -1 more
Very professional and offered good advice to avoid future problems.
Description of Work: Pumped septic tank.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
George O.
05/2014
5.0
plumbing, septic tank
+ 0 more
The service Tech was on time and very friendly and professional. I stuck around and watched what he was doing, asking lots of questions about the system, alarms and drain field. He was very knowledgeable, helpful and informative. I really enjoyed talking to him.
Description of Work: The Provider inspected and pumped our septic system as well as submitting a Septic System report to Island County.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$675
david P.
05/2014
5.0
septic tank
+ -1 more
A very fine job at a reasonable price. Used a small truck, as requested due to our narrow drive
Description of Work: Since we have a waterfront home, we have a extra tank for the pump-up system to a upper drain field. Cuz pumped and cleaned our system as well as the required inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Chelsea S.
04/2014
5.0
plumbing, septic tank
+ 0 more
Provider was thorough, courteous, informative, extremely knowledgeable and fast. Greg was quite possibly one of the friendliest, most professional people I have EVER had on my property. I was very impressed.
Description of Work: Had Septic tank inspected and pumped.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$390
Kinson V.
03/2014
5.0
septic tank, sewer cleaning, drain cleaning
+ 1 more
Cuz Septic Services were friendly and helpful on the initial contact. The scheduling was easy and they arrived, quickly and expertly did the work. Additionally, they were very honest. We no longer have a septic tank system but recommend them with confidence.
Description of Work: Pump and certification of our septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Stephan S.
03/2014
5.0
plumbing, septic tank
+ 0 more
Showed up on time, cost was competitive. Technician was informative and professional
Description of Work: Pumped septic tank
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gary B.
02/2014
5.0
plumbing, septic tank
+ 0 more
The septic tank alarm went off while I was taking a shower on 12/18. I contacted CUZ after reading positive reviews on Angies list. They were out promptly the next morning ( A half hour earlier than scheduled !), and started to troubleshoot why the alarm went off. 15 minutes later, he found the broken check valve. After replacing the valve, he verified everything was working good. The entire process last only an hour. Will be happy to refer CUZ to my friends/neighbors.
Description of Work: They replaced the pump chamber check valve which had failed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Karen B.
12/2013
5.0
septic tank
+ -1 more
We have a fairly complicated septic system with pumps, a blower, and an ultraviolet disinfecting unit. The Cuz serviceman was prompt and efficient. He was very careful of our yard and driveway and protected them from any drips or leaks or damage from the hoses. One tank filter was badly clogged, and he replaced it. He showed my husband how to clean the filter about once a year so it won't clog again. He recommended we have the tank checked and pumped every two to three years. We were pleased with the service and will use them again.
Description of Work: Pumped and inspected septic tank, replaced clogged/broken filter, checked all four tank chambers, alarm lights and alarm buzzer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575
Edward L.
12/2013
5.0
septic tank
+ -1 more
They were very good. They were very responsive and the scheduling was very easy to set up an appointment. They got the job done in just a couple of hours.
Description of Work: They pumped out our septic tank
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Dannielle H.
10/2013
5.0
septic tank
+ -1 more
Within hours of calling CUZ, we had the problem diagnosed AND fixed! Everyone was friendly and helpful, especially the technician that replaced the seized pump. My only B grade is for pricing since they charged $200 for labor and the job took less than an hour. I wish I made that much money per hour! Overall, great job CUZ!!!
Description of Work: Septic problems quickly fixed! It was a faulty pump that seized up.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$760
michael S.
09/2013
5.0
septic tank
+ -1 more
Cuz septic sent out someone to do an estimate because I had a large property where the distance, both vertical and horizontal from driveway to bottom of septic tank was large, and other companies had told me (without seeing it) that it couldn't be pumped without expensive aux pumps. I'd never had a septic system before, and was not familiar with cleaning process. On estimate visit, the employee offered to do a free, quick inspection to see if I even needed a clean, because he suspected I didn't, which I appreciated. After telling me they could pump my system, with no special equipment, I told them to go ahead and schedule the visit, because I wanted a baseline. Shortly thereafter, the company called to schedule. I was able to get a date within a week, which was reasonable. The pumping went well, and the employee was willing to answer all the questions I had, which were several. They also knew, without my having to tell them, about all the different tax rates in Washington, and had the correct tax rate for my property location.
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Service Categories
Septic Systems,
Plumbing,
Drain Cleaning,
Sewer Cleaning
FAQ
Cuz Concrete Products Inc is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 5:00 AM
Tuesday: 7:00 AM - 5:00 AM
Wednesday: 7:00 AM - 5:00 AM
Thursday: 7:00 AM - 5:00 AM
Friday: 7:00 AM - 5:00 AM
Cuz Concrete Products Inc accepts the following forms of payment: Check,MasterCard,Visa