J&M Services

We have allergies so I was glad to have everything cleaned. They were here longer than I expected, but I had never had ducts cleaned before an I have a big house with two furnaces. Haven't run the furnaces much, but I'm sure it will be better when we do.

Hot air was blowing from the main duct out a crawlspace vent. The breach was in a tight corner I could not reach to patch. For a repair, they charge by the hour. The rate sounded high at first, but the worker was really efficient & I'm satisfied it was well worth the money. He found more serious damage than I expected, pulled the old duct out of the house & replaced it. He also spotted and correctly identified signs of a 'possum in the crawlspace, even though the tenant had vacated 2 years ago.I recommend the company.

The technician was on time, professional and through. They did a good job overall.

Service was purchased through Angie's List "Big Deal." J & M contacted me immediately via email to set a date and time. The two-person crew arrived right on time at 9am and got straight to work. The process took longer than I expected (3 hours) and was pretty noisy, but I that's unavoidable. Would recommend to a friend!

When they cleaned the air ducts they knocked the air filter holder next to the (furnace) motor. I called them about this and they apologized. Courtney came out with a helper to do the work . She was very nice and cleaned up well; she did her best.

I originally contacted J&M with regards to cleaning and repairing my clothes dryer vent. The air ducts in my 20 year old house had never been cleaned so I had that done too. They did a very thorough job cleaning the air ducts and it has made a significant difference in the amount of dust in my house. The best part of their job was when the cleaned my dryer vent. It had not been cleaned for more than 10 years (my bad!). My dryer vent comes out of my house on one of the cut-outs in the foundation. I didn't realize that it had become disconnected to the outlet vent and was basically laying in the crawl space of my house blowing out lint and moisture. In order to clean it one of the guys had to crawl under my house and reconnect it and then they fabricated a metal plate where it exits my house to keep it from becoming disconnected in the future. My vent was completely full of lint, they must have cleaned out about a bushel basket worth. My dryer works fantastic now, it's like having a new clothes dryer. The job they did was absolutely fantastic. They not only met my expectations but far exceeded them.

We bought the special for air duct cleaning. I was able to get an appointment scheduled promptly. We just had our hardwoods placed and finished about a week before the air duct cleaning. The 2 personnel(sorry I can't remember their names, but a male and a female) were very careful and had appropriate coverage for their equipment so they wouldn't damage our floors. They were very professional and knowledgeable. They even offered us a special for a free service while they were at our house for the duct cleaning. Would recommend and definitely use them again for future services.

They accommodated us by starting an hour earlier than they usually start. They were a professional crew of two who worked quickly and were hardworking. They completed the job in just over 2 ½ hours.

Arrived early and explained what they would be doing. Went right to work and did an exceptional job

The company and their employees were very good on contact from the very start. They arrived and got right to work. Both employees were very professional yet very pleasant and informative. The whole job was done in a timely manner and they cleaned up after themselves well too!!

Everything went very well but I wish I had seen the coupon.

Courtney and her helper were very thorough and efficient cleaning out the air vents and ducts on a house I have just purchased. It was apparent that they hadn't been cleaned out for several years. It took longer than they expected to complete, but they showed me the results of the cleaning along the way. I couldn't be happier with the quality of service and professionalism.

Our technician cleaned all of our furnace ducts and dryer vents. Our furnace ducts had not been cleaned in over 23 years and were very dirty. The job took almost 3 hours. She did a great job, was prompt, courteous and professional. The equipment used was high quality and worked very effectively.

I am quite pleased with J&M. They were thorough and professional. When they found the problem with the disconnected duct with a hole in it, they offered several possible solutions, relaying the estimate costs to each, and I decided which solution would work best for my situation. They were able to fix the problem while they were here. And, in my opinion, they went above and beyond. They did a great job cleaning up prior to leaving. They answered all my questions. I will definitely be using J&M again - next time for routine maintenance.

It went great. I apologize for not remembering the names of the two young people that did the work (one girl and one boy) but they cleaned up after themselves and left everything spotless. This was the first time the vents had been cleaned since the house was built in 1979 and they pulled out a lot of built up dust and grime. It was money well spent.

They were great. They were on time, friendly, efficient, and did a great job.

Requested service on 5/19/14 through Angie's list. Provider called on 5/20/14 to confirm and schedule service. Per our request service was done on 5/27/14 by Courtney and Chris. They called at 9:00 AM saying they would arrive between 9:30 and 10:00 AM. Actual arrival time was 9:45 AM. They did a walk through of the house to identify all of the vents, unloaded their gear and went to work. Finished the job at 12:30 PM. Courtney and Chris used drop cloths and were careful to not scratch hardwood floors and keep any mess contained. Clean-up was very good. Courtney and Chris were polite and professional.

We used the "$199 for Home Air Duct Cleaning, Plus Dryer Vent Cleaning" Angie's List special. Everything was good. The only complaints we had was that the man didn't cover any surfaces while dusting, until Michelle told him. He also used our bathroom and did #2. I have a pet peeve about people who come to do work on the house and using our bathroom, especially if they are going #2. I understand that people need to go, but I think it is unprofessional to not go to the bathroom before you come to someone's house, unless they are family & friends. Not sure if we will use this company again.

I bought this service from Angie's List deals and was contacted within hours by Michelle. Service was scheduled and very accommodating. Courtney and a gentlemen (sorry I cannot remember his name) showed up on time as promised. They cleaned out 17 vents/returns/unit, had trouble with one return and had to go in attic to fix. They did all this in just under 3 hours. Courtney even apologized for taking so long. I think that time was great and they worked hard. They did a very good job and I would highly recommend them for this service. Thank you for a great job.

Great people; great customer service, also offered education and other services they could perform.

Easy to schedule and the technicians were very professional.

Charged me for a duct that their equipment couldn't clean - other than that good.

Courtney and Chris were very professional and friendly. It took them about 2.5 hrs to clean all of the vents. They did a great job and I am looking forward to breathing cleaner air and knowing that we have a clean dryer vent.

It was really good. They were very helpful and knowledgeable.

Took about 2-1/2 hours of solid work. They offered to do extra little things, which was so very nice.