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HP Roofing

Roofing, Gutters

About us

HP Roofing is a full service roofing contractor capable of handling any type of roofing or roof related issue. Our 20+ employees are qualified to install all types of roofing materials - asphalt shingles, standing seam metal, cedar, slate & PVC membranes.

Business highlights

20 years of trusted experience

Services we offer

Residential & commercial roofing installation and repair: asphalt shingles, standing seam metal, membranes for low slope & roof snow removal.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.335 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
11%
3
3%
2
14%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.2
responsiveness
4.1
punctuality
4.3
Showing 1-25 of 35 reviews

Tom W.
12/2022
5.0
gutter repair
  + -1 more
Jeff gave me a price for replacement of double rib roof material with standing seam. Also included in the job was gutter replacement and gutter covers. Roof was replaced and job went very well, in and out in a day. A crew came a few weeks later and replaced the gutters and added the covers. As it happened the covers were unable to divert heavier rainwater into the gutters, and Jeff sent a crew to swap the covers out with a slightly different design, although he only had a few panels and could not replace all of them. It took a while but eventually a crew did come and replace the panels and these covers work much better than the first set. I would recommend HP Roofing to anyone who were to ask. Very professional job.
Description of Work: Replace double rib roofing material with standing seam, plus gutters and covers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$14,000

Rebecca G.
01/2021
5.0
roofing
  + -1 more
The job went extremely well. The communications from the owner, project manager, and crew foreman were exceptional. The costs were competitive, and the work was executed professionally and quickly. In the midst of the job a major wind/rain storm blew in and the crew prepared by adequately protecting the exposed roof. One minor leak resulted and HP Roofing went above and beyond to address it. Cleanup was daily and all demo was removed promptly at the end of the job. Thoroughly enjoyed having this work crew on site and doing a top-notch roof replacement. Highly recommend!
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wayne G.
09/2020
5.0
roofing
  + -1 more
They did a great job. They were orderly, efficient and responsive to any of my request and they were very clean and at the end of each day they cleaned up after themselves.
Description of Work: They installed my entire roof.
Rating CategoryRating out of 5
Yes, I recommend this pro
$17,000

jeroen V.
07/2019
5.0
roofing
  + -1 more
Our roof was replaced in the fall (2018). The owner of the company and the work supervisor were very responsive and agreed upon timelines were met. The owner gave good advice on the options and did not just push the most expensive material. Additional work that was required was communicated real time and there were no surprises. The crew cleaned up the worksite and you could not even tell they were there. Roof looks great and we had no issues with snow etc this winter. Would hire them again.
Description of Work: Replacement of roof (shingles)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacqueleen A.
04/2019
5.0
roofing
  + -1 more
Went well. Coordinated with spray foam insulators and were generally responsive.
Description of Work: Roof replacement - standing seam

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from HP Roofing
Thanks. Glad we were able to help

Mike M.
11/2017
5.0
roofing
  + -1 more
excellent. workers were prompt, hard working, courteous and professional. worked 7 days a week and cleaned up afterwards. several neighbors have commented how beautiful the roof looks. total fee was as contracted.
Description of Work: replaced extensive existing roof that was worn

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$37,000

Ronald O.
10/2017
5.0
roofing
  + -1 more
Great bunch of guys and great people to do business with would recommend to anyone.
Description of Work: A new standing seam roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,500

Larry B.
01/2017
2.0
roofing
  + -1 more
I wasn't happy with their work. It wasn't a major thing. I might have them back. They didn't listen to the customer. It wasn't a whole lot of roofing work. It was just sealing around the chimney and sealing around a couple of other things.
Description of Work: We used HP Roofing.

Rating CategoryRating out of 5
quality
2.0
value
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from HP Roofing
Thank you for allowing us to be of service to you and having the confidence to have us come back. We pride ourselves on quality and good customer service, including communication. We appreciate the opportunity to service you and earn a better review. Whenever we can assist you in the future please don't hesitate to give us a call.

Jesse W.
12/2016
5.0
roofing
  + -1 more
The work was completed as promised and you would never know that a repair had been needed . The new shingles match the old ones. The price was very reasonable. There was a misunderstanding at first which was cleared up. I take back my earlier negative review that indicated they did not show up. We were both waiting for the other side to call and confirm. I would suggest being very clear about whether you are hiring them or not. Once that was clear, they were very responsive and prompt and did a great job.
Description of Work: Replace a few roof shingles that came off in a storm. My roof is very high and steep and could not be accessed without proper equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Carolyn B.
01/2016
5.0
roofing
  + -1 more
a crew of hard-working, professional, and courteous roofers rebuilt a 15-year-old roof that let rain water in and let heat out. I called HP Roofing and soon after had a visit from the owner, who diagnosed problems and scheduled fixes with flexible options for start-time and financing. Before work began, HP's project manager stopped to assess the job venue and, he returned when the job was done to check in. I recommend this company very highly!
Description of Work: replaced cedar roof

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$26,000

Mark O.
11/2015
5.0
roofing
  + -1 more
He could have sold us a new roof right then, but he gave us, instead, some good advice about the roof and the insurance company. When it is time for a new roof We will be using HP Roofing.
Description of Work: We just bought a new house. Our insurance company told us we needed a new roof. I called HP Roofing to get an estimate. He was in the area working. He swung by and had a look at the roof.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from HP Roofing
Thank you [Member Name Removed] look forward to helping you in the future.

Leo F.
11/2014
1.0
roofing
  + -1 more
Called their office to request a quote on a new roof and never called me back.
Description of Work: No work performed

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
2.0


Response from HP Roofing
Obviously, we try not to ever let any potential customers slip through the cracks,and I think we do a good job of getting back to everyone as promptly as possible to schedule an estimate. Of course, there are also times where people forget to leave a phone # with their voice mail message, or the number is incorrect or unintelligible from the recorded message. I don't know the specific situation that occurred here, and if we did drop the ball, I sincerely apologize.

Tia L.
07/2014
2.0
roofing
  + -1 more
N/A - never received quote from contractor.
Description of Work: I received an email from Jeff Acker on 5/26 regarding setting up time. I responded on the same day and never heard back. I received two other quotes and went with someone else. Job has been completed. I would have loved to have given their company a chance, but likely they would have been too busy to fit us in. In the end, we were happy with the contractor we hired.

Rating CategoryRating out of 5
responsiveness
2.0


Response from HP Roofing
We try our best to schedule appointments and provide proposals as quickly as possible. I'm sorry we weren't able to help you.

Frank V.
05/2014
5.0
roofing
  + -1 more
They were fantastic. They were very precise about the work and when there was something wrong they themselves sought and fixed it even though it was not an easy fix. I paid a lot.
Description of Work: I used HP Roofing LLC for roofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Peter M.
05/2014
5.0
roofing
  + -1 more
HP Roofing LLC did a good job. There was an issue at the end, but they fixed it. They're a local company. The price was a little higher than some of the other bids we got.
Description of Work: They did our roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Kabir M.
05/2014
2.0
roofing
  + -1 more
Jeff Acker was responsive and professional when dealing with him to initially discuss the job and get it done. They were punctual and generally clean in performing the work. However, we now wish to speak with them about a couple issues and they were initially responsive, but due to the rough winter we have had to wait for a time for them to come and discuss and look at these issues. Once the weather improved....they have been completely Unresponsive to MULTIPLE emails and phone calls. They are negligent, they do not honor the workmanship warranty they so graciously promote on selling you their services.
Description of Work: Replaced porch roof with rolled roofing.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$2,000

Response from HP Roofing
I understand that [member name removed] was unhappy. In fact, I did respond to his complaints, which turned out not to be warranty issues at all. I believe he is satisfied now.

jacqueline D.
02/2013
5.0
roofing
  + -1 more
It seemed this people are very well liked. He seemed to know what he's talking about and he seemed good.
Description of Work: HP Roofing LLC gave us an estimate for their roof service.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$495

Kathryn T.
08/2012
1.0
roofing
  + -1 more
We would not recommend working with HP Roofing. We had a long, horrible experience dealing with Jeff Acker. We contacted him in January for an estimate which was given and a contract signed. We gave a 40% downpayment, plus the cost of a new skylight. We were told it would be about 6 weeks to get the skylight and then he could do the job. By August, we still had no roof or skylight. The time in between was met with multiple attempts to contact Jeff. We actually ended up having to trick him into answering a call. If we did reach him, we got excuses and what turned into lies about timing. The skylight had never been ordered at all. By July we had asked for our money back and we feel the only reason that we did get the money returned after another month of "negotitions", was due to his Project Manager,someone we had a previous acquaintance with who went to bat for us. I'msure he is the reason for any positive reviews of HP Roofing. I would just say, Buyer Beware!
Description of Work: An estimate was given at the original contact date, although no references were brought until we requested them. No work was ever completed.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


t W.
06/2012
5.0
roofing
  + -1 more
I was very satisfied with their work. They were efficient and got done on time and best of all, they fixed my roof!
Description of Work: Roof repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard M.
06/2012
1.0
roofing
  + -1 more
They did not honor a warranty. They did not do a satisfactory job. I paid extra money to have a ridge vent cut properly and it was not done correctly. What they did was inadequate. When I called the owner he wouldn't take my phone calls and would not fix the job done correctly. They did everything incorrectly as well. They have even cause damaged to my house because of the way they installed the drip edge. I have pictures and documentation of the inadequate work that was done. The quality of the work were very good but certain parts of their work was done incorrectly and they will not even take my phone calls about this. The price was a decent price.
Description of Work: I used HP Roofing LLC to put on a new roof on my house.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$14,000

Response from HP Roofing
Member called with a concern about leaking from ice dams during the winter of 2010-11, one of the worst winters in history for ice dams in New England. Despite the fact that our warranty specifically excludes ice dams, we shoveled his roof and removed his ice dams for FREE because he was a previous customer. I'm not aware of any issues or concerns with the ridge vent not being correctly installed.

Hilary P.
02/2012
4.0
roofing
  + -1 more
Replaced house roof and garage roof in one day and half of the next day. It was fabulous that they were able to get the job done so efficiently and yet quickly. They did a good job. However, they were in a hurry to leave and there were a lot of nails still on the ground everywhere--apparently the magnetized machine to pick them up was full and could not pick up more. Once they emptied it, upon my insistence there were too many nails laying about, they did a better job. Also, I was told the little bits of cellophane-like material that was everywhere was biodegradable--if it is then it takes more than a year to degrade--they should pick it up. Lastly, we bought an extended 25 year warranty on the work and paid hundreds more for it. However, three months later we still had not received the paper work from the shingle manufacturing company that we were supposed to get. When we called the manufacturer they knew nothing about it. We contacted HP several times to no avail. Finally, my husband called and spoke to the owner and we got our warranty from the shingle manufacturer and the owner refunded the cost of the warranty back to us. That was a very good business decision that we appreciated. All in all give them a chance, just keep your eyes open. I would use them again--the roof is beautiful.
Description of Work: Replaced house and garage roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$9,000

william C.
02/2012
4.0
roofing
  + -1 more
They showed up with a competent crew and did the job in one day. Cleanup was done in a satisfactory fashion.
Description of Work: Replaced one side of the roof

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,800

Richard P.
02/2012
5.0
roofing
  + -1 more
.They did a great job. It is guaranteed and we will never have to worry about the roof again.
Description of Work: .They did the roof on the entire building. They did the front porch, the main part if the house, the kitchen and the barn roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Peter M.
12/2011
5.0
roofing
  + -1 more
They did the work fine but it took a while to get things arranged. We got the roof with the strongest manufacturer's guarantee and then selected the roofer that had the cheapest price. This makes the selection process quite easy.
Description of Work: Put on a new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$35,000

Carol R.
11/2011
5.0
roofing
  + -1 more
The overall experience was excellent. They came right over like the next day when we called them to assess what we needed. They came about two days later and did the job and it is great. We found their name through a flier that comes with the newspaper here asking whether we needed home repairs or anything and I called them and they referred us to whoever does the roofing. I went through their agency and they did a fine job. I liked that they were prompt. They sent someone out here like two days later and then he called and was coming back within a couple of days. I felt that was very efficient. The water was leaking onto the ceiling in the kitchen and I don't know how much people charge for that sort of work since we never had that done before. The quality of the work seems to be great and it looks good. We have had a lot of rain and snow and there has been no leaking so I would say that it is positive. I thought that their responsiveness was very good. They had indicated a certain time and that was when they came. I went to their office to pay and they were very nice. They have a lot of people that they can get to do different kinds of repairs and that is going to be my first call from now on.
Description of Work: There was a leak in the roof around the bathroom vent and HP Roofing LLC put in a new collar around it. There was a collar around the vent with some kind of glue or cement, and when the ice went down last year, it had ripped the collar right off. We have a standing seam roof and they put something that diverts the ice from getting to the collar.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395
    • 1(current)
    • 2

Contact information

240 S Main Street, White River Junction, VT 05001

http://www.hproofingllc.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters

FAQ

HP Roofing is currently rated 4.3 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

HP Roofing accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, HP Roofing offers free project estimates.
Yes, HP Roofing offers eco-friendly accreditations.
Yes, HP Roofing offers a 0% senior discount.
No, HP Roofing does not offer emergency services.
Yes, HP Roofing offers warranties.
HP Roofing offers the following services: Residential & commercial roofing installation and repair: asphalt shingles, standing seam metal, membranes for low slope & roof snow removal.

Contact information

240 S Main Street, White River Junction, VT 05001

http://www.hproofingllc.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM