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Matt Groom Building & Remodeling

Kitchen and Bath Remodeling, General Remodeling

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Showing 1-2 of 2 reviews

Jonathan C.
02/2014
3.0
remodeling
  + -1 more
Matt seemed very professional at first. He responded promptly and provided a detailed written estimate. The ob went very well at first, but after a couple of months he became harder and harder to reach. We were trying to get the work finished up by the 4th of July, which would have been about 4 months. Matt would not return phone calls and in order to get the project done I had to finish up the painting myself. After that in order to get the final punch list completed we had to continue to pester him and get our condo manager to call him as well. The strange thing was that I had offered him some follow on projects since I was mostly happy with his work. We probably would have spent another $10K with him if he had just finished the job properly. A year later we found out that some of the plumbing work had been improperly. The sink drain had been incorrectly connected to a roof drain line. There were heavy rains and the water from the roof was backing up through the sink. Matt did fix the work, but charged me $500 for it. He claimed that he had subcontracted the work and had no way of knowing it was connected improperly. My viewpoint was that it was his sub and it should have been his responsibility. I needed to get the work done or risk a flood, plus I am not local, so I ended up paying, but I will not use Matt again. He doesn't stand by his work.
Description of Work: Renovated bathroom, demo'd to studs, new tub, tile, vanity, fan.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Jonathan C.
12/2013
3.0
home remodeling
  + -1 more
Matt seemed very professional at first. He responded promptly and provided a detailed written estimate. The ob went very well at first, but after a couple of months he became harder and harder to reach. We were trying to get the work finished up by the 4th of July, which would have been about 4 months. Matt would not return phone calls and in order to get the project done I had to finish up the painting myself. After that in order to get the final punch list completed we had to continue to pester him and get our condo manager to call him as well. The strange thing was that I had offered him some follow on projects since I was mostly happy with his work. We probably would have spent another $10K with him if he had just finished the job properly. A year later we found out that some of the plumbing work had been improperly. The sink drain had been incorrectly connected to a roof drain line. There were heavy rains and the water from the roof was backing up through the sink. Matt did fix the work, but charged me $500 for it. He claimed that he had subcontracted the work and had no way of knowing it was connected improperly. My viewpoint was that it was his sub and it should have been his responsibility. I needed to get the work done or risk a flood, plus I am not local, so I ended up paying, but I will not use Matt again. He doesn't stand by his work.
Description of Work: Remodeled bathroom. Demo'd to studs, new tub, toilet and vanity. Tile, light, fan.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$13,000

    Contact information

    364 Gold Hill Rd, Warren, VT 05674


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    General Remodeling

    FAQ

    Matt Groom Building & Remodeling is currently rated 3 overall out of 5.
    No, Matt Groom Building & Remodeling does not offer free project estimates.
    No, Matt Groom Building & Remodeling does not offer eco-friendly accreditations.
    No, Matt Groom Building & Remodeling does not offer a senior discount.
    No, Matt Groom Building & Remodeling does not offer emergency services.
    No, Matt Groom Building & Remodeling does not offer warranties.

    Contact information

    364 Gold Hill Rd, Warren, VT 05674