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Phoenix Roofing LLC

Roofing, Metal Fabrication & Restoration

About us

Phoenix Roofing LLC is a second generation roofing contractor specializing in standing seam metal roofing - steel, stainless steel, aluminum, copper; slate roofing, slate repair, shingle roofing and custom metal work.

Business highlights

34 years of trusted experience

Services we offer

Metal roofing, slate roofing, asphalt shingle roofing, wood shingle roofing & custom metal work.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.920 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
0%
3
0%
2
5%
1
10%


Rating CategoryRating out of 5
quality
5.0
value
4.4
professionalism
4.9
responsiveness
4.8
punctuality
4.7
Showing 1-20 of 20 reviews

Marilyn C.
07/2015
5.0
roofing
  + -1 more
Excellent job from start to finish. Very professional crew. Excellent responsiveness and communication. The estimate was considerably higher than the other five estimates we got, but the quality of the work was worth it. Cannot recommend highly enough.
Description of Work: Replaced roof and sub-roof, added insulation.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

denise B.
04/2015
2.0
roofing
  + -1 more
unknown
Description of Work: They never responded to my initial request for services, and after another call by me to them for response, they finally called back after several weeks only to say my job was too small and then it was too far for them and they were not interested. I understood they were good as my neighbor had used them in the past so I thought they would be interested in my LARGER Job than my neighbors

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Response from Phoenix Roofing LLC
Dear [member name removed], I apologize for the confusion over your project. I understand your frustration due to the fact that we did your neighbor's roof and we weren't interested in yours. We have done work in Rutland in the past, but in the past couple of years, we have been trying to keep our operations closer to our shop in Townshend. Rutland is simply too far for us to travel for a one or two week project. I apologize for the delay in returning your initial call. Thank you for your valuable and honest review of our company. -- Eli Phoenix, Manager, Phoenix Roofing LLC

Michael G.
09/2014
1.0
roofing
  + -1 more
unknown
Description of Work: They never returned my calls. That's no way to run a business.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Phoenix Roofing LLC
Dear Mr. [member name removed], I apologize for our failure to return your call, and for the frustration that it caused. It is always our intent to treat our customers and potential customers with respect. Unfortunately, we do miss returning calls periodically due to the fact that we are a small company and we have a limited capacity to follow leads. Thank you for your honest and valuable feedback. -- Eli Phoenix, Manager, Phoenix Roofing LLC

Paul C.
09/2014
5.0
roofing
  + -1 more
I am satisfied with the service.
Description of Work: They put on a metal roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Kathaleen K.
04/2014
5.0
roofing
  + -1 more
The project was planned and completed on schedule after a couple of adjustments to accommodate supplier and Mother Nature! These guys worked outside in the freezing cold and never missed a beat. Elie has an incredible eye for detail and ability to recreate New England charm on a 180 year old farmhouse, the new roof looks amazing, which unfortunately makes the rest of the roof look worse, but we will be working on that next, stay tuned.
Description of Work: Copper roof on porch complete with 16 oz copper gutter and downspout. Also did front of roof with Inspire Composite slate. Installation of venting ridge cap, installation of GAF Deck Armor breathable synthetic roof underlayment. Installation of 16 oz copper drip edge around the perimeter of the roof. All flashings and metal details done in 16 oz copper.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$15,180

Judy D.
10/2013
5.0
roofing
  + -1 more
went well - no problems.
Description of Work: replace tiles on ridge line of roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Sherrie F.
10/2013
1.0
roofing
  + -1 more
Did not return my numerous messages for a bid on a roofing job . It was a frustrating experience.
Description of Work: Nothing, did not return my call for an assessment of roofing job for 3 weeks

Rating CategoryRating out of 5
responsiveness
1.0


Response from Phoenix Roofing LLC
Dear [member name removed], I apologize for the frustration we caused you with our failure to return your call. It is not our intent to ever miss returning a call from a potential customer, but sometimes it does happen due to the fact that we are a small company and have a limited capacity to follow leads. Thank you for your valuable and honest feedback. -- Eli Phoenix, Manager, Phoenix Roofing LLC

JENNIFER F.
06/2013
5.0
roofing
  + -1 more
Perry Phoenix rescued my roof AND my sanity!! I was recently the victim of home improvement fraud. After a long stressful battle with the previous "contractor", I was able to hire Perry to fix the extensive installation errors. Perry went above and beyond to help me, even when other companies turned their back!! Not only does Perry and his crew have the knowledge and skill required, they possess a strong moral compass so lacking in the world today. They treated me with respect and integrity. They were all polite, organized, hardworking and honest. I so wish that I had hired Perry in the very beginning. He is truly an awesome person in addition to being a very skilled roofer. My advice: HIRE THIS MAN. You will be glad that you did.
Description of Work: Perry Phoenix rescued my roof AND and my sanity!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Elaine C.
04/2013
5.0
roofing
  + -1 more
The owner gave me an honest estimate, answered all of my questions and explained in detail. The crew was punctual, courteous, competent and efficient. They did extra work that did not require the contract.
Description of Work: Installed standing seam metal roofing after removing shingles on major roof. On small roof, removed leaking roof, replaced boards and installed the seam metal. Installed vent under that roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$9,000

Sandra H.
03/2013
5.0
roofing
  + -1 more
I was given an estimate after the owner of the company came to my house and looked over the situation. I was told I would have to wait a month or so because of their work schedule. After a month went by with no word, I contacted them and they apologized for not getting back to me sooner and set up a date for the work to be done. It was in the winter so the weather was unpredictable. I was contacted the day before they were coming and the project was done in two days. I was very happy with the work and amazed by the service. One of the guys working on the roof even stack wood on my porch for me at the end of his work day!!
Description of Work: Repaired roof trim that had rotted along North side of house and added additional 10 'of metal gutter across front of house. You get what you pay for with this company. The service and work quality are excellent so I don't mind paying a little more

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Steve L.
12/2012
5.0
metal restoration
  + -1 more
We had to wait longer than they had said before they were able to begin, but good workmen with friendly personalities and very good attention to detail. Professional result. Not perfect cleanup.
Description of Work: Installation of standing seam snow belt and metal valleys on historic farm house.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$7,500

Craig C.
11/2012
5.0
metal restoration, roofing
  + 0 more
The job went very well from the first discussion with Eli about what we were thinking for replacing our old roof to the final clean up. He got back to us in a very reasonable time with a quote and worked with our time frame well to get the job done. We also made a few changes along the way which were no problem. The total time was a little longer only due to the weather. The project required new water proof underlayment / ice and water shield, installing two new sky lights, metal work for approximately 14 different roof planes and 5 valleys. It also required flat work for area prone to snow build up. Eli was able to have the cedar trim boards delivered early so that they could all be pre finished before installation. The crew was very professional and always easy to talk to. They also picked up their work area and around the house every day before leaving. It was great having them around.
Description of Work: We had Phoenix remove all of the existing asphalt roof shingles, eave boards, rake boards and two sky lights. We had new standing seam roofing installed, two new venting sky lights, new cedar eaves and rake boards along with gutters in certain areas. They also took care of the disposal of all the used material.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45,000

Alison L.
11/2012
5.0
roofing
  + -1 more
It went well- I chose Phoenix because he did some work for church I go to. There was a problem which he came to repair- promptly and at no additional cost.
Description of Work: Removed old roof, put on new roof with special attention to preventing leaking from water or melting snow backing up under the shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Janet L.
08/2012
5.0
roofing
  + -1 more
They were very professional. Cleaned up each day - not intrusive.
Description of Work: Remove old roof. Put on new standing seam steel roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Elaine C.
06/2012
5.0
roofing
  + -1 more
Phoenix Roofing was one of three companies we asked for estimates on a roof repair over our kitchen and roof replacement for half of the house roof. They showed up promptly and spent considerable time examining the situation, asking relevent questions, and providing us with good information. Within a couple days we received a detailed written estimate, including samples of roofing materials discussed and quotes for all aspects of the work, with the options we had discussed clearly laid out. We have now scheduled for the work to be done, and will provide more details about that once it is performed.
Description of Work: Work is scheduled, but not yet performed. See member comments below for our experience so far.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Margaret B.
03/2012
5.0
roofing
  + -1 more
They carefully removed slate and gave us credit for it. They clearly took pride in their work even in areas one wouldn't see - our corpora roof for example. They finished work on time and stayed withing their estimate.
Description of Work: Remove slate & asphalt on porch - 2 major portions of house. They replaced roofs with standing seam.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,127.55

Mary M.
09/2011
5.0
roofing
  + -1 more
Workers were on time each day. If weekend came up they covered the roof and put wood and tack down for rain. He does not guarantee if ice dams develop. I will better evaluate the job after water.
Description of Work: Took old metal roof off. New seamless roof put on. First just one side because of a leak in October 2010. Came back in late June 2011 for the rest of the new roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Robert S.
07/2011
5.0
roofing
  + -1 more
I am very pleased - the work team was totally professional and well coordinated. They kept their word and even fixed some things over because the owner felt they could be done better! They cleaned up the property and removed all waste - all was done in a timely manner.
Description of Work: Put new standing seam metal roof on my 179 year old Vermont home and reproduced original moldings that had rotted away. Their price was fair (based on 5 other estimates).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,500

James B.
07/2010
5.0
roofing
  + -1 more
We own a general store. We have used Phoenix Roofing for a number of our roofing repair jobs over the years. All jobs have involved removing old, improperly installed roofing and replacement with standing seam roofing. This latest roofing replacement was over a second floor with part of the roof over the customer entrance. Before Phoenix Roofing worked on the roof, they set up a covered scaffolding archway to protect our customers from any possible materials which might have fallen from the roof (which non did). This job took approximately 5 day. Most of the days the temperature was in the 90's. The roof work was on the south side of the building with no shade. Some days there was less work done than others only due to the temperature. We felt the job was done in a reasonable amount of time. It was done very professionally. The new roof looks great.
Description of Work: We had a corrugated metal roof on part of our store. It was old, nails were either missing or popping out, and a storm had raised up two sections of metal roofing. The roof also consisted of three ridges and a metal chimney going through one of the ridges. The roof covers the second story of the building and is partially over the customer entrance area. Phoenix Roofing removed the old corrugated roof, installed 3 foot wide Grace Ice and Water Shield along the eaves; installed breathable synthetic roof underlayment on the balance of the roof; installed 24 gauge steel standing seam roofing panels; fabricated and installed custom flashing around the chimney. All old roofing materials and scrap were removed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Robert E.
06/2010
5.0
roofing
  + -1 more
The work crew was very pleasant and courteous. Each person was very busy at all times except for the lunch breaks.
Description of Work: They removed two layers of old shingles and replaced them with new ones, including breathable synthetic underlayment. They did a thorough clean up of the roof and related debris.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,800

    Contact information

    PO Box 506 110 Phoenix Way, Townshend, VT 05353

    www.phoenixroofingllc.com

    Service hours

    Monday:
    7:00 AM - 3:30 PM
    Tuesday:
    7:00 AM - 3:30 PM
    Wednesday:
    7:00 AM - 3:30 PM
    Thursday:
    7:00 AM - 3:30 PM
    Friday:
    7:00 AM - 3:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Metal Fabrication & Restoration

    FAQ

    Phoenix Roofing LLC is currently rated 4.9 overall out of 5.

    Monday: 7:00 AM - 3:30 PM

    Tuesday: 7:00 AM - 3:30 PM

    Wednesday: 7:00 AM - 3:30 PM

    Thursday: 7:00 AM - 3:30 PM

    Friday: 7:00 AM - 3:30 PM

    Phoenix Roofing LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Phoenix Roofing LLC offers free project estimates.
    No, Phoenix Roofing LLC does not offer eco-friendly accreditations.
    No, Phoenix Roofing LLC does not offer a senior discount.
    No, Phoenix Roofing LLC does not offer emergency services.
    Yes, Phoenix Roofing LLC offers warranties.
    Phoenix Roofing LLC offers the following services: Metal roofing, slate roofing, asphalt shingle roofing, wood shingle roofing & custom metal work.
    Ask for details.

    Contact information

    PO Box 506 110 Phoenix Way, Townshend, VT 05353

    www.phoenixroofingllc.com

    Service hours

    Monday:
    7:00 AM - 3:30 PM
    Tuesday:
    7:00 AM - 3:30 PM
    Wednesday:
    7:00 AM - 3:30 PM
    Thursday:
    7:00 AM - 3:30 PM
    Friday:
    7:00 AM - 3:30 PM