The person that came to estimate and the person who came to clean were very professional and answered all my questions. The carpet was very stained. After cleaning it looked great when it was wet, but some of the stains showed when it dried. I called the next morning and they came back that day and got almost all the stains out. There was one that shows just slightly. I was very happy with the cleaning, because I thought I might have to replace the carpet. My new tenants think that it looks great. I expected to pay an additional fee for extra stain removal with enzyme cleaner, but they would not charge me. That made me even happier. Great company.
Description of Work: They cleaned about 500 square feet of carpet in a rental apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Randel S.
06/2017
5.0
carpet cleaners
 + -1 more
Very well, showed up on time as scheduled
Description of Work: Had a bedroom, entertainment room and staircase cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim M.
03/2017
5.0
carpet cleaners
 + -1 more
One person came to complete the service and it took about an hour and a half, and he left the area quite clean.
Description of Work: They did carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Jean B.
08/2015
5.0
carpet cleaners
 + -1 more
Professional and prompt estimate and service. Extremely knowledgeable technician, excellent job, 15 year old carpets look like new. I was so impressed I asked them about their process for cleaning antique, wool oriental rugs and have entrusted my 150 year old carpet with confidence to their care. They are more expensive than other local carpet cleaners but the work they perform is worth it.
Description of Work: Estimated and performed wall to wall carpet cleaning in my entire house prior to sale.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
David S.
09/2014
5.0
carpet cleaners
 + -1 more
The carpets were in such a state I thought we might have to replace them. There were various stains I believed might be permanent. Having used this provider previously I was confident I would receive excellent advice. I described the nature of the carpet stains and the young man (Adam) came with the proper equipment totally prepared. Adam took the time to explain how he was going to treat the carpets. Adam did not rush the job. When he was finished the carpets were clean beyond my expectations. Adam is a polite and very professional individual who truly cares about the work he performs. The price for Maple Leaf Carpet and Tile Cleaning services was reasonable.
Description of Work: Provider cleaned three floors of carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$495
Kathleen C.
08/2014
5.0
carpet cleaners
 + -1 more
It went well. He was in and out in just over an hour. Very professional.
Description of Work: Cleaned carpets in main part of house, stairs and upstairs landing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Josh E.
08/2014
5.0
carpet cleaners
 + -1 more
The provider gave a two hour window and showed up during the first 15 minutes of that window. Though they had provided a quote over the phone the foreman provided a more accurate quote when his crew got to the condo and even gave a discount for having an empty unit. We didn't even have to stay while they cleaned the carpets and just came back later to check on everything. We just mailed a check later that week, very convenient. Not to mention the carpets looked great!
Description of Work: The provider cleaned the condo that we were renting when we were moving out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Paul G.
07/2014
5.0
carpet cleaners
 + -1 more
They are extremely professional. Their estimate may be a little higher than another company, but they are totally worth it.
Description of Work: Cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Steve L.
07/2014
5.0
carpet cleaners
 + -1 more
Very knowledgeable and experienced owner offering high-quality carpet cleaning, I did not use because I am replacing the carpeting in a year or so, so I decided to go with a lower estimate. Would recommend to keep Maple Leaf on your short list.
Description of Work: estimate only
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
George E.
06/2014
5.0
carpet cleaners
 + -1 more
Just fine. They did a good job. They were efficient and friendly. They got the job done well. I had no difficulty with them at all.
Description of Work: They cleaned carpet in several rooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$41
Pamela C.
03/2014
5.0
carpet cleaners
 + -1 more
I called at the last minute and was able to get an appt within two days. The young man was prompt, explained the process to me, and went right to work. The carpets looked like new when he finished. The only glitch was that the person with whom I made the appt quoted a price of about $90; however, the cost was actually $160 so I would suggest not giving quotes on the phone. The young man said that this shouldn't happen.
Description of Work: Steam cleaned the carpet in one bedroom, hallway and stairway.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Maple Leaf Carpet & Tile Cleaning
Hi(member name removed), My office staff should have been more clear about our $150 minimum charge. We do not want any surprises, only happy customers! All phone estimates are only phone estimates, until our tech can confirm square footage to determine actual sqaure footage, condition, and price. I am sending a $25 gift certificate for your next cleaning. Thank you!
Laura H.
10/2013
5.0
carpet cleaners
 + -1 more
I had one geriatric dog and one puppy so I needed my carpets cleaned. Clint, the owner is just great. They are professional, show up within a 15 minute time window and explain our options to us. They ask whether our stains are protein stains, magic marker or nail polish or as much as the customer knows. Then they treat each stain individually. The workers move miscellaneous things for us and put little plastic corners underneath all our furniture so if it is a little wet under there it won't leave a big dent. They are just awesome.
Description of Work: I used Maple Leaf Carpet & Tile Cleaning for carpet cleaning in three rooms, a stairway and a hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Lewis G.
09/2013
5.0
carpet cleaners
 + -1 more
Very polite, good looking young man. Took time for estimate. Gave me the Angie's List $46 discount. Worked steadily and did a fine job. 2 Years ago we had a poor job from a different company. My wife is fussy but she was very pleased with cleaning. Made a big difference in the colors and smells of rug. Dried quickly. A little expensive, but very worthwhile. No surprises. Completed all work in 2 hours. Dried fast as promised. Was on time. Cleaned up after himself.
Description of Work: Steam cleaned LR DR stairs 3 BR . Excellent work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$349
Russell J M.
09/2013
5.0
carpet cleaners
 + -1 more
Work was prompt and excellent! Extra care given to little spots here and there with great results. Technician was helpful and friendly and was good about explaining the process, his equipment and offered to follow up should we have an issue.
Description of Work: Cleaned all carpets including spot cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laura H.
05/2013
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Booking the appointment was easy - I did not ask for a quote because we have used them a dozen times over the years. They gave us a 2 hour time window and were on time. They asked about the stains to make sure they were pet stains. Also washable marker stains - wow, I thought the carpet was ruined, but it came up! They cleaned a large chair for me and asked about a stain guard finish - but not a hard sell. I always get it. Clint and his crew has extended the life of my carpet! I would never use anyone else - they really take the time to pay attention to their job and you can tell they take pride in their work.
Description of Work: Treated the carpet stains (most caused by a geriatric dog), cleaned the carpet and cleaned the upholstery on an oversize chair. Also added a stain guard - this was an optional service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Brandy C.
05/2013
5.0
carpet cleaners
 + -1 more
I worked with two different men-- one did my estimate and one did the cleaning. They were both very professional and nice. They arrived in the two hour window that they had given me and didn't waste their time. The estimate only took about 15 minutes. The cleaning took about an hour or so. After the carpet was cleaned, it looked so much better! You can still see the wear patterns or traffic areas, but the pet stains, rust spot and dirt are gone!. I would definitely use them again The price seemed a little steep, but I've never had carpet cleaned, so I'm not sure how it actually compares. Stairs are priced per step and carpet is 41 cents a square foot, I believe.
Description of Work: I had about 600 square feet of carpet, including a flight of stairs, that needed to be professionaly cleaned.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jim M.
01/2013
5.0
carpet cleaners
 + -1 more
No problems with any aspect of the service experience.
Description of Work: Very professional and good work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
jean W.
12/2012
5.0
carpet cleaners
 + -1 more
The rug had not been cleaned other than vacuumed in at least 5 years and it turned out clean, smelling great and feeling good to bare feet. Adam talked to us quite a bit explaining everything. He was knowledgeable and professional. We left to do errands while he worked. He had state-of-the art equipment and was finished in about an hour (maybe less.) We are very happy with the efficiency, professionalism, and appearance of the rug.
Description of Work: We had a light blue berber rug cleaned; 2 rooms and a hallway, approximately 300 square feet. We had moved all the furniture off the rugs and he used a steam cleaner out of his van.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Donna F.
11/2012
5.0
carpet cleaners
 + -1 more
This was like a day at the spa for me! I had just turned 70, 2 days before and for 24 years I have cleaned this carpet twice a year and decided I wanted to get it done professionally... I was not disappointed! Thank You!
Description of Work: The gentleman that came was very professional and courteous. He introduced himself and took measurements and gave me a very reasonable estimate for my dining room, living room, hallway and stairs. The estimate was after a $41.00 discount because of being a new Angies list customer. He then steam cleaned all the carpets in less time than I expected and was on to the next customer in no time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
David F.
09/2012
5.0
carpet cleaners
 + -1 more
These guys showed up on time, did the job quickly and cheaply. They even took a before/after picture to show me how much they had cleaned. Very friendly. No hesitation - would use them again.
Description of Work: They cleaned carpet in two of my apartments, around 800 sq. ft overall.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Paul M.
08/2012
5.0
carpet cleaners
 + -1 more
Called for an appt and was quoted their rates. Appt was within a week of the call. Clint came out exactly at the time promised. He was very personable and professional. He first talked to me about what I wanted done, got a history of the carpets (which I thought was thorough), then measured the areas to get me the exact price it would be. Once I signed off on that he got to work and was done in 2 hours. I was VERY happy with the results. I have kids and all the misc stains--large and small carpet spots--that go along with them. Once he was done, I couldn't find a single stain or spot. Other notes:- He offered stain protection treatment for additional charge. I declined it.- Some rooms I could empty of furniture, some I could not and in those we agreed he'd just do the traffic areas (instead of me paying the higher rate for him to move furniture around). Afterwards I could see (via the nap in the carpet) where he had reached with his wand and was pleasantly surprised how far under beds, vanities, etc. that he was able to reach. Again, very thorough.- His equipment was installed in his van and only the hoses and wand come into your house. It looked to me like it was new, high end equipment. This isn't someone who bought some used equipment on eBay and started cleaning carpets.- I have berber carpets downstairs and a longer, more plushy nap upstairs. We had beautiful summer weather outside so I was able to open all the windows and run all my ceiling fans to maximize ventilation and drying time. The berber carpet was dry in under 4 hours. The upstairs carpet was dry within 6, excepting the hallway which took about 8.
Description of Work: Pretreating and steamcleaning wall-to-wall carpets in home. ~1200 sq ft
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Karen B.
06/2012
5.0
carpet cleaners, ceramic tile
 + 0 more
Excellent company... called requesting a quick turn around and they came the same afternoon. Adam looked at what we were requesting and gave us an honest evaluation of his abilities. This was for our rental, and the carpets were atrocious, they had not been cleaned in a very long time. He came in and worked magic. The carpets look better than when we purchased the place. They have earned very loyal customers today.
Description of Work: Carpet Cleaning, Tile cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Diane S.
06/2012
5.0
carpet cleaners
 + -1 more
This was an absolute positive experience. Service tech was very punctual and professional and answered all questions that I had. You could tell that he took great pride in what he did. He was in and out in no time.15.00
Description of Work: Sun room and living room carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Anne B. B.
05/2012
5.0
carpet cleaners, upholstery cleaning
 + 0 more
We got an estimate and made the appointment for the cleaning. We were pleased with the service, punctuality and professionalism. We will definitely call Maple Leaf Carpet and Tile Cleaners again. Rating A ++++.
Description of Work: All carpeting cleaned in living room, 2 bedrooms and stairs. Also sofa and a chair and foot stool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$339
Diana C.
04/2012
5.0
carpet cleaners
 + -1 more
Long ago I had some carpet cleaned in a previous house and swore to never deal with professional carpet cleaners again since I was very disappointed in the quality of the work that was done. When my daughter's dog had a few accidents on her new bedroom carpeting I was forced into finding someone to come in and clean it. Thank heavens for Angie's List as it led me to Maple Leaf Carpet and Tile Cleaning!!!! They did a marvelous job! My faith has been restored!!
Description of Work: Wall to wall carpeting in three rooms was cleaned.
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Service Categories
Carpet Cleaning,
Ceramic Tile,
Upholstery Cleaning
FAQ
Maple Leaf Carpet & Tile Cleaning is currently rated 5 overall out of 5.
Sunday: 9:00 AM - 6:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Maple Leaf Carpet & Tile Cleaning accepts the following forms of payment: Check