Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Ken's IT Computer Services LLC

Computer Repair, Website Design & Development

About us

Hi, my name is Ken, owner of Ken's IT Computer Services LLC. I support residential and business customers that need technical support. When you call, I travel to your home or business. If it is a quick job, I will fix it onsite. If it takes overnight to repair and update your computer, printer, network equipment etc., I will pick it up and return it. I also provide software support and tutor as needed for Windows or Mac.

Business highlights

10 years of trusted experience
Emergency Services Offered

Services we offer

Computer Service and Repair

Services we don't offer

Cell Phone Repair

Amenities

Free Estimates
Yes
Emergency Services
Yes

Reviews

4.910 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
10%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-10 of 10 reviews

Karen S.
04/2020
5.0
computer repair
  + -1 more
My computer was running slow, camera wasn't working and I wanted to download Windows 10. I called Ken and he came over the next morning. He was professional, patient and knowledgeable. He worked tirelessly on my (older) computer until it was running as if it were brand new. He gave me some helpful hints, backed up the computer and downloaded thousands of pictures to an external hard drive.. .Ken was determined to get my computer "up and running!" (which he did) He will be my "COMPUTER GUY" from this point going forward. It's a nice feeling to be able to TRUST someone and not get "TAKEN" advantage of with all this new technology. Thank you Ken for your dedication to your field.
Description of Work: Needed to upgrade Computer to Windows 10

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DEBRA B.
07/2019
5.0
computer repair
  + -1 more
I was having a terrible time with my old laptop and thought it was too far gone to repair. I called Ken and he came over right away and fixed it !! There were severe problems with messed-up files and he knew just what to do to fix them. He then deleted unused files and jazzed up the laptop so it runs great. Faster than it has in years, and no more error messages. Boots up quickly. Now, while I am happy with this 8 year old laptop now that it is running great, Ken said if I ever want to upgrade to something with more pizzazz, he'd meet me at the store, help me decide on a new laptop and then transfer my files. He could also give me an hour of instruction on any new stuff the computer has ! Tempting ! If you need a computer guy, do give Ken a call. Friendly and knowledgeable !!
Description of Work: Computer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret R.
07/2018
5.0
computer repair
  + -1 more
As always, it went great! Ken is my "go to IT guy. Ken is extremely knowledgeable and is always growing and adding to his already large knowledge base. Ken has a degree in Computer Information Systems. He is timely, very reasonable, and is very trustworthy with any customer's computer needs. Ken comes with gets my highest recommendation on all counts! I am sure I'll use Ken far into the future!
Description of Work: Ken always helps me with any computer needs I have. For example today, he transferred files from one laptop to another laptop, backed up my laptop files, and taught me how to do many things I was not aware of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Betty G.
05/2018
5.0
computer repair
  + -1 more
Very happy with your service.
Description of Work: Reset passwords and compter maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Susan H.
05/2018
5.0
computer repair
  + -1 more
Ken Stone came quickly and efficiently took care of the problem, even though it was on a Sunday night.
Description of Work: I needed help getting rid of a computer virus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Kenneth D.
05/2018
5.0
computer repair
  + -1 more
Computer is on the network and all malware is cleaned up
Description of Work: Computet Networking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Diane P.
04/2018
4.0
computer repair
  + -1 more
Good -- took a while to back up computer and reset, but we will know better in a couple of days of use.
Description of Work: Remove computer virus and reset to factory settings

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Dan A.
04/2018
5.0
computer repair
  + -1 more
Work was complicated and took a professional technician to get it done properly and completely. Ken had the equipment and tools to get the job done. New computer arrived with a defect in it and Ken diagnosed the issue and fixed that as well.
Description of Work: Install new computer, retrieve files from old desk top that had locked up tight, install retrieved files and install programs etc..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Jeff M.
04/2018
5.0
computer repair
  + -1 more
Ken is the best computer guy one could find. His knowledge is extensive and he is super efficient. He gets a ten in my book and I recommend him to everybody I know. AAAAA+++++.
Description of Work: Installed new computer, recovered all old files on old computer, general maintenance on related issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Marna Jane G.
04/2018
5.0
computer repair
  + -1 more
Unbelievable!!!! What took me three days - several phone calls attempting to fix a failed internet connection, a wireless router reboot and an adding security password - Ken had it all up and working in about 34 minutes! Wow. I am totally impressed and will highly recommend him for anything related to IT and computer needs! I thought my old computer was doomed - Ken fixed it!
Description of Work: trouble shoot connection to internet thru wireless router on Mac

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

    Contact information

    27 Woodstock Ave, Rutland, VT 05701

    http://kenscomputerservices.wordpress.com

    Licensing

    Not Licensed
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Website Design & Development

    FAQ

    Ken's IT Computer Services LLC is currently rated 4.9 overall out of 5.
    Yes, Ken's IT Computer Services LLC offers free project estimates.
    No, Ken's IT Computer Services LLC does not offer eco-friendly accreditations.
    No, Ken's IT Computer Services LLC does not offer a senior discount.
    Yes, Ken's IT Computer Services LLC offers emergency services.
    No, Ken's IT Computer Services LLC does not offer warranties.
    Ken's IT Computer Services LLC offers the following services: Computer Service and Repair
    Cell Phone Repair

    Contact information

    27 Woodstock Ave, Rutland, VT 05701

    http://kenscomputerservices.wordpress.com