BEST APPLIANCE & KITCHENS

Worst ever. These guys are real BOZO's. Purchased a new refrigerator that was supposed to be delivered on a certain date at a certain time. Both me and my wife took a day off of work so we could be ready, have the old fridge unloaded and ready to go when they got here. The time came and went. I called them they said not to worry it on its way. we proceeded to unload and place in boxes all around the kitchen the contents off 2 refrigerators , ( the 1 in the kitchen and the spare that was being scraped and replaced with the one from the kitchen ) . Hours go by, its not afternoon around 2pm I call again, AGAIN they say not to worry. Around 4 pm they call and say do to some screw up the wrong unit got put on the truck and my new fridge was back in the shop 10 miles away, they say they wouldn't be out our way again for a few days or a week !!!!!!! Now I have my kitchen in a shambles and no refrigerator !!!! I say NOOOOO go back to the shop and get my fridge and deliver it today. They say no trier guys don't work past 5pm ???????? Needless to say I got my money back, went to Home Depot and got a better price and BETTER SERVICE. BEST HAS NO CLUE TO WHAT CUSTOMER SERVICE REALLY IS >!!!!!!!!