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Average homeowner rating star icon4.1
Average homeowner rating
Verified reviews icon18
Verified plumbing services reviews

Plumbers in Rochester

Avatar for Northern Basement Systems
Northern Basement Systems
358 Gallison Hill Road
4.33(
7
)
Approved Pro
Northern Basement Systems
358 Gallison Hill Road
4.33(
7
)
Approved Pro
Customers say: Quick response
39 local quotes requested
15 years of experience

Northern Basement Systems, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

Eddie R on January 2023

Northern Basement Systems, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

Eddie R on January 2023


Avatar for VT Concrete Cutting & Concrete Solutions
VT Concrete Cutting & Concrete Solutions
8 Mill Street
4.52(
23
)
Approved Pro
VT Concrete Cutting & Concrete Solutions
8 Mill Street
4.52(
23
)
Approved Pro
Customers say: Quick response
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers
47 local quotes requested

We pride our company on reliability, integrity and quality work. We are experts in our trade. We look forward to earning your business! VT Concrete Cutting & Concrete Solutions has been servicing all of VT, NH and Eastern NY for over 25 years with any concrete needs. Our capabilities include coring up to 48” in diameter, cutting to any depth with our wire saw, concrete crack repair and injections, basement waterproofing, sump pump installations, basement and egress window installations, bulkhead door replacements, crawlspace repair, moisture control, concrete replacement up to 500sq feet, foundation repair and so much more. Call us today for a free estimate.

"The company did a great job on my basement. They communicated well, the crew was professional and they completed the work in a timely fashion and on budget."

Jennifer B on April 2025

We pride our company on reliability, integrity and quality work. We are experts in our trade. We look forward to earning your business! VT Concrete Cutting & Concrete Solutions has been servicing all of VT, NH and Eastern NY for over 25 years with any concrete needs. Our capabilities include coring up to 48” in diameter, cutting to any depth with our wire saw, concrete crack repair and injections, basement waterproofing, sump pump installations, basement and egress window installations, bulkhead door replacements, crawlspace repair, moisture control, concrete replacement up to 500sq feet, foundation repair and so much more. Call us today for a free estimate.

"The company did a great job on my basement. They communicated well, the crew was professional and they completed the work in a timely fashion and on budget."

Jennifer B on April 2025



JW General Contracting LLC
28 Pearl Street
No reviews
JW General Contracting LLC
28 Pearl Street
No reviews
7 years of experience

I own and manage a small contracting company with a very detailed-oriented team who believes that value and quality come first. We range from interior/exterior painting to decks, porches, sheds, kitchen/bathroom remodels to just regular handy man projects. We have in business or few years now and have had so many happy repeat customers. Word of mouth means everything in this business and we value the happy face we cnsnb

I own and manage a small contracting company with a very detailed-oriented team who believes that value and quality come first. We range from interior/exterior painting to decks, porches, sheds, kitchen/bathroom remodels to just regular handy man projects. We have in business or few years now and have had so many happy repeat customers. Word of mouth means everything in this business and we value the happy face we cnsnb


we build from start to finish and septic and driveway and foundation free estamates


Brian Hathaway Handyman/general contractor
2599 Walker Mtn Rd
No reviews
Brian Hathaway Handyman/general contractor
2599 Walker Mtn Rd
No reviews
6 years of experience

Remodels Roofing Concrete Tree cutting Electrical/plumbing Carpentry Painting interior/exterior Build Garages Just ask and it shall be done.

Remodels Roofing Concrete Tree cutting Electrical/plumbing Carpentry Painting interior/exterior Build Garages Just ask and it shall be done.


I&B construction and handy man services
152 Mudgett Dr
No reviews
I&B construction and handy man services
152 Mudgett Dr
No reviews
Free onsite estimate

Here at I&B construction and handy man services we offer a wide variety of carpentry, painting, pressure washing, maintenance and much more including property maintenance. "From the basement to the roof, we gotcha covered!" We are a small family owned and operated business-husband and wife- that takes pride In everything we do. With a combined experience of over 30 years we offer quality work, a safe work environment and most importantly complete customer satisfaction. "One call will do it all". Call Ian today at 802-696-2125 for your free estimate!

Here at I&B construction and handy man services we offer a wide variety of carpentry, painting, pressure washing, maintenance and much more including property maintenance. "From the basement to the roof, we gotcha covered!" We are a small family owned and operated business-husband and wife- that takes pride In everything we do. With a combined experience of over 30 years we offer quality work, a safe work environment and most importantly complete customer satisfaction. "One call will do it all". Call Ian today at 802-696-2125 for your free estimate!


Merrill Mechanical, Inc.
477 Dunham Rd
4.72(
18
)
Merrill Mechanical, Inc.
477 Dunham Rd
4.72(
18
)
Customers say: Quick response
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers

Merrill Mechanical, Inc. is mechanical company specializing in plumbing, heating and HVAC installation. We primarily perform new-construction and renovation services in the small-medium commercial space as well as larger, high end, homes. Our talented team works hard everyday to provide the best services for our clients. We customize our offerings based on specific needs, so get in touch today to receive an initial quote. Our rates are $85/hour with a minimum of 2 hours, plus one-way travel time.

"Very prompt and very professional,able to answer all my questions and make some good recommendations to solve my problem (s) Could not ask for better service,Thank you!"

Eric R on April 2021

Merrill Mechanical, Inc. is mechanical company specializing in plumbing, heating and HVAC installation. We primarily perform new-construction and renovation services in the small-medium commercial space as well as larger, high end, homes. Our talented team works hard everyday to provide the best services for our clients. We customize our offerings based on specific needs, so get in touch today to receive an initial quote. Our rates are $85/hour with a minimum of 2 hours, plus one-way travel time.

"Very prompt and very professional,able to answer all my questions and make some good recommendations to solve my problem (s) Could not ask for better service,Thank you!"

Eric R on April 2021


Neli Virtual Appliance Repair
143 Charlotte Ave
4.29(
572
)
Neli Virtual Appliance Repair
143 Charlotte Ave
4.29(
572
)
Customers say: Super punctual
13755 local quotes requested

Virtually diagnose and/or repair your appliances and HVAC units today without anyone stepping foot inside your home! Starting at $40 you can take control of your home appliance repairs via video chat with a certified technician when it’s convenient for you. Make an appointment today on our website. Neli's certified technicians will work with you to conduct either a diagnosis to find out what's wrong or a repair. You will use Neli’s advanced video chat technology during your appointment. Schedule your appointment today at nelihome.com or call us at 833-876-0900!

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."

Jennifer S on March 2025

Virtually diagnose and/or repair your appliances and HVAC units today without anyone stepping foot inside your home! Starting at $40 you can take control of your home appliance repairs via video chat with a certified technician when it’s convenient for you. Make an appointment today on our website. Neli's certified technicians will work with you to conduct either a diagnosis to find out what's wrong or a repair. You will use Neli’s advanced video chat technology during your appointment. Schedule your appointment today at nelihome.com or call us at 833-876-0900!

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."

Jennifer S on March 2025


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Plumbing questions, answered by experts

Before finding the right plumber for your job, there are a few questions that you should ask, including: 

  • Are you licensed and insured?

  • Do you charge for estimates? 

  • Is your fee a flat rate, or is it hourly?

  • Who will do the work? Are they all licensed and qualified plumbers?

  • What happens if any breaks or damages occur?

  • What is your response time in an emergency? 

  • Is cleanup included in the quote?

  • Do your services come with a guarantee?

Discussing these questions with your plumbing contractor will help eliminate future issues and clarify expectations. 

Answered by Angi Experts

Endorsed by 46 pros

Yes, most states require plumbers to have a license, and for good reason. Hiring an unlicensed plumber could lead to poor quality work, costly future expenses, and potential code violations. 

As you browse our pro listings, take note of the “Angi Approved” badge. Angi Approved businesses meet our standards for certification which include:

  • The owner, principal, or relevant manager passed a criminal background check

  • Required to have applicable state and local licenses

  • Maintain an average star rating of 3.0 or better on our network, if they have at least one review

  • Paying to advertise their services

  • Meeting any other eligibility criteria required by Angi

Keep in mind licensing is different from certifications. A license is a legal requirement to operate a business, while certifications are voluntary.

Answered by Angi Experts

Endorsed by 46 pros

Typically, plumbing repairs cost about $325 per job but can range from $175 to $4,000 or more. Simple fixes, such as a toilet repair, will be less expensive at around $150 to $400. However, if you have a pipe that has burst, you can expect to pay between $1,000 and $4,000 or more. 

The project that needs to be completed, the size of your home, and the type of plumbing pipes you have can all impact the final cost. External factors such as supply chain issues and shortage of materials all play a part in how much this repair might be.

Answered by Angi Experts

Endorsed by 40 pros


A faucet replacement vs. a failed waste line flooding a finished basement would be at opposite ends of a very broad spectrum. "A plumbing repair" could range from perhaps a $150 minimum service charge up to tens of thousands of dollars for a substantial repair and associated cleanup, finish work, etc.

Answered by Dave Beck at Classy Craftsmen LLC in Cincinnati, OH on 01/09/25 


Plumbing repairs can be complex. Often there is damage or breakage in areas that can't be seen without being examined thoroughly. Plumbers will investigate the issue and then let you know what to expect.

Answered by Lee Sentell at Benjamin Franklin Plumbing of South Orange County in Southfields, NY on 01/06/25


Prices can range from $60 to $20,000. Many factors determine the cost of a plumbing job. Things such as the cost of materials, size of the home, the difficulty of the job, travel time, contractor liability, would walls or floors need to be opened and repaired. All these factors and more can greatly affect the cost of a job.

Answered by Glenn Durand at Flat Rate Services Charlotte in Indian Land, SC on 01/13/25


Plumbing costs obviously vary from job to job. You can expect to pay anywhere from $225 - $400 for your average repair of a faucet or toilet. Frozen broken pipes are a much more difficult item to put a price tag on. The best course is to try to correct it as soon as possible: These tend to get worse rather than better, which means more costly. You will obviously be paying more for after hour emergency services, but time is of the essence.

Answered by Tony Coscia at TC Plumbing in Orange, CT on 01/10/25

Before your plumber pays you a visit, it’s a good idea to clean up any boxes, garbage, or other obstacles that could be in their way. In addition, it’s best practice to clean the area that needs to be inspected or worked on, like a toilet, for example. Make sure to keep kids and pets out of the way once the plumber arrives.

Answered by Angi Experts

Endorsed by 47 pros

The average cost to hire a plumber is around $100 an hour but can vary between $45 and $200 an hour depending on the plumber’s experience and the repair that you need. It’s also important to note that these prices can go up on holidays, and emergency plumber rates average $150 per hour, in addition to a flat-rate trip fee of $100 to $350.

By submitting this question, I acknowledge and agree that Angi may publicly display my name, city, state, and question on the website for professionals and others to see.
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