heating & air conditioning/hvac, heating oil companies
 + 0 more
We thought that the thermostat went bad. But in fact, it was some corrosion on the motherboard of the boiler. So they had to order the part. The part alone was $900. They've serviced us since we've been here. We had our oil tank replaced this past summer. They did a fantastic job. They do my yearly cleaning on my unit. I get serviced monthly. They deliver my oil. For having the system cleaned, I think they're completely competitive and reasonable. Mr. White, who owns the business went above and beyond. After they installed the new motherboard, we were having problems with heat dumping, where one zone gets too hot and dumps heat to another zone. That was happening on a Friday. The guys came out and worked on it. We thought that it was completely fixed. But, Mr. White told me, "Look, if you have a problem just call the office. We'll get the voice mail and I'll come right out." I said, "Well, it's not urgent. We'll have heat. It wouldn't be that big a deal. I can wait till Monday." He said, "No, no, no. You don't need to wait till Monday. If you have a problem you just give us a call and I'll come out." I just feel like you don't get serviced like that any more.
Description of Work: I've used them for my boiler system. They did some work in November of 2014. I had a big problem with my boiler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Christopher J.
01/2015
5.0
heating & air conditioning/hvac
 + -1 more
Start to finish they were very professional, courteous and timely and also very kind and understanding
Description of Work: They were very helpful and accommodating with my budget plan even when I lost my job, to make sure i didn't run out of heat. They really care about their customers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$333
Angelo C.
12/2014
1.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$4,000
Renee B.
07/2013
5.0
heating & air conditioning/hvac
 + -1 more
We found Whites last summer as new residents to Northfield VT. They were wonderful and very helpful getting us set up for the winter with our oil. I love dealing with them and they are always very professional.
Description of Work: They sent out reminder letters to get our prepay oil for the winter. I had to call to chat about our installment plan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
suzanne S.
08/2011
5.0
heating & air conditioning/hvac
 + -1 more
They are professional. Have a great sense of humor. Have earned our trust and they are the ones we call if we need help any time of the day or night. Highly highly recommend.
Description of Work: White's Heating saved my life. Our chimney liner was not properly installed. Had they not done such a thorough cleaning of our system I would have continued running the furnace and could have died or been injured from carbon monoxide poisoning. They also put in a new fuel lead from outside and put in a new fuel tank. We use them every fall to clean our system and they are the ones we trust to deal with any heating problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
suzanne S.
08/2010
5.0
heating & air conditioning/hvac
 + -1 more
Whites Heating saved my life. In autumn of 2009 they cleaned our furnace so thoroughly that they discovered our chimney liner had dropped down our chimney. If they had not cleaned our system so thoroughly I could have suffered carbon monoxide poisoning.
Description of Work: We have Whites Heating clean and maintain our boiler system in our residence. They are an outstanding company and the employees are incredible as well.
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Service Categories
Heating and Air Conditioning,
Heating Oil
FAQ
White's Heating is currently rated 4.9 overall out of 5.
No, White's Heating does not offer free project estimates.
No, White's Heating does not offer eco-friendly accreditations.
No, White's Heating does not offer a senior discount.
No, White's Heating does not offer emergency services.