Mark Smith

unknown

Our project was done in two phases: outside work in the fall and winter and inside work in the spring of 2013.Things started off OK in the first phase but then went sharply downhill in the second. Smith repeatedly promised that he would landscape our yard after it had been torn up and left a mess by him and the excavator. Smith even made a big deal about giving his "word" that everything would be taken care of. But then toward the end of the project, when it was late May and still no landscaping of any kind had been done, Smith suddenly said he wasn't going to do the work after all! In response, we withheld final payment until the landscaping was done. So what did Smith do? Instead of doing the work, he goes to court and slaps a contractors or mechanics lien on our house, not for the amount of money left on the contract but for nearly twice as much! After consulting with an attorney, we discovered that fighting Smith in court would end up costing us much more in legal fees, so our lawyer recommended that we just payoff Smith to get him out our life. But that was just the tip of the iceberg with this guy. Smith also "installed" four doors that we couldn't even close, then refused to fix them; put a huge dent in the side of our refrigerator but didn't tell us about it; put a new roof on our bathroom but then didn't repair or replace some of the trim that was rotted out, and finally made a hole in our pantry wall and just left it. As bad as our experience was, the worst thing Smith did was endanger the health of my wife, who suffers from asthma, and was pregnant with our daughter at the time the project was being done, by callously failing to take all necessary steps to reduce the indoor air pollution caused by the construction. Even after my wife had a severe asthma attack and we told Smith we were worried about the health of our unborn daughter he refused to change his behavior, saying it met ?industry standards.? Out of frustration we obtained a HEPA air filter ourselves to mitigate the dust and dirt Smith and his crew left behind on a daily basis. Bottom line: don't hire this guy to do anything. He is dishonest, deceitful and duplicitous, a nightmare waiting to happen.