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Paquette Plumbing, LLC

Plumbing, Heating and Air Conditioning, Electrical,

About us

Brand - Mitsubishi, Maytag, Kohler, Triangle Tube, Buderus, EcoBoiler, Wirsbo, Daikin and more.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Installation, sales and repair of water treatment and filtration, plumbing, heating, airconditioning, solid fuel and solar product.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.415 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
7%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.5
responsiveness
4.6
punctuality
4.9
Showing 1-15 of 15 reviews

Richard K.
06/2017
5.0
plumbing
  + -1 more
Very Well. Pleased with the operation of the water heater.
Description of Work: Install Hybrid Water Heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,810

Brian L.
03/2017
5.0
plumbing, water heater repair
  + 0 more
Only company in the area who responded to my request for quotes to replace a water heater. Arrived promptly after I scheduled an estimate and within 24 hours I had quotes for two options to replace. Install went exactly as quoted. On the day of the install they arrived on time and after evaluating additional parts needed, they replaced the water heater as quoted. They were tidy, efficient, and informative during the install. No surprises. Everything works and I have had no problems.
Description of Work: Replace old water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Richard K.
03/2017
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Jessica W.
11/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Install a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jodilyn E.
04/2015
5.0
plumbing, water softeners
  + 0 more
Installation was performed quickly and on budget. Quality of product installed was excellent. Paquette Plumbing Technicians were courteous, clean and professional.
Description of Work: Installed water filtration system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

tara G.
02/2015
1.0
electrician, plumbing
  + 0 more
unknown
Description of Work: They fixed a pipe leak to find out they didn't reseal it.it leaked through repaired wall board and had to do job all over again. They carelessly left cap off . Also had another situation where they did a job but didn't finish and denied they didn't finish and billed me and never came back.had to hire someone else to finish a job I already paid for.lastly I have had them service my furnace yearly and naively paid them $350 for years then to find out the oil company services the furnace too and got their bill... $85!! Same job! Paquette is dishonest and don't stand behind their work. Never would recommend them again after these numerous bad experiences in the past cew years. use someone else.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$2,000

Response from Paquette Plumbing, LLC
It deeply hurts me to see a review from a dissatisfied customer. We treat our Customers as if they were family. We are a family owned and operated business that strives to provide nothing but professional services with professional results. We have provided 12+ services to this customer since 2008 totaling 5800.00+. On 8/2014 our Technicians diagnosed and unfortunately had to replace this customers well pump to changes in water levels and conditions. We were able to get the the unit replaced under warranty and reinstalled it in the exact same location and with existing components. All wiring was existing, rated for direct exposure and installation was in compliance with all local and state code. We provided repair to a waste and overflow assembly on a whirlpool tub installed by another Contractor on 1/2014, this customer had not mentioned any further issue with assembly when calling to request future services after the repair. As a business Owner I can assure anyone reading this customers review that we perform our services to a level above and beyond expectations. We provide references to any new Customers and go any necessary extra mile for our existing Customers.

Jane S.
01/2015
5.0
electrician
  + -1 more
It was wonderful! They were very good.
Description of Work: Replaced some breakers and outlets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis B.
04/2014
5.0
plumbing
  + -1 more
Paquette Plumbing and Heating are the real deal. they came prepared to do the job, and that they did. Excellent installation, clean, no "Ooops" or mistakes, neat and to the point.Nick gave me a mini-lesson on the operation of the unit and took all the time I needed to understand its operation and maintenance. Great Job!
Description of Work: I had a leaking pipe (cracked) and Nicks team came and fixed everything better than it was. They also installed a Mitsubishi Split Heat pump in October. they arrived on time, did the install and were out of there without a trace they had been there (except for the install. Very professional, courteous, and prompt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Paquette Plumbing, LLC
Thank you for choosing Paquette Plumbing, LLC for your plumbing, heating and air conditioning needs.

Virginia P.
11/2013
5.0
plumbing
  + -1 more
Perfect. Came quickly, fixed it immediately. Will definitely use them for all future plumbing needs.
Description of Work: Came on short notice when new refrigerator needed water line hooked up. It was dripping all over the floor, they came, they fixed it. Polite and efficient. Will use them again for any plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Paquette Plumbing, LLC
Thank you for choosing Paquette Plumbing, LLC for your plumbing needs.

Dennis P.
10/2013
4.0
plumbing
  + -1 more
Great, installed a new drainage pipe and even added a vent to it; I'm believing it's going to hold this time. Quality looks good though.
Description of Work: fix a nagging sink drainage pipe that kept coming apart and leaking

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Paquette Plumbing, LLC
Thank you for choosing Paquette Plumbing, LLC for your plumbing needs.

Jessica P.
05/2013
5.0
plumbing
  + -1 more
Bill arrived with price as quoted. Very friendly and informative. Very professional and prompt with price quotes, etc.
Description of Work: Installed a new cement cap for a spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Paquette Plumbing, LLC
Thank you for choosing Paquette Plumbing, LLC for your plumbing needs.

Alissa W.
04/2013
5.0
plumbing
  + -1 more
I contacted Paquette Plumbing to have them install the drain pipe on my bathroom sink after the previous plumber failed to complete the job. They were very professional and actually showed up for the install 10 minutes early! I've NEVER had a plumber show up early! The whole job only took about 30 minutes and I swear my bathroom looked cleaner after they left than before! Excellent work and I will definitely be calling them for any future work that I need done.
Description of Work: Installation of bathroom sink drain pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Paquette Plumbing, LLC
Thank you for choosing Paquette Plumbing, LLC for your plumbing needs.

Corbin L.
04/2013
5.0
plumbing
  + -1 more
I have a really weird tub and shower that has the spout built into it. One of the handles broke off in my hand one morning and water started spraying from where the handle used to be. Thank god the realtor had shown me where the water shut-off was before I flooded my whole bathroom! My dad has used these guys in the past so I called them up to see if they could help me out. They got here super quick and after a quick assessment of the situation, they were off to get the parts. They were back within a half hour with everything they needed and the actual job only took about 15 minutes. They even helped me clean up the water mess! Overall, these guys rock!
Description of Work: Repaired the tub and shower combination valve in bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Paquette Plumbing, LLC
Thank you for choosing Paquette Plumbing, LLC for your plumbing needs.

Jodilyn E.
04/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Everything was amazing. They were on time and within the budget they quoted me. The most amazing thing was their professionalism. Not only were they knowledgeable and proficient in their field, they were clean. Everything was tarped and there was no clean up on my part.
Description of Work: Paquette Plumbing, LLC installed a new Bosch Green Star heating system in my condo. They also renovated my bathroom and updated the fixtures in my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Paquette Plumbing, LLC
Thank you for choosing Paquette Plumbing for your plumbing, heating and air conditioning needs.

Pete C.
04/2013
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
The work performed was satisfactory. They had to return a few times to fix things that were done wrong. Tey always came to fix mistakes quickly and nicely. But do to horrible professionalism I hav to say, there are many just as good plumbers out there that don't condone that kind of disgusting behavior from they're employees
Description of Work: Hard time getting into much detail. Ill just say it. Never had a problem with they're work. But I had been friends w the owner and some employees for about fifteen years. Well our home was hacked together plumbing and electric wise when I had convinced my fiance to switch plumbers. Naturally I opted for paquette plumbing due to they're work and friendship. During the work they performed, I was at my day job from 7am to 530. I obviously was lied to by both parties and can't specify how, but there was a relationship formed between the worker and my fi. ance. I don't need to get into whatever became of myself after this ordeal, but it was very unpleasant. Needless to say they are now seeing eachother and I got thrown from my home. When I contacted the owner about my issue, he couldn't of cared less. Wasn't gonna even repramand him until I started writing bad reviews on the company. But there was no consi.quence to b given so I decided to decline thedeal

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
5.0

$1,200

Response from Paquette Plumbing, LLC
There obviously is some confusion, [member name removed] is not and never has been a customer of Paquettte Plumbing, LLC. We pride ourselves with our professionalism. This situation did not happen.

    Contact information

    125 Valley View Drive, Mendon, VT 05701

    paquetteplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Heating and Air Conditioning,
    Electrical,
    Water Filtration and Softening,
    Water Heaters,
    Solar Panels

    FAQ

    Paquette Plumbing, LLC is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    Saturday: Closed

    Paquette Plumbing, LLC accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, Paquette Plumbing, LLC offers free project estimates.
    Yes, Paquette Plumbing, LLC offers eco-friendly accreditations.
    No, Paquette Plumbing, LLC does not offer a senior discount.
    Yes, Paquette Plumbing, LLC offers emergency services.
    No, Paquette Plumbing, LLC does not offer warranties.
    Paquette Plumbing, LLC offers the following services: Installation, sales and repair of water treatment and filtration, plumbing, heating, airconditioning, solid fuel and solar product.

    Contact information

    125 Valley View Drive, Mendon, VT 05701

    paquetteplumbing.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM
    Saturday:
    Closed