Fuller's Painting

Chris was very pleasant and responded to our call and arrived to give an estimate. He has a great warm and energetic personality. He arrived promptly with a friend to help do the job. It was a very hot and humid day and I expressed concerns about their well being and the time it might take for the paint to dry. I offered to reschedule the job or let him split the work over two days but he said that he wanted to finish it quickly. They did finish quickly, too quickly in my opinion. There didn't seem to be enough drying time between coats and I wonder if they even did more than 1 coat. When I pointed out places where the paint seemed thin he claimed that they painted 3 coats but in that amount of time (about 4 hours) and with that amount of paint (1 1/3 gallons) on a large room there's no way that they could have applied three coats. They were neat and very pleasant and cleaned up well after themselves. They didn't do any taping and a little bit of paint spray got on the window sills but not enough to bother me. The thin paint job bothered me though and I asked him to come back and take care of the worst spots. I blame myself for not insisting that he put on another full coat. He came back and did some touch up and was very pleasant. He even offered to help move the furniture which was nice. Sadly the job just wasn't that great, not enough paint was used, there are brush streaks and drip marks here and there. When I pointed out the things I didn't like he blamed the paint manufacturer (which we bought after rave reviews from friends and family) and even the color (if the color was a problem why not use a primer?). He mentioned another job where the owner had air conditioning and said that he really took his time there so perhaps he's perfectly capable of doing good work but he certainly didn't do a great job on our room. I think he figured that we either wouldn't notice or wouldn't care. He was wrong, we noticed and we care a great deal. We're disappointed because we liked him very much as a person and would have liked to have had him back to do some other jobs in the future but it's not worth paying for sloppy work when I can do a better job on my own. I'm now going to have to go through all the trouble of moving the furniture etc. and applying another coat.

I was very happy with Chris. He called back immediately. He came out when he said that he would. The project took the time that he said it would. He was very clean and neat throughout the project. He did a good job. I was very happy with him.