D&S CHIMNEY SPECIALISTS

They did a nice clean, neat job of cleaning the chimney. Price wise I had nothing to compare it to. As for punctuality it did not matter much.

@y

I authorized Mr. Schump to repair the damage to the crown of the chimney. I was a little suspicious because I had had the chimney cleaned 2 months earlier and that company didn't report any problem. Mr. Schump returned approximately two weeks later and applied some type of cement sealer to the chimney crown. As he handed me the bill he started describing another problem with my chimney. He claimed that he had found sections around the top of the chimney where the mortar around the bricks had come out. He took me outside to show me the area and sure enough there was definitely mortar missing between some of the bricks. I had been looking at the chimney earlier that day (before Mr. Schump's arrival) and hadn't seen this very obvious problem at that time. I asked Mr. Schump why he hadn't noticed this very obvious problem the last time (when he installed the cap and also discovered the "damage" to the chimney crown). He stated that he must have missed it. He told me he could repair the new damage for an additional $400.00. I told him I would think about it and let him know. The next red flag came when I took out my checkbook to pay for the repair to the chimney crown. He wanted the check made out to him personally, not to his company; D&S Chimney Specialists. I'm not 100% sure but I have this nagging suspicion that I wouldn't have had these problems with my chimney if I had called another company.