Advanced Appliance Repair and Service

He squeezed us into his schedule either the day I called or the next day (I can't remember) and my oven was all set to go. And we also caught the mouse. All in all it went very well.

Shawn called me back promptly, after I left a message for him. He ordered the part, and called soon thereafter, to arrange to come out to do the repair. He arrived when he said he would, and made short work of the job. This, despite that my dishwasher was firmly lodged under the counter, and didn't want to budge. Shawn retained his good humor throughout. Next thing I knew, the dishwasher was out, and the repair was completed. Shawn was personable, and very professional. He'll be my go to person for any, and all, future appliance problems. Thank you, Shawn!

Shawn was very prompt and thorough. He had a new dishwasher installed within a few days. Great service ! I will certainly use him again.

Excellent! Shawn is so 'top notch' - he just knows everything about each little problem. He is very time-efficient and gives forthright reviews, immediately. Shortly thereafter, we had a serious problem with our clothes dryer: couldn't get a button to work, thus it wouldn't turn on. Boom! Shawn came a.s.a.p., and after taking top front panel of dryer off, he discovered that button was irretrevably broken, & asked if we could live without it! It was either that, or we would have to purchase a new dryer (they don't make the part any longer - dryer is 15 y.o.). We opted to go w/out it & dryer works wonderfully!!

Shawn came to my house the same day I called and fixed the washer in 15 minutes! He was very personable, explained what he was doing and talked me through the invoice so I understood it.

Shawn did a great job. He kept me posted on when he would arrive. He gave me ideas to prevent the problem next year. Winterizing a washer is tricky and I hope not to have it happen again. I certainly would use Shawn for any appliance problem

Great! He was also very considerate and put on house shoes when he entered my home.

Answered the phone, set up appointment within two days, had the parts, fixed the problem. The service call was a little pricier than I expected.

Well. All items repaired and working well currently.

You often call repair people with trepidation, but let me say that Shawn of Advanced Appliance really puts that thought to bed. He is both professional and courteous and has a full grasp of the technical repair knowledge for quick and timely repairs. When finished he offered to help put the food back in the fridge. When have you ever seen that happen? Would highly recommend this service.

Shawn was very responsive when I called; arrived promptly within window of time as promised. He quickly diagnosed problem and replaced hose with one from his truck. Very professional, would not hesitate to call him again.

Sean was incredibly professional, timely and thorough. He charged a very reasonable rate as well. I found him via a recommendation from another highly rated plumber. I would definitely hire him again.

Called in the AM and fixed in the PM, same day! Shawn was prompt returning my call and originally scheduled an appointment later in the week. Called back and was able to meet me the same day. He was knowledgable, pleasant and really knew what he was doing. Excellent service and worth every penny. I will not hesitate to call again if necessary!

I was very pleased with the service I received from Shawn. He returned my call promptly, was able to fit me in the same day and quickly diagnosed the problem. After fixing my dryer, he offered to look at other household appliances while he was there. I will use him again.

Extremely well - Shawn came as promised, worked hard to diagnose the problem, had the needed replacement part on his truck, installed it and got the dishwasher working again. He also offers a year's guarantee on his work

I was pleased by the appointment scheduling and the consideration Shawn showed for my time by calling to say he was running late. He had to work in a small space moving a stacked washer and dryer.

We were very pleased with the service. Going to keep his number at the top of my Repair List.

We couldn't be happier. If you had a better rating than A, Shawn would certainly get it from us. Called him yesterday, and he would have come that day, but we were unable to work out a time. He said he would come before noon this morning, called us about 10:00 a.m. and was here 5 minutes later. No fooling around or taking his time. Got right to work and did the repair in record time. We will definitely use Shawn again for any large appliance repair we might have. He was pleasant and professional and dependable. Thanks, Shawn!

Perfect! He is knowledgeable, friendly and prompt.

Our washing machine gasket was compromised, and I contacted Advanced Appliance Repair to replace it after reading the positive reviews on Angie's List. Shawn was great to work with and things could not have gone more smoothly. He returned my call promptly, ordered a replacement gasket the same day, and showed up at the time he said he would to complete the installation a couple days later. Thanks, Shawn!

Threatened to call police if I don't pay him $150. Had no choice but to pay him a $95 service fee pre-printed on his bill to settle.

They were very friendly, professional and they did their job.

This was the second time we've had Shawn out to help with a broken appliance. Our dryer had stopped working completely. Shawn was able to come over the same day that we called and brought the parts he thought he would need to get the job done that day. He had us back up and running again in no time. Not only that, he noticed that our lint trap was wearing out and stopped by the next afternoon to bring us a new one that he had from a salvaged identical machine! Not too many folks nowadays go to those kinds of lengths to help their customers. Shawn is friendly, warm, takes the time to answer questions and explain things for the not-technically inclined. He was even good with our barky German Shepherd! There's no one else we'd call when our appliances need help. Shawn is the best!

It doesn't get any better than this. I had an issue with an electric Sears dryer that wasn't heating. I saw Shawn in his truck, stopped him, gave my number. I later received a call (Shawn's wife?) to schedule an appointment, and he showed up right on time. He checked the dryer, knew the problem, had the part, fixed it. We then went to my neice's house, and he took care of an issue with her stove. Shawn is pleasant, knowledgeable, professional, with a good look and great sense of humor. I have used Advanced Appliance in the past, and will do again. I have also recommended to friends and neighbors, they agree. I'm looking forward to my next appliance issue so I have the opportunity to call again. Thank you, Dave

Advanced Appliance made a house call today and fixed all my problems. I spoke with him on the phone and he did a diagnosis through a series of questions about my problem, so, he was able to show up with the parts he needed to fix them on the first visit. he called to give me a good window of time when he would be there, so, I didn't have to stay at home waiting for a long time. He figured out what was wrong with my ice maker that has been a strange problem for a long time. My sump pump has been malfunctioning and he figured out that mystery. Great Job Shawn, I'll keep your card on my Fridge to refer you to my friends.