Reviews
3.712 Reviews
Showing 1-12 of 12 reviews
Erin R.
01/2024
appliance repair
+ -1 moreWe came to our home to fix a washer. We told him what was wrong and what was needed and he came to fix it. We thought he was going to fix it that day, but he said that this was a diagnostic appointment. Which is fine so we paid him $165 and he was to come back that week to fix it with the part. He never showed back up. He never returned our call or message.
Description of Work: We needed a new whirlpool control board switched out.
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$165
Hyam S.
02/2021
appliance repair
+ -1 moreHe came to the house and got the washer's stuck door to open so we could get the wet cloths out. He said it needed parts or it would continue to happen. We paid him while he was at the house. He said he would get back with a quote for the repair indicating, however, that it might not be worth doing. That was over two months ago. We called him and left messages with, over time, increasing frequency hoping he would get the picture and put some priority on getting back to us. He never did return the calls. In summery, he took our money and never finished the job. We have been without a washer for over two months and don't know whether to fix or replace the one we have. Getting the money and not responding seems to be a feature of other negative reviews as well.
Description of Work: fix broken washer
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Lawrence G.
05/2017
appliance repair
+ -1 moreVery well. Fixed what he could (one burner needs replacing. Put a temporary fix on the lock lever and fixed the drain on the dishwasher. Will get back to us on the cost of the lever and let us know if it's worth fixing. He is very professional, friendly and the cost was very reasonable.
Description of Work: Repair to burner units on oven. Fix dishwasher drain and lock lever.
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Yes, I recommend this pro
$75
Jim V.
06/2016
appliance repair
+ -1 moreBert answered his phone quickly. He showed up on time and had all the parts for an old refrigerator repair. He was honest about what he could and could not do.
Description of Work: Fixed a leaking refrigerator
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Yes, I recommend this pro
$125
amy S.
10/2015
appliance repair
+ -1 moreunknown
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Yes, I recommend this pro
$100
Anthony F.
04/2015
appliance repair
+ -1 moreunknown
Description of Work: I purchased a home on October 17, 2014 and the dishwasher stopped functioning days before the Closing. The sellers pre-paid Bert for the repairs after he troubleshot and provided an estimate. After numerous calls he contacted me back, stating parts would be there in December. He contacted me for installation and the part did not fix the dishwasher so he needed to order another part stating it would be arriving in JAN 2015. That was the last time I heard form him, I have called Bert's Appliance numerous times over the last FOUR MONTHS and he has not returned any calls, I left messages every time. Back in December, he asked my finacee for payment and she instructed him he was already paid by the sellers back in October which he agreed to before he left. I have a 3 year old dishwasher with a brand new front control panel that's worthless and now too late to seek reimbursement from anyone. This guy is extremely unreliable, unprofessional and unresponsive to any and all communications! A total waste of money. |If you try to hide this review or change it, forget about it! I don't want you to make good on this, I waited SIX MONTHS for a simple Whirlpool Dishwasher repair and YOU FAILED, I am purchasing a new unit.
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Donna S.
11/2014
appliance repair
+ -1 moreAfter the service man did the work the problem with the refrigerator reoccured. I called him multiple times to let him know about the issue and he responded.
Description of Work: They came out and repaired my refrigerator.
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$90
Heather M.
08/2014
appliance repair
+ -1 moreOur washer is now working: though the problem appeared to be the timer, it was actually the motor board. Bert diagnosed the problem, returned the replacement timer, and was able to offer us a motor board at a discounted (used) price. He did this within two visits, and our washer seems to be working fine now. Additionally, because we're new home owners and who've recently relocated, he offered us references for other contractors in the area, including the person we'll be using to install a new furnace. We're really pleased with the work that was done, and the prices that Bert quoted for parts were lower than those quoted by another local appliance repair company.
Description of Work: Initially tested the timer and the motor board on washer, then ordered a replacement part and returned the following week to install it...
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Yes, I recommend this pro
$230
Ilene T.
07/2014
appliance repair
+ -1 moreunknown
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Yes, I recommend this pro
Suzanne M.
03/2014
appliance repair
+ -1 moreGreat experience. I contacted Bert initially to replace a part in my dishwasher. On the day of our appointment, I realized I could not properly hook up my washer by myself given my limited tools and experience! When Bert arrived (right on time), I asked if he would mind looking at the washing machine too. He did not mind, and was very pleasant and accommodating. While he was here, I broke off two lightbulbs trying to change them. Bert was willing to help with that too, no problem! He also went above and beyond in fixing the dishwasher, leaving it in better shape than he'd found it by fixing the door of it too, unasked!
Description of Work: Repair dishwasher, hook up washing machine, and removal of broken lightbulbs from fixtures.
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Yes, I recommend this pro
$115
Rochelle V.
11/2012
appliance repair
+ -1 moreExcellent.
Description of Work: Repair Refrigerator.
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Yes, I recommend this pro
$100
Kris W.
04/2012
appliance repair
+ -1 moreBert was at my house at EXACTLY the time he said he would be there. Was very patient about letting me clean and vacuum behind the stove when he pulled it away from the wall. Fixed the stove - no surprises - and we had a nice conversation while he worked. Gone in 1/2 hour. Very professional, very pleasant, very personable, very reasonable rates. I will never call anyone else. His hours are 8am-4:30pm.
Description of Work: Elements were the only thing working on the stove. Replaced clock and got the stove/broiler working.
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Yes, I recommend this pro
$150
Contact information
435 Jackson Rd, Brattleboro, VT 05301
Licensing
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Service Categories
Appliance Repair
FAQ
Bert's Appliance Repair is currently rated 3.7 overall out of 5.
No, Bert's Appliance Repair does not offer free project estimates.
No, Bert's Appliance Repair does not offer eco-friendly accreditations.
No, Bert's Appliance Repair does not offer a senior discount.
No, Bert's Appliance Repair does not offer emergency services.
No, Bert's Appliance Repair does not offer warranties.
Contact information
435 Jackson Rd, Brattleboro, VT 05301